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Melia Cayo Coco

Traveller (12446)
360
Panoramas (42)
Pool & Beach (3062)

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About

#1 of 6 all-inclusives in Cayo Coco
Location
Cleanliness
Service
Value
Located beachfront in Cayo Coco, habitat of a large colony of pink flamingos. Five-Star All Inclusive Resort with 250 rooms. Conceived only for adults aged 18 years or more. Its superior suites and rooms are built on stilts over a natural seawater lagoon. Recommended for couples, weddings, and honeymoons. 250 Guest rooms: 168 Classic, 62 Grand Premium Lake View, 6 Junior Suite, 2 Junior Suite Lake View , 12 Grand Suite Lake View, 4 Dining Restaurants (A la Carte, International, Mediterranean, Buffet, Barbeque), 7 Bars. WiFi free. Mini Spa with free sauna and steam bath. Massages under supplement. Super attentive and professional staff.
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Property amenities
Free parking
Public wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Archery
Airport transportation
Parking
Pool / beach towels
Adult pool
Outdoor pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Bicycle rental
Bicycles available
Diving
Snorkelling
Tennis court
Aerobics
Billiards
Darts
Entertainment staff
Evening entertainment
Fishing
Table tennis
Tennis court offsite
Shuttle bus service
Car hire
Taxi service
Photo copier / fax In business centre
Spa
Facial treatments
Foot massage
Full body massage
Hand massage
Massage
Neck massage
Steam room
Adults only
24-hour security
BBQ facilities
Baggage storage
Concierge
Currency exchange
Gift shop
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Minibar
Cable / satellite TV
Extra long beds
Bidet
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Lagoon View
Charming
Languages Spoken
English, French, Spanish, German
10,297Reviews1,911Q+A100Room tips
Traveller rating
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Todd B wrote a review Yesterday
1 contribution1 helpful vote
We enjoyed a wonderful week @ Melia Cayo Coco. The beach is amazing and the staff are all wonderful. Jesus at the beach bar made delicious mojitos, and Prince made sure our time was unforgettable. Thank you everyone for welcoming us! Until next time Melia!
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Date of stay: April 2024
Value
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Location
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Service
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Meliá Cayo Coco, General Manager at Melia Cayo Coco
Responded yesterday
Dear K1372SFtoddb, We are very happy to know that you have had a wonderful time at our hotel Meliá Cayo Coco. It's good to know that our two main strengths, the incredible beach and the wonderful staff, have been more than enough to make your vacation meaningful. It is undoubtedly a great strength to be able to count with staff members like Jesús at the beach bar and our Community Manager Yanquiel, who always go beyond their capabilities to make our guests' vacations unforgettable. You can be totally convinced that our hotel will always have its doors open for you, and that all our staff will warmly welcome you. It has been truly an immense pleasure to have had you with us. Until next time! Please do not hesitate to contact us in advance for any matter. Receive a warm greeting, Bernardo García González, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lisa H wrote a review Yesterday
1 contribution1 helpful vote
Melia is our home away from home ... this is our 14th visit and will not be our last ... At this resort is full of family and friends and we build good relationships with many of the employees. Professional and so very nice to us, and remember us from previous visits. Thank you Melia Cayo Coco!!
