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All reviewsnational holidayscoach partiescoach tripbreakfast staffnice staywould stay againevening mealstayed here for one nightreception areacomfy bedbreakfast was excellentcar parkself servicechester zootea and coffeefull englishcooked breakfast
Stayed in executive room. Great shower and very comfortable bed. Had a bar snack late on first night which to be honest was overpriced and not very warm. Breakfast was great with a super choice. Highlight for me is the excellent staff. Although it is...More
Being the Bride of your event you'd think that extra measures would be in place to ensure that your day goes as smoothly as possible wouldn't you?
This was not the case for us.. Staff appeared to not even acknowledge the needs of the Bridal...More
5 Thank TheUnsworthFamily
Response from IHGService, Guest Relations Manager at Holiday Inn RuncornResponded 11 December 2016
Thank you so much for staying with us and taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I...More
The hotel is situated out of the town and there is nothing but houses in the immediate area. You would have to drive to get a drink or eat anywhere else, so it's easier just to stay in the hotel.
Nice bar near reception.
Response from IHGService, Guest Relations Manager at Holiday Inn RuncornResponded 6 December 2016
Thank you for your review regarding your recent stay at Holiday Inn Runcorn. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you...More
Booked quite late after a change in plans. Arrived to a great welcome and very very courteous staff. Hotel is bright and airy and the rooms are well appointed. Good little area for your laptop and a super comfy bed.
I had a really nice...More
Generally a good hotel - new ( young ) staff do struggle to keep up at the bar when busy.
The experienced staff keep the hotel going from check in to the bar and restaurant.
Breakfast can be like feeding time at Chester Zoo when...More
Hi, the pool and gym are free. There are also sauna, steam room and jacuzzi facilities, also free. I think the opening hours are 0700 to 2100 all week - maybe an hour earlier closing on weekends. Hope this helps.