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AC Hotel Ponferrada

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AC Hotel Ponferrada
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222 Reviews from our TripAdvisor Community

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Showing 35: English reviews
Aberdeen, Maryland
Reviewed 25 October 2016 via mobile

In the United States, we use Marriott hotels quite frequently. During our month long trip to Spain, however, we shied away from large chain hotels when possible. We should have stayed with that strategy, as we were extremely disappointed with our night's stay. The staff was professional and spoke English, but lacked the warmth and attention we experienced in many...

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Thank Jeffrey H
Chepstow, United Kingdom
Reviewed 1 September 2016

Our room was spacious & comfortable. The location is on the road in from the motorway so easy to find. The staff were really helpful & friendly. The buffet breakfast was average, we went 30 minutes before breakfast ended so the hot food was a bit past it's best.

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Thank Polly G
Sant'Agata di Puglia, Italy
Reviewed 31 August 2016 via mobile

I' m been here travelling for job. Nice place, cleaned rooms and good breakfast. Just little detail, rooms a little small but overall contest could be considered good. Hotel it's located only 5 minutes from center and from a beautiful castel of this city!

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Thank pino2016
Reviewed 4 July 2016 via mobile

We started at this hotel for the start of our Camino. It was very easy to check in and the staff were friendly. The room was air conditioned, clean and comfy. The bed and pillows were a bit soft for my tastes, though. It is about a 15 minute walk to the center of town but it's a pleasant walk...

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Thank Delphia2001
ACPonferrada H, Departamento de Recepción at AC Hotel Ponferrada, responded to this review

Dear Delphia2001, We can only say "Thank you very much!!" for your kind evaluation of the hotel. It is a satisfaction for us to find that everything was fine during your staying. Thanks a million for your confidence in AC by Marriott, receive our best regards.

Christchurch, United Kingdom
Reviewed 15 June 2016

I had been looking forward to visiting Ponferrada so that I could visit the Templar Museum. I hadn't pre-booked a hotel and one of the first I came across was the AC very close to a very nice park. Check-in was efficient and I was given guidance of the best places to visit on my sight-seeing tour of the town....

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Thank John M
Rugby, United Kingdom
Reviewed 11 June 2016

Good hotel, has its own garage for parking, rooms were very modern but none the worse for that & very clean & comprehensively equipped. Ideal as business stopover, wi fi was included f.o.c . Staff were very helpful & patient with our poor Spanish. Breakfast was a bit of a bunfight as a coach load or 2 had stayed overnight....

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1Thank Phil D
Reviewed 15 May 2016 via mobile

Clean hotel with secure parking and free wi-fi. The room we were in the wi-fi was terrible had to be in the hotel reception for good reception. Bed made daily. Good breakfast with fresh cut fruit (melon, pineapple) and meats, cheeses, breads, fresh juices, scrambled egg, bacon, mushrooms, pastries, yoghurt, tea and coffee. In your room there is mini bar,...

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1Thank ray r
england
Reviewed 10 February 2016

Having stayed in the area on business in the past we decided to give the hotel a try for 3 nights for 3 people in separate double rooms. All clean, well serviced and with comfortable beds, with minimal traffic noise on the second floor that was not really noticeable until the window was opened to let a little air in...

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Thank pirateofthecaribbean
Sydney
Reviewed 20 January 2016

I thought as this hotel had the name Marriott in the title that it would be quite nice but how wrong I was. Getting bags in from the road is an effort as they have to be humped up about 9 steep stairs. The website advertises the free wifi which is just as well as it would be hard to...

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Thank tholland55
ACPonferrada H, Director de Recepción at AC Hotel Ponferrada, responded to this review

Dear Sir First of all, we apologize for your bad experience. We note your comments and will work to improve these aspects We hope see you again in our hotel and you can enjoy a good experience. Thanks for your confidence in our company. Best regards.

Auckland, New Zealand
Reviewed 12 December 2015

Sadly I can't remember the name of the male duty manager who checked us in for our one night stay in October. He was very patient with my lack of Spanish and went out of his way to assist me with an internet query I wanted to resolve. In the morning Victor was on duty and he too offered exceptional...

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Thank viewpoint249

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Laundry Service
  • Meeting Rooms
  • Room Service
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about AC Hotel Ponferrada

Address: Avenida Astorga 2, 24401 Ponferrada, Spain
Region: Spain > Castile and Leon > Province of Leon > Ponferrada
Price Range: $70 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AC Hotel Ponferrada 4*
Number of rooms: 60
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Questions & Answers

Here's what travellers have asked, with answers from AC Hotel Ponferrada staff and other travellers.
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Questions? Get answers from AC Hotel Ponferrada staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had a room at the front but as I didn't spend much time in the room, other than to sleep, the view from the room wasn't important.”
 of 5 bubbles Z7808FFjohnm, 15 Jun 2016 | Read review
“In summer with the windows open you may here traffic noise, a higher floor may help this”
 of 5 bubbles pirateofthecaribbean, 10 Feb 2016 | Read review
“Some rooms very small -- try to check size when booking.”
 of 5 bubbles GFForsdyke, 24 Sep 2015 | Read review
“Crap Bathrooms”
 of 5 bubbles bubblesEastCoast, 23 Sep 2015 | Read review
“Advertised free wifi but it did not work”
 of 5 bubbles Lotty79, 24 Jun 2015 | Read review
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