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Date of stay: April 2024
Value
Rooms
Location
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Service
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Meliá Cayo Coco, General Manager at Melia Cayo Coco
Responded yesterday
Dear B5513Zllisah, First of all, we want to thank you for being so kind as to allow us to have your excellent travel comments. We are very happy to have you among our most loyal guests. Your 14th visit shows what we are to you: your home away from home, and it also shows how much fun and wellbeing you have had with us all these years. What more can a group like ours wish for! Thank you dear friend for your preference, for your loyalty and for all your love towards us. We will continue to be at your disposal for future holidays. Please do not hesitate to contact us in advance for any matter. Receive a warm greeting, Bernardo García González, General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gloria M wrote a review Yesterday
1 contribution1 helpful vote
This was our first time ever leaving Canada and we absolutely love Cuba. The people are so friendly. The staff is amazing. We love our room and the restaurants. You couldn’t find a more beautiful beach anywhere. We will definitely be back next year
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Meliá Cayo Coco, General Manager at Melia Cayo Coco
Responded yesterday
Dear gloriamY8276ZT, We sincerely thank you for kindly allowing us to have your travel comments. It is very comforting that you have chosen us for your first vacation in Cuba. It's good to know that the experience lived in our hotel has allowed you to love this country. We are very pleased to know that you were warmly welcomed by our staff, without any doubt they are very friendly and helpful people, and some of them truly amazing. It's good to know that you liked your room, and that the a la carte restaurant options were to your liking. We are proud to have a beach as beautiful as ours. We are glad that you enjoyed it to the fullest. It's great support to know that you will definitely be back next year. Please do not hesitate to contact us in advance for any matter. Receive a warm greeting, Bernardo García González, General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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drp0pa wrote a review Yesterday
1 contribution1 helpful vote
Everything was good .Beautiful beach,food was good too. On the negative side the room its very old for 5 star hotel. Weak Wi-fi .
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Review collected in partnership with this hotel
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Meliá Cayo Coco, General Manager at Melia Cayo Coco
Responded yesterday
Dear drp0pa, It is very nice to know that you had a nice experience at our hotel. We thank you for kindly sending us your travel comments. It comforts us immensely to know that everything was fine, and that you found the beach beautiful and the food good. We recognize that our classic rooms may look too old for a 5-star hotel. Unfortunately our hotel has been in operation for over 24 years, and even though we have made some renovations this has not been enough. We hope that to the extent that the availability of resources and our investment plans allow it, we will be able to improve much more. On the other hand, the quality of Internet via Wifi can sometimes be affected. Adverse weather conditions, and some inconveniences that may arise with the only company in the country that offers the service impact the quality of the signal. It was a great pleasure to have you with us. We hope you choose us again for future vacations. Please do not hesitate to contact us in advance for any matter. Receive a warm greeting, Bernardo García González, General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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BAnnR wrote a review Apr 18
6 contributions8 helpful votes
Food and service were excellent. Jesus and Daniel at the beach bar were great and beach service by Daniel was awesome. We took a Spanish lesson from Adrianna - she was a hoot and a lot of fun! An excellent teacher. Looking forward to going back next year for the third time.
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Review collected in partnership with this hotel
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Meliá Cayo Coco, General Manager at Melia Cayo Coco
Responded yesterday
Dear BAnnR, It has been a great pleasure having you with us. We sincerely thank you for allowing us to have your travel comments. It is very good to know that you found the hotel excellent, with good food and excellent service. It is very nice to see that some of the staff went beyond their abilities to make your vacation amazing. Everyone you mention in a special way will be taken into account for their performance evaluations. We are very happy that you enjoyed the fun Spanish lesson. We are very pleased to know that you want to return next year for the third time. Please do not hesitate to contact us in advance for any matter. Receive a warm greeting, Bernardo García González, General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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John doe wrote a review Apr 17
1 contribution2 helpful votes
The perfect experience 7 days and beautiful Melia Cayo Coco. The people are wonderful. The service is wonderful. We have visited two times. It has a beautiful beach. There's a lot of pride in every staff member that works here. Prince is a jewel. We will comeback again
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Meliá Cayo Coco, General Manager at Melia Cayo Coco
Responded yesterday
Dear Aywhere, It is a great pleasure for us to have your excellent travel comments. We thank you for kindly taking the time to share them with our readers through this important forum of opinions. It makes us very happy to know that you think you made an excellent choice, and that your experience was perfect. It is very nice to see that you were warmly welcomed by our wonderful people, and that the guaranteed service was also wonderful. It's good that you enjoyed our beautiful beach to the fullest, a place so chosen by most visitors to spend their days. Our staff is very encouraged by your favorable mention of them. It comforts us immensely to know that you will return again for a third visit. Please do not hesitate to contact us in advance for any matter. Receive a warm greeting, Bernardo García González, General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jeannie l wrote a review Apr 14
St. Catharines, Ontario3 contributions4 helpful votes
Another great vacation! This was our third visit although the first was 16 years ago. We were upgraded to an ocean facing room as returning guests which was spectacular and treated to a nice bottle of whiskey to enjoy as we sat out on our balcony enjoying the view. The staff are absolute gems. We decided to pass on the à la carte restaurants this year in favour of the nightly buffet and the guy working the pasta bar probably got tired of seeing my face every night but I could not help myself. It was always so delicious. The beach was gorgeous as was the weather. My only negative comment, and this has nothing to do with the resort itself, is the horrible experience at the airport both arriving and leaving. That airport is not capable of handling more than 2 flights at a time at most and it is the most chaotic place ever. The stress of it all detracts from the relaxation of the week. If more resorts are being built in that destination they need a larger airport or folks may choose another destination just because of that.
