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Hotel Roc et Neige

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Hotel Roc et Neige
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124 Reviews from our TripAdvisor Community

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Showing 91: English reviews
United Kingdom
Reviewed 6 October 2013

Hi I cant believe we have been back from our wonderful Swiss Alpine Glories Holiday with Newmarket holidays Myself and 5 friends. We had a great time ,What a stunning country. We stayed at the Hotel Roc de Neige in Chateau D-Oex. It was a very nice hotel, basic but traditional warm and comfortable. The rooms were clean with nice...

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Helpful?
Thank Susan H
HotelR736, Manager at Hotel Roc et Neige, responded to this review

Dear Susan H Thank you for your 5 star review, it was great to read it! We are really please you had a great Holiday and enjoyed our food and service. I hope the sausages tasted just as good at home too. Please come back and visit us and the mountains soon. Warmest Swiss wishes, Vicki Lowther and the team...

Lawford, United Kingdom
Reviewed 3 October 2013

We have just returned from a five night break and our first experience of Newmarket Holidays to Hotel Roc et Neige. The general organisation and planning by Newmarket and execution by Roger was superb with a good range of excursions offered to very interesting locations. The hotel was a delight with a traditional style of accommodation not luxurious as befits...

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Thank PeterDeasy
HotelR736, Manager at Hotel Roc et Neige, responded to this review

Dear PeterDeasy Thank you so much for your lovely review and especially nice comments about our team here. We will certainly pass your comments on to Roger and Newmarket Holidays too. We hope to see you back in Château d'Oex soon. Warmest wishes from Switzerland. Vicki Lowther and the team at Roc et Neige

wirral
Reviewed 24 September 2013

Just returned from our holiday this week. The hotel is a traditional chalet style with rooms connected by covered walkways.. Our room was on the top floor and had great views. The room was spacious and cosy. Everything was spotless. The bathroom was a bit dated but very clean and was fine for our needs. . The holiday which was...

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2Thank dinodog m
HotelR736, General Manager at Hotel Roc et Neige, responded to this review

Dear dinodog m Thank you for your 5 star review we are very grateful and glad you had a great time on Holiday here, and enjoyed chef Charlies food too! We hope you will come back and see us again. Warmest Swiss wishes, Vicki and the team

Bath, United Kingdom
Reviewed 20 September 2013

We have just returned home 15th September. We stayed at Roc et Neige for 5 nights with the travel firm Newmarket. What a fabulous place to stay very friendly, Vicky and her Staff always smiling and happy to help. Lovely walks and breath taking views so quite at night. The food was always good with plenty of choices. Would love...

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2Thank chloehorton
HotelR736, General Manager at Hotel Roc et Neige, responded to this review

Dear chloehorton Thank you for your lovely review. We are really please you had a great stay and anjoyed your Holiday. We hope to see you again soon. Warmest wishes from Switzerland Vicki and the team

Dublin
Reviewed 15 September 2013

We arrived home today 15 September. We stayed at roc et neige for 6 nights. Newmarket pulled it out of the bag yet again. The staff in the hotel are so friendly, smiling constantly. Nothing is too much trouble. The hotel and chalets are so homely, we felt it was home from home. The food is excellent - so varied...

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Thank joanmcDublin
HotelR736, General Manager at Hotel Roc et Neige, responded to this review

Dear JoanMcDublin We are so pleased you felt at home in our hotel and apologies for the weight watchers after! Heres to lots more anniversaries together, congratulations and hope to see you here in Château d'Oex again soon. Warmest Swiss wishes from all the team at Hotel Roc et Niege

london
Reviewed 13 September 2013

We stayed at this hotel with Newmarket Travel. Wow, have they picked a blinder!! Vicky and all the staff never stopped smiling,and nothing was to much for them. Barney, in the Kitchen, all the way from the west country, produced miracles on a plate. I have to have gluten free food, and this was no trouble for our Barney, Location...

