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Premier Inn Castleford M62 Jct 31 Hotel

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Premier Inn Castleford M62 Jct 31 Hotel
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334 Reviews from our TripAdvisor Community

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Showing 330: English reviews
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Huddersfield, United Kingdom
Reviewed 1 week ago

Second visit to the hotel and I will definitely be returning. Staff couldn't have been any friendlier to myself and two sons (aged 13). So polite and helpful, always a smile and going out of their way to speak to us, from the reception staff down to the chamber maids. Breakfast was delightful and plentiful and a high standard. Clean,...

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Helpful?
Thank lisamgreenhough
Izabela O, Manager at Premier Inn Castleford M62 Jct 31 Hotel, responded to this review

Thank you for taking the time to write a review. I am grateful for your feedback about your stay. The team will be delighted to see the fantastic feedback! We are looking forward to welcoming you more often! Kind Regards, Izabela Okrutna, Assistant Operations Manager.

London, United Kingdom
Reviewed 1 week ago

Very near M62 which was ideal for us but not close enough to be disturbed by the noise. Staff friendly and breakfast was good. Will use it again. Very close to Castleford and lots of lovely countryside.

Review collected in partnership with premierinn.com
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Thank Janet M
Emma W, Manager at Premier Inn Castleford M62 Jct 31 Hotel, responded to this review

Thank you for taking the time to write a review. I am grateful for your feedback about your stay. Happy to hear you enjoyed the sights of Castleford, myself and the team are looking forward to welcoming you back in the near future. Kind Regards, Izabela Okrutna, Assistant Operations Manager.

Castleford, United Kingdom
Reviewed 2 weeks ago

We were not that impressed with the accommodation at this motel. It is in the middle of an industrial estate and is far better suited for the sales reps and workers that would frequent the surrounding businesses. No fridge in the room that we were in. The bottom sheet of the bed didn't even fit the mattress and the restaurant...

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Thank Benjie248
WhitbreadHotels, Premier Inn Team at Premier Inn Castleford M62 Jct 31 Hotel, responded to this review

Hi Benjie, Thank you for taking the time to write a review. It's a shame to hear that you were unimpressed with your recent visit to the Castleford M62 hotel as you were disappointed with the location, room facilities and breakfast. Although the hotel is based near industrial estates, there is great accessibility to local transport links allowing your visit...

Camberley, Surrey
Reviewed 3 weeks ago

I stayed here for 5 nights whist working at a nearby Business Park. Very good transport links and convenient for where I was working. The staff were really friendly, helpful and welcoming (Rachel & Emma) and couldn't have been any better. The rooms are comfortable and well cleaned. The restaurant has a reasonable range of food and generally getting a...

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Helpful?
Thank PRSandELT
Emma W, Manager at Premier Inn Castleford M62 Jct 31 Hotel, responded to this review

Thank you for taking the time to write a review. I am grateful for your feedback about your stay and Im happy that we have made your working week as little more enjoyable. The team will be delighted to hear that you enjoyed yourselves. I look forward to welcoming you back to the Castleford M62 J31 Premier Inn, Kind Regards,...

Reviewed 3 weeks ago via mobile

Stayed at the Premier Inn Junction 31 with my mum,sister and niece for a shopping trip to the outlet village. Lovely staff Isabella on reception was very helpful. We paid for two rooms, upgraded to include two course evening meal with a drink and breakfast the following morning . Brilliant value , £40 pp in total. Breakfast staff were also...

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Helpful?
Thank Kiki3179
Emma W, Manager at Premier Inn Castleford M62 Jct 31 Hotel, responded to this review

We are delighted that your stay with us was a good one. Thank you for your comments , our team members will be pleased to receive your feedback, as they endeavour to give all our guests a high level of service. Thanks for taking the time to review your stay; we look forward to welcoming you back in the future....

Bourne, United Kingdom
Reviewed 21 February 2017

The location and room was excellent very easy to fine and parking was good. No problem with finding location and restaurant available nearby if required .we intend to use this hotel again when we go to chester zoo as it is near to our son's and we can use it as a base.

Review collected in partnership with premierinn.com
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Thank Robin G
Emma W, Manager at Premier Inn Castleford M62 Jct 31 Hotel, responded to this review

Thank you for taking the time to write a review. I am grateful for your feedback about your stay and happy to hear we are your first choice of stay. Chester zoo!? How exciting! I already look forward to welcoming you back to the Castleford M62 J31 Premier Inn, Kind Regards, Izabela Okrutna, Assistant Operations Manager

Lincoln UK
Reviewed 16 February 2017

First visit to a premier inn. Quietly impressed. Staff good, waiting for restaurant to open now, will update on the food later. Room spacious, spotless clean. Good value as well. Food good, menu not large but enough for a stay of a couple of days.