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from Meliá Cayo Coco, General Manager at Melia Cayo Coco
Responded 5 days ago
Dear louise19542016, We are very grateful that you have sent us your excellent travel comments. It's so good to know you had a great week to end winter at our hotel. We are very satisfied to see that on this third visit of yours to our hotel you once again had another great vacation. This shows how we have been able to maintain our high standards of quality and good service, despite the difficult times and the difficult supply situation that this country has been suffering. It is good that the availability allowed us to offer you a room with an ocean view as returning guests. These rooms truly show a spectacular views, and certainly invite you to enjoy a good bottle of whiskey while sitting on the balcony. Our staff feels stimulated and grateful to be considered true gems. It gives us great comfort to know that you liked the food. The well-deserved recognition goes to our management team and especially to our chefs and cooks for the great work they do in this regard to guarantee the best possible offer. We are glad that you enjoyed our beautiful beach, as well as the pleasant warm weather. We are very sorry for the horrible experience you had at the airport. We are aware that the stress of all this detracts from the relaxation of our visitors' week. Unfortunately this is an entity other than ours and we can do nothing about it. However, you can send your observations and suggestions in this regard to their management team through your travel agency. We loved having you with us again. We hope you can continue to return for future vacations. Please do not hesitate to contact us in advance for any matter. Receive a warm greeting, Bernardo García González, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Randall J wrote a review Apr 14
13 contributions5 helpful votes
We have been here our sixth time and have always enjoyed our selfs . The entertainment staff are out standing and very helpful. A huge shout out to gypsy for taken care if us . Choc mama,Chios, yandy, yanelis, and maite for all your hard work. You make our trip special. The food was great , and service was out standing. Highly recommend a stay here.
