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Mercure Manchester Norton Grange Hotel and Spa

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Traveller (205)
Room & Suite (60)
Dining (15)
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Overview
  • Excellent35%
  • Very good30%
  • Average18%
  • Poor10%
  • Terrible7%
Travellers talk about
“steam room”(42 reviews)
“ice room”(34 reviews)
“thermal suite”(21 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,211)
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401
359
213
125
88
Show reviews that mention
All reviewssteam roomice roomthermal suiterelaxation roomchanging roomsduty managerleisure facilitiescourse dinnerreception staffbar priceswedding receptionwedding partyfood was lovelylots of choiceplenty of parkingfrom start to finishbuffet style
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391 - 395 of 1,186 reviews
Reviewed May 21, 2016

Stayed here last night as we visited Rochdale on a business trip had an early start .. Breakfast lovely lots of choice as a real foodie I enjoyed the vast selection as my husband did .. Hotel itself is run down very hit and miss...More

1  Thank Marcia_Allen1972
Response from Brent H, General Manager at Mercure Manchester Norton Grange Hotel and SpaResponded June 1, 2016

Dear Marcia_Allen1972 Thank you for taking the time to review our hotel and i am sorry you were not totally satisfied. The new owner has great plans to bring the hotel back to its former glory. We are starting my changing 700 light bulbs to...More

Reviewed May 21, 2016 via mobile

I have stayed here a couple times and the times i have stayed been made well at home food delicious too staff are really helpful and friendly the atmosphere was brilliant definitely recommend staying here.More

1  Thank Deano W
Response from Brent H, General Manager at Mercure Manchester Norton Grange Hotel and SpaResponded June 1, 2016

Dear Deano W Thank you for your review. It is so nice to hear from a returning guest as it proves to me that the team are consistent with their service. I take it as a great compliment when a guest says they feel at...More

Reviewed May 18, 2016

Stayed here for 2 nights. This was a lovely hotel with friendly staff and a very pretty location. Got a great deal for breakfast 2 people for the price of only Β£10. The amenities were as expected not large but adequate. Bed was comfy. Hotel...More

1  Thank Diane M
Response from Brent H, General Manager at Mercure Manchester Norton Grange Hotel and SpaResponded June 1, 2016

Dear Diane M Thank you for your review of your 2 night stay. It was great to hear how much you enjoyed your visit. The hotel does need some TLC, which I know the new owner is addressing but it will take time to get...More

Reviewed May 12, 2016

A clean and comfortable hotel with friendly and efficient staff. The food in the evening was excellent and there was a hot buffet for breakfast. The bar featured cask beer from Hydes which was very good. Overall we had a pleasant stay and would be...More

Review collected in partnership with Accorhotels.com
Thank Jeff1903
Response from Brent H, General Manager at Mercure Manchester Norton Grange Hotel and SpaResponded June 1, 2016

Dear Jeff1903 Thank you for your review. I am so pleased you enjoyed your visit to our hotel, finding it clean & comfortable, the staff efficient and your evening meal excellent. I shall pass on your kind comments and look forward to welcoming you back...More

Reviewed May 11, 2016

Postcode given on web site for Sat Nav leads to a street across the road from the hotel, so not a good start Reception fine, Room clean and well furnished. Had to ask for the quilt to be changed after the first night as the...More

Thank Peter B
Response from Brent H, General Manager at Mercure Manchester Norton Grange Hotel and SpaResponded June 1, 2016

Dear Peter B Thank you for your comments about our hotel as it is such feedback that enables me to make improvements. I am the new General Manager at the start of my journey to make this hotel great again. I am so sorry we...More

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About
Amenities
Top amenities
Free Parking
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Spa
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$93 - US$124 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$93 - US$124 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (205)
Room & Suite (60)
Dining (15)
Pool & Beach (5)
Business Centre & Event Rooms (11)
Questions & Answers
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Rebecca D
March 5, 2018|
Answer
Response from Lorraine187069 | Reviewed this property |
Yes there is in the Privilege rooms.
0
Votes
shadowseyes
November 6, 2017|
Answer
Response from volklf1 | Reviewed this property |
Certainly they have live football but whether it is BT Sport or Sky I wouldn't know Hope that helps slightly
1
Vote
ROSE201627
March 11, 2017|
Answer
Response from Peter R | Reviewed this property |
The cheapest way if you are on your own would be the bus. The no 17 bus service stops by the hotel and goes to Manchester in about 40 minutes. No more than Β£4. Or walk about 10 minutes towards Rochdale and you will come... More
0
Votes
Room Tips
"great spa, relaxing"
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"We did not sleep here"
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"Second floor for great viewsa"
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"Quieter days tend to be during the week"
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