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Thank BobLincolnUK
Emma W, Manager at Premier Inn Castleford M62 Jct 31 Hotel, responded to this review

Thank you for taking the time to write a review. I am delighted to hear that we have met your expectations, let the first experience not be the last. I hope your restaurant experience was just as excellent as your stay! I look forward to welcoming you back in the near future! Kind Regards, Izabela Okrutna Assistant Operations Manager

San Francisco
Reviewed 9 February 2017

Very friendly and helpful staff . Hotel and grounds were very clean and up to date ! Would definitely stay again as centrally located to access Castleford and York as well as the motorways ! Easy to find

Review collected in partnership with premierinn.com
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Thank Linda C
Izabela O, Manager at Premier Inn Castleford M62 Jct 31 Hotel, responded to this review

Happy to hear that you enjoyed your stay at Premier Inn Castleford M62 J31. I look forward to your next visit. Kind Regards, Izabela Assistant Operations Manager

Birmingham, United Kingdom
Reviewed 28 January 2017 via mobile

I'm not very picky person, but the customer service must improved.!! The girl on front desk couldn't even lift her head to welcome us, not even talking about simple smile. I'm working my self in hotel industry so was very disappointed to experience such a bad customer service. Otherwise the hotel was quite ok but my stay at others Premier...

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Thank jburne2089
Izabela O, Manager at Premier Inn Castleford M62 Jct 31 Hotel, responded to this review

Thank you for your review, we are very disappointed to hear of your experience at our hotel. At Cstleford M62 J31 Premier Inn it remains our objective to deliver a high standard of service in our hotel. Please be assured the correct action has been taken and the customer service has been improved to an excellent Premier Inn experience. I...

Liverpool, United Kingdom
Reviewed 30 December 2016

This is the older of the two Premier Inns in Castleford, but the standard of comfort and service is exactly the same; warm, friendly and helpful. Everything one would expect from a Premier Inn, but no biscuits with the tea and coffee. The location is off the main drags, and nice and quiet with plenty of parking spaces, and a...

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Helpful?
Thank BigNeil2013
Izabela O, Manager at Premier Inn Castleford M62 Jct 31 Hotel, responded to this review

Thank you for your review, we are very delighted to hear you enjoyed your experience here at Castleford M62 J31 Premier Inn. We agree with you on the age of our hotel but despite the fact it remains our objective to deliver a high standard of service in our hotel. We are looking forward to welcoming you in near future....

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Get closer to the action at Premier Inn Hotel Castleford M62 Jct 31, in a great spot for Leeds Rock Festival and Pontefract Races. And with excellent transport links on your doorstep, you'll also be well placed for business and leisure destinations across Yorkshire and the North East. Be a big kid at Diggerland, or hit the slopes at Castleford Xscape. Dive into the mosh pit at Leeds Rock Festival, or unwind with some retail therapy at Junction 32 Outlet Shopping Village. After a busy day, recharge in our tasty restaurant and relax in your extra-comfy bed. ... more   less 

Additional Information about Premier Inn Castleford M62 Jct 31 Hotel

Address: Pioneer Way, Castleford WF10 5QG, England
Region: United Kingdom > England > Yorkshire > West Yorkshire > Castleford
Price Range: $79 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Castleford M62 Jct 31 Hotel 3*
Number of rooms: 62
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Also Known As:
Premier Inn Castleford (m62/j31) Hotel Castleford
Premier Inn West Yorkshire
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Questions & Answers

Questions? Get answers from Premier Inn Castleford M62 Jct 31 Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Probably facing the back of the hotel rather than the front”
 of 5 bubbles PRSandELT, 8 Mar 2017 | Read review
“Although we found it a very quiet hotel, ask for a room that does not overlook the car park . Quieter on the other side”
 of 5 bubbles B6333TSjamesw, 4 Dec 2016 | Read review
“Quiet rooms are away from reception and end up with poor WiFi reception”
 of 5 bubbles MoiraA673, 10 Nov 2016 | Read review
“Somewhere comfortable to lay your head but eat elsewhere if you want decent service”
 of 5 bubbles IWantGoodServicePls, 16 Aug 2016 | Read review
“ground floor rooms are designated quiet area”
 of 5 bubbles GeorgeB639, 5 Dec 2015 | Read review
5 of 5