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Memories Flamenco Beach Resort

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Memories Flamenco Beach Resort
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5,298 Reviews from our TripAdvisor Community

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St. John's, Canada
Reviewed yesterday NEW

I will start off by saying this was my 10th all inclusive...3 times to Cuba, 2 to Mexico and 5 to the D.R. I do a lot of research before booking and read a lot of Trip Advisor reviews, this time was the first time I got it wrong and was fooled. ALL the bad reviews are TRUE, 100%. We...

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1Thank abharris1975
Reviewed 2 days ago NEWvia mobile

i don't even know where to begin. we came 10 of us to this resort and it is definition of deceiving, it is no where near 3 star, let alone a 5 star resort. let me begin listing all the faults and weaknesses: - staff are not helpful, they do bit hesitate to say no, does not even try or...

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3Thank Jess T
Toronto, Canada
Reviewed 2 days ago NEW

I was a bit scared after reading all the bad reviews but It was an awesome experience. The staff are really hard workers and they do they best with what they have. I met some other families and they are coming every year once or twice. The shows are awesome. Michael Jackson show was the best. The food was also...

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6Thank torontontero99
Barrie, Canada
Reviewed 3 days ago NEW

The Kind of Good: Our room was in fairly good condition, it was clean and the maid did a great job keeping it clean. We did run out of toilet paper daily, luckily we brought our own:) The shower was hit and miss, sometimes no water and sometimes just cold water. The room fridge was not restocked daily! The Beach...

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3Thank I3710XHdave
Director_General_1, Director General at Memories Flamenco Beach Resort, responded to this review

Dear I3710XHdave, Thank you very much for your comments. We really appreciate you take the time to share your experience with us. The Disco is under refurbishment and we are in a maintenance operation in order to open with a new fresh sports bar air, that is why it is closed at the moment. Neverhtless, you have the Disco in...

Toronto, Canada
Reviewed 3 days ago NEW

Hi Everyone, going to keep this simple and to the point. My wife and I read some of these before we left and it did help, somewhat. The Good - Beaches and Staff ( tip them, they work hard but tip in Canadian, bring lots of $5 bills ) i'll explain later The Fair - Food, You're going to Cuba,...

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9Thank pcarus0
Director_General_1, Director General at Memories Flamenco Beach Resort, responded to this review

Dear Pcarus, For us it is very our customer’s feedback as it is the way to measure our performance and improve, and that is why take them very seriously. We are really sorry that unfortunate this time we have not meet you expectations, and we are sorry you left us with that idea. We experienced a punctual problem with hot...

Windsor, Canada
Reviewed 3 days ago NEW

I can't figure out why so many rate this place so good? This is our forth trip to Cuba. No way this is a four and a half star even for Cuba! Maybe a weak three. After booking this trip we contacted the hotel and requested a building closer to the beach, amenities and non-smoking. We didn't buy diamond club...

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5Thank TravelShihan
Director_General_1, Director General at Memories Flamenco Beach Resort, responded to this review

Dear TravelShihan First of all, thank you very much for taking the time of writing your comments. For us it is very important to see what we can improve. We always try to apply all our customers’ request, but in this occasion as you were told correctly, the hotel was full so it was not possible to apply your request,...

Pickering, Canada
Reviewed 3 days ago NEW

This is our second time at Cayo Coco, first time at Memories Flamenco. And let me share with you, this place is amazing. The grounds are beautiful, so clean, the washrooms kept spotless. The lobby is amazing, and big. Live music every evening at the lobby and the terrace. The rooms spacious and very very clean, our cleaning lady, Gladi,...

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6Thank Paulina G
General M, Director General at Memories Flamenco Beach Resort, responded to this review

Dear Guest, We really appreciate that you took your time to write this comment, expressing how much fun you had at Memories Flamenco. We are really happy that you liked our facilities and we will congratulate our staff for providing a great hospitality. Best Regards, General Manager

Ottawa, Canada
Reviewed 4 days ago NEWvia mobile

This resort is as promised 15-20 mins from the airport - pleasantly surprised that the sunwing flight and transfer to resort was all on time and without hassle. Would recommend upgrading to the diamond club - it's definitely worth the extra $. Our experience was 'ok'. Resort was clean and tidy and security was present -staff visibly working daily around...