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Date of stay: April 2024Trip type: Travelled as a couple
Room Tip: Just go enjoy your self
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Meliá Cayo Coco, General Manager at Melia Cayo Coco
Responded 5 days ago
Dear Randallj, First of all, we thank you for taking the time to send us your travel comments. It's great to know that you had another great visit as always. Having you back for the sixth time speaks a lot about how much fun you have at our facility. We are very happy to know that you have always enjoyed it. We are convinced that the entertainment staff, like the rest of the staff in the different areas, are exceptional and very helpful. They are one of our greatest strengths, and the reason you return again and again. Your thanks to Gippsy for taking care of you, to Choc mama, Chio, Yandy, Yanelis and Maite for all their hard work, and for making your trip special, will be transmitted to their departments. We are very pleased to have been able to guarantee you excellent food and service. Your recommendation is of great support to us. We hope to welcome you again for future vacations. We will assure you another magnificent stay. Please do not hesitate to contact us in advance for any matter. Receive a warm greeting, Bernardo García González, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Paula G wrote a review Apr 14
15 contributions11 helpful votes
Once again , melia cayo coco for the win. Amazing resort with amazing staff. Best beaches in cuba. Hotel is the cleanest place that we have stayed. Many people talk pf shortages in cuba ...not here. So many amazing people to mention that made our vacation top notch. From the entertainment team, Yaniesy, Maite, Chino, Yandy. The bar staff, Dani, Yanelis, Yaniesy in the beach restaurant, and the amazing bartender in the billard lounge. So many others to name. Prince and Gippsy and Liz who take care of So many details. We will be back again. Don't miss this gem of a resort.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Meliá Cayo Coco, General Manager at Melia Cayo Coco
Responded 5 days ago
Dear paulag370, Thank you very much for allowing us to have your travel comments. It is always a great pleasure for us to receive our regular guests. We are very happy to know that you found everything excellent, with incredible staff, and the best beaches in Cuba. We are very satisfied that you have been able to experience an extremely clean facility. How comforting it is to know that we are the cleanest place you have ever stayed. It is a great relief to know that you found the gastronomic offer very good, and that you have not noticed any shortages, despite the problems with supplies that affect this country so much. We feel very happy and satisfied to have a staff that is dedicated to the total satisfaction and well-being of visitors. All those you mention for going beyond their capabilities to make your vacation top-notch will be duly recognized. It is a great support to have your confirmation that you will return again. Please do not hesitate to contact us in advance for any matter. Receive a warm greeting, Bernardo García González, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rhonda M wrote a review Apr 10
1 contribution3 helpful votes
My sister has been coming to the Maliya Cayo Coco for the last 15 years. Love is everything about it. She told me about it and I came here for the first time 3 years ago that I'm in love with the resort. Has everything I need? S cool, it's beautiful, a short walk downto the beach. Food is excellent. I cannot say enough about the staff and how helpful they are how friendly curious. The Prince is a great person with everyone. Rooms are clean.There is activities.The bands are very good.I can go
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from Meliá Cayo Coco, General Manager at Melia Cayo Coco
Responded 6 days ago
Dear rhondamC2849DM, We want to thank you for kindly allowing us to have your travel comments. It is a great pleasure for us to have had you for the third time at our hotel. Our regular visitors, those like you who return once and once again, have made our hotel a place of reference, and constitute a great support for our resort. It is very good to know that the love you feel for our hotel and our staff has made your sister come here for the last 15 years. This really speaks a lot about what we are and what we offer. We are glad that you were encouraged by her to visit us 3 years ago, and that since then you have become part of our long list of regular guests, and that you are in love with the resort. It comforts us immensely to know that we have everything you have needed: a welcoming atmosphere, impeccable cleanliness, friendly and helpful staff, clean and comfortable rooms, good entertainment, and even an excellent food offer despite the inconveniences with supplies. We will be delighted to count on your return for the 4th time for future vacations. Please do not hesitate to contact us in advance for any matter. Receive a warm greeting, Bernardo García González, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Not the right property for you?
There are more places to choose from in the Cayo Coco area.
ALSO KNOWN AS
melia cayo coco hotel cayo coco, cayo coco melia
LOCATION
CaribbeanCubaCiego de Avila ProvinceJardines del Rey ArchipelagoCayo Coco
NUMBER OF ROOMS
250
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Melia Cayo Coco - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Melia Cayo Coco
Which popular attractions are close to Melia Cayo Coco?
Nearby attractions include Birdwatching with Paulino Lopez Delgado (0.4 km).
What are some of the property amenities at Melia Cayo Coco?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Melia Cayo Coco?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Melia Cayo Coco?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Melia Cayo Coco?
Yes, free parking is available to guests.
Are there opportunities to exercise at Melia Cayo Coco?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Melia Cayo Coco have airport transportation?
Yes, Melia Cayo Coco offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Melia Cayo Coco?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Melia Cayo Coco?
The staff speaks multiple languages, including English, Spanish, French, and German.
Does Melia Cayo Coco have any great views?
Yes, guests often enjoy the ocean view available here.
Is Melia Cayo Coco accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.