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Premier Inn Horsham Hotel

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Premier Inn Horsham Hotel
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416 Reviews from our TripAdvisor Community

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Showing 412: English reviews
Boston, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 December 2015 via mobile

We stay at Horsham premier 4 times a year visiting family.It is always very clean and beds comfortable.But is terrible in summer months,so hot in rooms,even when we went this month we woke in night hot.There was talk of having air con a few years ago,but has not happened.We have had other family staying there and found the same. Also... More 

Helpful?
Thank lynette93
Becky T, Manager at Premier Inn Horsham Hotel, responded to this review

Dear lynette93, we are so sorry that you find the rooms so hot during your stays at Horsham Premier Inn. We work hard to regulate the temperture in the hotel providing fans, sheets, drawing curtains etc. Whilst the weather has been so warm we have continued with these measures. Fans are always available from reception, as are additional sheets. Unfortuantely... More 

Reading, United Kingdom
Level Contributor
35 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 13 December 2015

Stayed here with my two daughters its clean had a good sleep staff didn't see much of only on booking in and out ..it was quite and got a good sleep and heading of refreshed going to a family wedding ..

Helpful?
Thank norma d
Becky T, Manager at Premier Inn Horsham Hotel, responded to this review

Dear norma d, thank you for your feedback on your recent stay at Horsham Premier Inn. We are so glad that you had a good night's sleep and were refreshed for your family wedding.The views from all bedrooms are all urban as we are situated in the middle of town. Thank you for your comments. More 

Kendal, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
Reviewed 23 November 2015

Easy to find, a short walk into town. Rooms seem smaller than other Premier Inns and it could be cramped if you had large suitcases etc. Bathroom needed a bit of tlc, just re sealing around bath etc. Very pleasant and smiley staff who were eager to help. Avoid the Beefeater restaurant next door, this place is a dump. Filthy... More 

Helpful?
Thank Ginandtonicdarling
Becky T, Manager at Premier Inn Horsham Hotel, responded to this review

Dear Ginandtonic, thank you for your feedback on your recent stay at Horsham Premier Inn. We are so glad that you found the hotel staff so friendly and smiley. We have passed your comments on the bathroom to the maintenence team for remedy. We are very concerned at your findings at the Beefeater next door and have passed them to... More 

Barnsley, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 November 2015

Would recommend this hotel it was clean, comfortable and staff friendly at a good price of £35 a night made it good value. Up graded to cook breakfast wish is very good value if you have kid because they eat free and the boys love it.

Review collected in partnership with premierinn.com

Helpful?
Thank Jason A
Becky T, Manager at Premier Inn Horsham Hotel, responded to this review

Dear Jason A, we are so glad that you enjoyed your recent stay at Horsham Premier Inn and that you found the hotel so clean and comfortable. The "kids eat free" deal at breakfast is certainly very good value for families. Thank you for taking the time to comment on your visit. More 

Hampshire, United Kingdom
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 11 November 2015

Stayed here for one night whilst visiting family in the area. Given problems on previous visits, I was a little hesitant about booking to stay at this hotel again but am glad I did as I was pleasantly surprised at how things seem to have improved. I requested a room at the front of the hotel and not on the... More 

Helpful?
Thank londonista288
Becky T, Manager at Premier Inn Horsham Hotel, responded to this review

Dear londonista, we are so glad that your recent visit to Horsham Premier Inn was such an improvement on your previous visits. The reception is manned 24hours a day although the team make regular patrols of the hotel and are called away to deal with other guests needs at times. It is continually monitered by CCTV. The Beefeater is due... More 

Brighton
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 9 November 2015

This is a small, friendly hotel in a great location for exploring Horsham. We stayed here just one night as we were visiting the nearby 'Restaurant Tristan'. Our room was clean and comfortable with a choice of pillows, free basic wifi and some soap/shower gel in dispensers. Plenty of towels, a functioning TV, plenty of light combinations/choices and comfortable bed.... More 

Review collected in partnership with premierinn.com

Helpful?
Thank ciara10
Becky T, Manager at Premier Inn Horsham Hotel, responded to this review

Dear ciara 10, we are so glad that you enjoyed your recent stay at Horsham Premier Inn . The team work hard to maintain our high standards and are so pleased that you found the staff so friendly and helpful. We have passed your comments concerning the noisy floor boards to the maintainence team for investigation. Thank you for your... More 