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6Thank Kate T
Director_General_1, Director General at Memories Flamenco Beach Resort, responded to this review

Dear Kate T, Thank you very much for your comments. We really appreciate you take the time to share your experience with us. Unfortunately, this time we have not been able to meet all your expectations. We will make sure our team is aware of your comments, and we are going to analyze what we can improve, as for as...

Reviewed 4 days ago NEWvia mobile

It was our first time in Cuba! Our stay at Memories Flamenco was fantastic!! It was clean, the a la carte were amazing. It is close to Plaza Flamenco where you can walk there in 5 minutes and there is a disco, bowling alley, market and a Japanese restaurant. Took a ride on the double decker bus and visited the...

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11Thank Pam J
General M, Director General at Memories Flamenco Beach Resort, responded to this review

Dear guest, It is of great honor to us to receive a review like this one that you have kindly shared with us. Your compliment towards our staff really shows the readers the true results of our efforts to provide an unforgettable experience and also help us to always improve our service. We are glad to see that we have...

Newcastle upon Tyne, United Kingdom
Reviewed 5 days ago NEW

My husband and I stayed at Memories Flamenco from March 14-21st. I stalked these reviews for weeks before we left and, frankly, wasn't sure what to expect! We had never been to Cuba before, but we have backpacked through two Central-American countries and lived and worked for a year on an island in the southern Caribbean. Perhaps it was with...

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32Thank Camperdownfarmgirl
General M, Director General at Memories Flamenco Beach Resort, responded to this review

Dear Guest, Thank you for such objective comments. It was a pleasure to read it. We are glad you found what you were looking for, and experienced a complete different atmosphere. It was an honor for us to be part of your experience and we hope to keep your trust and preference. Thank you, General Manager

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Escape to the tranquil oasis of Cayo Coco and find refuge at the stunning Memories Flamenco Resort, exclusive to Sunwing. Resting on a glorious beach that kisses dazzling turquoise waters, this brand new 5-star all inclusive resort is the ideal getaway for families and couples. Stay in this all-suite hotel’s elegant, bright, and spacious rooms that open up to breathtaking views of the tropical gardens or the sea. Dining options are plenty at the many fabulous restaurants serving up a feast of delicious international cuisines. The snack bar will make sure your appetite is kept in check 24 hours a day, while the lively bars will quench your thirst and keep you refreshed day and night. Enjoy an array of fun land and water sports, group activities and live entertainment at this beautiful resort. Water enthusiasts will revel in Cayo Coco’s barrier reef, the second largest in the world, perfect for snorkelling and marine adventures. Shoppers can delight in some shopping at the charming handicraft market, while children can enjoy supervised activities in the Kids Club. The romantic and intimate atmosphere is perfect for romantic getaways, weddings, and honeymoons. Venture off the resort to discover a medley of fun activities and sites by exploring the beautiful lagoons and natural attractions of this picturesque island. ... more   less 

Additional Information about Memories Flamenco Beach Resort

Address: Jardines del Rey, Cuba
Region: Caribbean > Cuba > Ciego de Avila Province > Jardines del Rey Archipelago > Cayo Coco
Price Range: $139 - $382 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Memories Flamenco Beach Resort 5*
Number of rooms: 624
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotel.de and HRS so you can book your Memories Flamenco Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#3 Luxury Hotel in Cayo Coco
#3 On the Beach Hotel in Cayo Coco
#3 Top resorts Hotel in Cayo Coco
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Questions & Answers

Here's what travellers have asked, with answers from Memories Flamenco Beach Resort staff and other travellers.
1,614 questions
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Kitchener, Canada

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You should book ocean view”
 of 5 bubbles torontontero99, 28 Mar 2017 | Read review
“Building 5 was in much better shape than the others we saw”
 of 5 bubbles I3710XHdave, 27 Mar 2017 | Read review
“Buildings 8-10 are quiet and farther in the back. Third floor is good if you don't want someone above you clomping around.”
 of 5 bubbles TravelShihan, 27 Mar 2017 | Read review
“its a big resort and we were in building 10 maybe blocks 5 and 6 are closer to pool and lobby.”
 of 5 bubbles paulnag, 27 Mar 2017 | Read review
“Building 9 is very quiet, a few minutes walk from the main area, close to the gym, spa and medical facilities.”
 of 5 bubbles Camperdownfarmgirl, 25 Mar 2017 | Read review
5 of 5