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Mercure Manchester Norton Grange Hotel and Spa

MercureUS$76*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Mercure Manchester Norton Grange Hotel and Spa
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977 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Manchester Norton Grange Hotel and Spa
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Showing 957: English reviews
Reviewed 18 July 2015 via mobile

How very disappointed we were when the receptionist would not believe our on line booking included breakfast. We had to get l copy of the email sent to me which was not what I wanted to be doing at a wedding reception. So the next morning I had to show them the booking email as they were insisting I was...

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Helpful?
1Thank Jayne S
NBeesGM, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Thank you for you comments following your stay with us. I'm really sorry that there was some confusion over your booking. I'm glad that this was rectified with your email confirmation. I was also sorry to see your comments regarding breakfast. We're currently changing and enhancing our breakfast offering so your comments are most welcome and will be acted upon....

Leicester, United Kingdom
Reviewed 18 July 2015

I was really fed up at having to stay yet another night away from home for business, and when my company said they'd arranged a hotel on my behalf I was even less happy - known as they are for booking less than ritzy places for us. Imagine my suprise then when I drove just outside of Rochdale (which was...

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Helpful?
Thank Victoria B
NBeesGM, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Thank you so much for your review! Whilst I'm sorry that your company made you stay away, I'm delighted that they chose our hotel, and even happier that your stay was so positive! We hope to see you again in the near future, although you may disagree! Nicholas Bees General Manager

Rugby, Warwickshire
Reviewed 16 July 2015 via mobile

Stayed for 1 night on a Saturday and everything was great. Our room and bathroom were really big, all very clean and modern. Bed very comfy. Dinner was tasty and we had a cooked breakfast & some of the pastries in the morning, all really good! Can't complain about anything! Would stay here again if in the area : )

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Helpful?
Thank StaceDan10
NBeesGM, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Thank you so much for your kind review of your stay. I'm delighted that you enjoyed everything and I hope that we can welcome you back in the near future. Kindest regards Nicholas Bees General Manager

Nottingham
Reviewed 15 July 2015

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank rebekah_smithmcgloin
NBeesGM, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Reviewed 13 July 2015 via mobile

I can't thank preston/joanne our wedding planner and manager for the most perfect wedding reception we had. Joanne was our wedding planner and was absolutley amazing in every way. Preston then took over for our final meeting and was there for us on our day. The attention to detail and to us on our day was perfect. The rest of...

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Helpful?
Thank Wendy C
NBeesGM, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Congratulations to you both and thank you for your kind review. We're all delighted that we could be part of your day and I'm so pleased that your daughter is also considering us for her wedding in a few year's time. That's great news! We look forward to meeting you all again! Kindest regards Nicholas Bees General Manager

Goole, United Kingdom
Reviewed 10 July 2015

I stayed for 1 night on business. Nice hotel, location and room style is great. A lot of thought given to the decor and furnishings. The bathroom was lovely too. Arrived too late to use the Spa facilities. The reason Ive given it average was because of the noise levels. I was at the back of the hotel and so...

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Helpful?
Thank Barbara A
NBeesGM, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Thank you for your considered review and I'm really pleased to see that you'd return to the hotel in the future. I'll certainly investigate your comments regarding noise at night as a good night's sleep is a fundamental expectation in an hotel. In addition I will pass your comments to the Chef regarding his Linguine and we will re-look at...

Dunfermline
Reviewed 8 July 2015 via mobile

My wife and I booked an overnight stay at the Norton Grange to see a new addition (Stanley age 2 weeks) to our family. This is not the first time we have stayed and if it keeps up the standards it will not be the last. Apart from a slight problem regarding the room we knew we had booked, swiftly...

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Helpful?
Thank David B
NBeesGM, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Thank you so much for your lovely comments - and I'm delighted that you enjoyed your stay at the Norton Grange. Congratulations on the new addition to your family as well! I'm really pleased to see that you'll return and we look forward to meeting you again in the near future. Kindest regards Nicholas Bees General Manager

Reviewed 5 July 2015 via mobile

Absolutely fantastic service from start to finish. The staff in general couldn't do enough for us. Preston/Joanne the wedding planners exceeded our expectation from the day we booked up until our big day. The food was excellent and Dan the chef left it in our hands about any tweaks that needed to be made to the menu. Cannot thank them...

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Helpful?
1Thank Jaym1985
NBeesGM, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Congratulations to you both, once again, and thank you for your kind comments. We're delighted that the day was a success and wish you every happiness for the future! I'm make sure that the team have read your comments and handed them over to their team members. Once again, thank you and kindest regards Nicholas Bees General Manager

Monza, Italia
Reviewed 4 July 2015 via mobile

We spent one night in a family room in early july and once reached our room it was immediately clear that we was on our hottest night ever. .... room was around 29 degrees and there was no way to let the air flow heat away. Friendly personnel offered a fan but honestly it wouldn't head solved alot. So, steamy...

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Helpful?
Thank Illo_64
NBeesGM, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Thank you for your review - I'm really sorry that the bedroom was too hot for you. We only have Air Conditioning the in the public areas I'm afraid. We did purchase a large amount of fans, plus shut the curtains in the bedrooms to try and cut down on the heat. Some of our bedrooms are less affected than...

Shenzhen, China
Reviewed 2 July 2015

Leading up to our wedding (planning, preparation made by Joanne and the events team) was excellent. Also the actual wedding reception including food, service and accommodation (our host Preston and the other staff) was exceptional. I fully recommend Norton Grange to anybody who is looking for a wedding venue!

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Helpful?
2Thank Freefall122
NBeesGM, General Manager at Mercure Manchester Norton Grange Hotel and Spa, responded to this review

Congratulations again on your marriage and thank you so much for your positive review! I'm delighted that the day went well, and thanks for making us a part of it. I'll make sure that the team see your comments and we hope to welcome you both back in the near future! Kindest regards Nicholas Bees General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Situated in it's own beautiful grounds, the Mercure Norton Grange Hotel and Spa caters for the needs of each individual. Leisure facilities and car parking are complimentary to all of our guests. Please check with the hotel for dining availability as our restaurant can be closed at weekends for private functions. Please also note that child pool times apply. ... more   less 

Additional Information about Mercure Manchester Norton Grange Hotel and Spa

Address: Norton Grange Hotel Manchester Road, Rochdale OL11 2XZ, England
Region: United Kingdom > England > Greater Manchester > Rochdale
Price Range: $104 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Manchester Norton Grange Hotel and Spa 4*
Number of rooms: 81
Reservation Options:
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Also Known As:
Mercure Norton Grange Hotel Rochdale
Mercure Manchester Norton Grange Hotel And Spa Rochdale, England
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Manchester Norton Grange Hotel and Spa staff and other travellers.
8 questions
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Questions? Get answers from Mercure Manchester Norton Grange Hotel and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't bother”
pdchristopher, 17 May 2017 | Read review
“Become a member and upgrade to executive.”
H7145INjasonb, 2 Apr 2017 | Read review
“Do contact the hotel if you require country view or a quieter area, as some "wedding functions" can be a little noisy.”
patg219, 31 Mar 2017 | Read review
“we have always took a privilege room on second floor always quiet but we have never heard any noises anytime we been there”
Lozz2001, 26 Feb 2017 | Read review
“Choose another hotel”
516ColinH, 24 Feb 2017 | Read review
5 of 5
Mercure
US$76* /night
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Prices are for 1 room, 2 adults
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