Birkenhead, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 November 2015

Clean room, comfortable bed, friendly and welcoming staff. Unfortunately it was very hot during the night and no air con. Could not leave window open due to road noise as at front of hotel. Beefeater disappointing - had to wait about 10 minutes to be seated for breakfast on first morning and buffet was not speedily replenished. Service was slow... More 

Helpful?
Thank Nanajacky
Becky T, Manager at Premier Inn Horsham Hotel, responded to this review

Dear nanajacky, thank you so much for your feedback on your recent stay at Horsham Premier Inn. We are pleased that you found the staff so friendly and helpful. We are so sorry that you were disturbed by noise from the road and are concerned about your experience at the Beefeater. We have passed these to the management of the... More 

Liverpool, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 November 2015

booked in to break up journey on way to Bognor. Couldn't get into Littlehampton (our usual first choice when in area) or several other Premier Inns in area, but Horsham had availability and a Beefeater attached. Room was OK. Bathroom had mould around bath and grout. shower spray went in different directions and as usual couldn't be height adjusted. Room... More 

Review collected in partnership with premierinn.com

Helpful?
Thank Carol H
Becky T, Manager at Premier Inn Horsham Hotel, responded to this review

Dear Carol H, we are so sorry that your recent stay at Horsham Premier Inn was marred by the hot room, cleanliness issues with the bathroom and poor experience at breakfast. These clearly fall far short of our high standards and we apologise to you. The hotel does not have air conditioning and is extremely well insulated making it challenging... More 

1 review
Reviewed 30 October 2015 via mobile

Everythink,was just perfect.Bed very comfortable.Me and my fionce,we had good time.Exelent customer service, from start to the end.Nothink,to complain about it.Just one think to say.Maintenance shud take more attention to bathroom maintaining.

Helpful?
Thank Paulius R
Becky T, Manager at Premier Inn Horsham Hotel, responded to this review

Dear Paulius R, we are so glad that you enjoyed your visit to Horsham Premier Inn. The team work hard to maintain our high standards and are delighted that you were so pleased. We have passed your comments about the bup keep of the bathroom on to the maintence team. Thank you for your feedback. More 

Chippenham, United Kingdom
Level Contributor
85 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 26 October 2015

Had a three night stay here and was up to usual good Premier Inn standards. Clean, great bed, free wifi, unlimited tea and coffee just ask. I must however warn you about using the restaurant next door (also part of the Whitbread chain) which is dreadful and I have reviewed this separately under Beefeater, Horsham. It is dirty, produces poor... More 

Helpful?
Thank chris c
Becky T, Manager at Premier Inn Horsham Hotel, responded to this review

Dear chrisc, thank you for your feedback on your recent stay at Horsham Premier Inn. We are so glad that you found the hotel so clean and comfortable. We are concerned that you found the Beefeater of such poor quality and apologise to you for this. It clearly falls below our high standards. We have passed your comments on to... More 

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Horsham Premier Inn is located opposite Horsham train station with regular trains to London. It is less than a 10-minute walk from the town centre and close to restaurants, bars, shops, a cinema and bowling alley and a sports centre. There is a large free car park for guests and an on-site Beefeater restaurant. ... more   less 

Additional Information about Premier Inn Horsham Hotel

Address: 57 North Street, Horsham RH12 1RB, England
Region: United Kingdom > England > West Sussex > Horsham
Price Range: $76 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Horsham Hotel 3*
Number of rooms: 64
Reservation Options:
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Also Known As:
Premier Inn Horsham Hotel Horsham
Premier Inn West Sussex
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Horsham Hotel staff and other travellers.
4 questions
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Questions? Get answers from Premier Inn Horsham Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on teh back side are probably quieter than the street side. I preferred the top floor. Three stories in this hotel.”
 of 5 bubbles 312katherinef, 3 Nov 2016 | Read review
“Rear will probably be a bit quieter I guess, 2nd floor also is quiet zone.”
 of 5 bubbles Newquaygreen1, 23 Oct 2016 | Read review
“eat elsewhere”
 of 5 bubbles ScottB135, 9 Oct 2016 | Read review
“1st or 2nd floor rooms towards the back are quieter, but remember there is no lift.”
 of 5 bubbles rinty-tinty, 15 Sep 2016 | Read review
“some of the rooms facing the railway station may suffer from related noise - we were more towards the rear and did not hear a single train”
 of 5 bubbles davel426, 11 Sep 2016 | Read review
5 of 5
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