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Holiday Inn Norton

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Traveller (27)
Room & Suite (26)
Dining (5)
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Overview
  • Excellent21%
  • Very good36%
  • Average22%
  • Poor14%
  • Terrible7%
Travellers talk about
“room was clean”(10 reviews)
“train tracks”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
3 Star Hotel
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Additional information
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (139)
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LanguageEnglish
30
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All reviewsroom was cleantrain trackshotel restauranteasy accessexceeded my expectationseach morningstreet noiseample parkingbusiness tripnice staystaff was friendlyloungemaintenanceboysfacesthumbsdecision
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41 - 45 of 139 reviews
Reviewed May 18, 2015

Caution the water is very hot to the point you can see steam come off the water. If you are traveling with kids this may a danager. The road located beside the hotel is very busy with large trucks at night and will keep you...More

Thank dianap539
Response from Jackie S, General Manager at Holiday Inn NortonResponded May 26, 2015

Thank you so much for staying with us. We appreciate your comments and hope you will visit us again.

Reviewed May 10, 2015 via mobile

We stayed at this hotel on our way to pigeon forge. We were able to use our points so it was a free night for us. We arrived late in the day and quickly got to our room. The room was average. The lighting in...More

Thank focusport22
Response from Jackie S, General Manager at Holiday Inn NortonResponded May 15, 2015

We appreciate your patronage with us and appreciate your comments. I am sorry that I did not respond to your question. I will follow up with an email to you.

Reviewed April 21, 2015 via mobile

Basic Holiday Inn. Great indoor pool. Too close to the highway on back side of hotel. Traffic noise was troublesome. Within walking distance to local restaurants. Hotel was clean and service was good. The best part was the ease of exploring Norton and its location...More

Thank Kathy S
Response from Jackie S, General Manager at Holiday Inn NortonResponded April 23, 2015

Thank you so much for your comments. Please accept our apology for any inconveniences that occurred during your stay.. Please visit us again. We appreciate your patronage. Thank you

Reviewed March 24, 2015

This was our fourth or fifth stay at this particular hotel. The hotel, a five story newer structure, is clean and well-kept. The beds are not plush but they are clean and comfortable. The linens are not plush but certainly clean and I found the...More

Thank Resilient_Travelers
Response from Jackie S, Manager at Holiday Inn NortonResponded March 27, 2015

Thank you so much for staying with us. We appreciate all comments and feedback. We strive to be the hotel that all our guest love. Please visit us again.

Reviewed March 5, 2015

We stayed here a year ago and I must say the Lounge was much, much better this trip. The bartender was very good and friendly as well. The room was very nice and the service was excellent. There was 8 - 10 inches of snow...More

Thank Jim5460
Response from Jackie S, General Manager at Holiday Inn NortonResponded March 27, 2015

We appreciate your patronage and hope you will visit us again. Thanks for all your comments and look forward to your next visit

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Hot Tub
Tennis Court
Indoor pool
Details
Price range
US$82 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$82 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (27)
Room & Suite (26)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Jasperdm
December 7, 2016|
AnswerShow all 4 answers
Response from Fred T | Reviewed this property |
I am not sure about the type of pet accommodations available at the Holiday inn in Norton. I do recall a lady who had a medium sized "moderately vicious" dog on a leash at the Norton location when we were there. We had... More
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Room Tips
"Noise (beside an inclined city street - slow moving loud diesel powered trucks {exhaust and brake sounds day..."
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"4th floor is best to avoid morning truck traffic noise"
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"Try to stay in a room to the front of the hotel."
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"rooms facing parking areas are less noisy than the ones facing the road"
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