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Mercure Manchester Norton Grange Hotel and Spa

1,128 reviews
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Traveller (200)
Room & Suite (60)
Dining (15)
Overview
  • Excellent35%
  • Very good30%
  • Average18%
  • Poor10%
  • Terrible7%
Travellers talk about
“steam rooms”(39 reviews)
“ice room”(32 reviews)
“thermal suite”(21 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,128)Write a Review
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84
Show reviews that mention
All reviewssteam roomsice roomthermal suiterelaxing weekendrelaxation roomduty managerleisure facilitiesreception staffbar priceswedding guestsevening mealwedding receptionfood was lovelybar arealots of choicefrom start to finishplenty of parking
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1 - 5 of 1,104 reviews
Reviewed 2 days ago

Booked a spa day for my friend and I. Β£59 for 2 course lunch, 1hour of treatment, we both had neck shoulder back massage and facial. Hannah was the beauty therapist and she did a first class job. Lunch was chicken Cesar wrap, potato salad,...More

Thank Jacqueline R
Reviewed 3 days ago via mobile

Just wanted to say how fantastic Hayley L was from the Spa, had 3 treatments with her and they were the best I have ever had. She's a credit to the Spa. Also we stayed at the hotel two nights checkin was fast, efficient and...More

Thank holidaytime72
Response from Hicham B, General Manager at Mercure Manchester Norton Grange Hotel and SpaResponded yesterday

Dear holidaytime72, Thank you for taking the time to share your feedback. It is great to know you had a great time at our hotel. I am also pleased that Hayley looked after you and i will make sure i share your feedback with her....More

Reviewed 4 days ago via mobile

Recently stayed on a spa break. Spa & pool 5*. Hotel & restaurant 2.5*. We'll start with the positives: We could not fault the spa- nice big pool, a range of saunas & steam rooms & a lovely jacuzzi with an outdoor area. The staff...More

Thank Smoo1990
Response from Hicham B, General Manager at Mercure Manchester Norton Grange Hotel and SpaResponded yesterday

Dear Smoo1990, Thank you for your feedback. I am pleased you liked our spa facilities and team. However i am disappointed you did not have a satisfactory experience in the restaurant. I have spoken to our operations manger and we are investigating the issues you...More

Reviewed 5 days ago

We recently enjoyed an overnight stay at the Norton Grange. all the staff we came into contact with were friendly, courteous and happy to help. Our room was really nice, well furnished, clean and provided us with all we required for a one night stay....More

Thank LORRAINE1402014
Response from Hicham B, General Manager at Mercure Manchester Norton Grange Hotel and SpaResponded yesterday

Dear LORRAINE140214, Thank you for taking the time to write your review. I am pleased to know you enjoyed all aspects of your stay with us. It is our aim to make sure we deliver high quality service and product and i am proud we...More

Reviewed 1 week ago

We held our wedding here and the hotel and staff were brilliant. We couldn't have asked for any more from them. The rooms are clean and comfortable and the spa amenities really make your stay pleasurable.More

Thank Keith A
Response from Hicham B, General Manager at Mercure Manchester Norton Grange Hotel and SpaResponded yesterday

Dear Keith A, Thank you for your kind words and for choosing us as a venue for your wedding. We are all proud to be part of your fantastic day and i am happy that the team made it a success. I am also pleased...More

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About
Amenities
Top amenities
Free Parking
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Pool
Spa
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$101 - US$123 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$101 - US$123 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (200)
Room & Suite (60)
Dining (15)
Pool & Beach (5)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
shadowseyes
6 November 2017|
Answer
Response from volklf1 | Reviewed this property |
Certainly they have live football but whether it is BT Sport or Sky I wouldn't know Hope that helps slightly
1
Vote
ROSE201627
11 March 2017|
Answer
Response from Peter R | Reviewed this property |
The cheapest way if you are on your own would be the bus. The no 17 bus service stops by the hotel and goes to Manchester in about 40 minutes. No more than Β£4. Or walk about 10 minutes towards Rochdale and you will come... More
0
Votes
Jeff G
2 December 2016|
AnswerShow all 3 answers
Response from Deborah L | Reviewed this property |
I do not think they do as I did not see any facilities for dogs.
0
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123
Room Tips
"Fantastic Choice at Breakfast"
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"did not stay overnight so cannot comment"
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"Get a room that is renovated - there is a range from fantastic to average."
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"Request for room further away from banquet hall or second floor, very noisy in rooms near the hall, further..."
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