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Thank jamessouthlondon
HotelR736, Manager at Hotel Roc et Neige, responded to this review

Dear jamessouthlondon, Thank you for your fantastic comments, we have all loved reading them this morning (especially chef Barney). Please come back and see us again soon and I promise, you can have a cider on the house!! Wamest Swiss wishes from all the team

Harlow, United Kingdom
Reviewed 9 September 2013

We stayed at the Hotel from 2nd - 8th September 2013 organised by Newmarket Holidays. We had a fantastic time and were made extremely welcome by Vicky and all her staff, who were always smiling and willing, nothing was too much trouble. The breakfast was excellent with plenty of choice, including cooked meats, cheese, eggs, and a delicious assortment of...

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Thank misterbig2013
HotelR736, Manager at Hotel Roc et Neige, responded to this review

Dear misterbig2013, Thank you for your lovely, lovely comments. All the staff had a great week too and we are glad you had some amazing weather too. Please come back and see us again soon, with warmest wishes all the way from Switzerland.

Reading, United Kingdom
Reviewed 25 June 2013

I stayed in the hotel from 18 - 23 June booked through Newmarket Travel. The rooms were fairly basic but clean and functional. I would have appreciated a tea/coffee making facility in the room but a fellow traveller informed me that this would not normally be included in a three star Continental hotel. I thought the lockable drawer in the...

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2Thank Pauline S
HotelR736, Manager at Hotel Roc et Neige, responded to this review

Dear Pauline S Thank you for your lovely trip advisor report and for our gold star! We have recently taken over the hotel and value your comments greatly. We have taken on board your comments here and other feedback and are currenlty reviewing the menu for our Newmarket trips to include an extra choice for the main meal. We have...

Rugby, United Kingdom
Reviewed 17 June 2013

Just returned (16 June 2013) from a short break with Newmarket Holidays. the hotel is in a stunning location with great views all round. Vicky the manager and her team are friendly and certainly put their guests' needs first. I have a serious food allergy but this was dealt with in a professional manner by both Vicky and Charlie the...

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2Thank keith c
HotelR736, General Manager at Hotel Roc et Neige, responded to this review

Dear Keith C Thank you for your lovely comments! You were a pleasure to look after and we hope you will come back and visit us soon. With warmest Swiss wishes, Victoria Lowther - General Manager and the team at Roc et Neige.

Kidderminster, United Kingdom
Reviewed 29 May 2013

We also went to Switzerland with Newmarket Holidays and, although there were some organisational issues with Newmarket, we found the Hotel to be very willing to put their clients first. Rooms were fine, if a bit utilitarian, but really nothing to complain about. Staff were excellent, led by their very friendly English manager. Food was ok and plentiful but it...

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1Thank geoffrey s
HotelR736, General Manager at Hotel Roc et Neige, responded to this review

Dear Geoffrey S, Thank you very much for your lovely comments on trip advisor. We have recently taken over the hotel and value your feedback on all aspects of your holiday. We agree whole heartidly with your comments and I am unable to comment on the organisational issues you had with Newmarket Holidays. We hope you will come back and...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking

Additional Information about Hotel Roc et Neige

Address: route des Monnaires 46, Chateau-d'Oex 1660, Switzerland
Region: Switzerland > Canton of Vaud > Chateau-d'Oex
Price Range: $164 - $268 (Based on Average Rates for a Standard Room)
Number of rooms: 59
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Questions & Answers

Questions? Get answers from Hotel Roc et Neige staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms heve a pleasnt view”
 of 5 bubbles patrickwilliamh, 30 Nov 2016 | Read review
“If you must use a lift, be careful because I don't think there is one”
 of 5 bubbles Xeni25, 4 Oct 2016 | Read review
“Probably in the main building or in the annexes further away from reception”
 of 5 bubbles carohuer, 14 Aug 2016 | Read review
“None...simply as we are 70 y.o. we prefer softer matrasses for our backs.”
 of 5 bubbles patrickwilliamh, 26 Jul 2016 | Read review
“Is a very nice town, with excelllent hotel. We had a good time there”
 of 5 bubbles luissH7216EY, 24 Jul 2016 | Read review
5 of 5