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Melia Cayo Coco

Travellers' Choice award winner
22/05/2017 23/05/2017
1 room 2 adults 0 children
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Melia Cayo Coco
Melia Cayo Coco
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5,878 Reviews from our TripAdvisor Community

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Moonbeam, Ontario
Reviewed yesterday NEW

3 rd time at this hotel!Staff is excellent & remembers you year after year.Food is excellent & of great variety.This is not a new resort but is very clean & well maintained.Beach is excellent with plenty of room,chairs & shades.Can't wait to go back!

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1Thank danielgH565OJ
Brantford, Canada
Reviewed 2 days ago NEW

Just returned from a week at the Melia Cayo Coco. This unique adult only resort features a gorgeous location of sunrise over the ocean and sunset over the lagoon! Wow, what stunning moments of natures beauty at the Melia .... captured by comfortable rooms (we did not stay on the lagoon), deeelicious food & wonderful staff some of whom I...

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2Thank SpicyJan
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear SpicyJan, We are so happy to read your first time with us was a very good holiday experience you are recommending us on this important website! Thank you very much for all your compliments which I have been very glad to share with the team, especially with those you so kindly mention on your review. Thank you for your...

Reviewed 2 days ago NEWvia mobile

Well my honest opinion is staff need 're trained some very rude especially the waiter with the glasses at the top end of the buffet restaurant..not much to do ok if u over 50 plus .very slow at getting you drinks in all areas of the hotel bars. Food always the same day in day out won't be returning nothing...

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3Thank geraldine h
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear geraldine h, Thank you for taking the time to post your comments on this important website. We are deeply sorry to know we did not meet your expectations. We are worried after reading your comments because normally we receive nothing but lots of compliments on our facilities and services, mainly on the staff and food. Anyways, we are going...

Saint-Paul de Vence
Reviewed 2 days ago NEW

Junior suite in a bungalow on stilts over the lagoon, spacious spotless bedroom, soft hues, comfortable bed, nice furniture, terrace, all facilities, large flat TV, well furnished lounge with additional TV, reasonably reliable WiFi at a cost of 1.5 CUC/hour, Spacious bathroom with all amenities and toiletries. Everything working fine, no surprise, no hassle. Long sand beach allowing extensive beach...

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2Thank Chagoule
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear Chagoule. Thank you very much for posting your amazing review on your stay in our hotel. We are so glad to get such a positive feedback! Thank you for all your compliments, which I have been very glad to share with the staff, I know how much they appreciate it. Thanks so much for recommending us dear friend, receive...

Reviewed 3 days ago NEW

Our very first trip south was at the Melia Cayo Coco April 16, 2017. We were celebrating our 25th wedding anniversary, along with 8 friends of ours. My husband and I cannot say enough about the resort. The staff is absolutely amazing. We made friends with many of them. Ani, Yaneisy, Lea and Carlos, activity organizers, stole our hearts. Waiters...

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3Thank JeanneDoucette
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear JeanneDoucette, What a wonderful review! I feel touched by your wonderful and sincere review, and have shared every word with all the team. We are so glad to read you have encountered our hotel and staff so good, it is truly an honour to know you felt welcome every day of your stay. Exceeding our customers' expectations is what...

Toronto, Canada
Reviewed 3 days ago NEW

We had a great time there. The staff were wonderful and accommodating. The food was okay, but others in my group loved it. As I don't eat gluten or wheat, there were a lot of things that I couldn't eat, and I found the meat to be tough. But other than that everything else was great. Remember to bring a...

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1Thank Laura B
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear Laura B, It is so encouraging reading such a fantastic review! Thank you so much for all your praises, thank you for your wonderful remarks on our facilities and services. We hope to see you again in the future so please, send us your preferences for next time and we will be very glad to look after them. With...

Canada
Reviewed 4 days ago NEW

Everything was excellent as usual; food, service, room, live entertainment. The only improvement would have been if somehow the Melia could have ordered lower velocity winds for casting a fly line to the bonefish.

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3Thank Grousemaster
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear Grousemaster, Thank you very much for your taking the time to post your comments on your recent stay with us. It is amazing to read you have had a wonderful time with us and we have met your expectations. Please, do send us a note with your requests for your next visit to our hotel; we will be delighted...

Calgary, Canada
Reviewed 4 days ago NEW

I stayed at Melia Cayo Coco from April 1-15 with mom. This was our 2nd visit to MCC and it was even better than last year. RECEPTION Check in was quick and easy. The lovely Andres checked me in again this year and helped me throughout the week and he is just a wonderful part of the staff. I arrived...

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5Thank ellyk485
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear ellyk485, Thank you very much for posting such a wonderful review on our hotel. It has been a pleasure to read so many praises on our facilities and services. We always try to provide you with the best service because we want you to have a memorable experience and we all work hard in order to achieve this goal....

Manchester, United Kingdom
Reviewed 4 days ago NEWvia mobile

Stunning food, well worth the extra for the lagoon rooms. An amazing holiday. The fresh fish cooked every evening was to die for and there was a very good variety of food on the buffet menu. Only small let down was not all the cocktails were available when requested.

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1Thank kennyB121
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear kennyB121, I am so glad to know we have provided you with a fantastic holiday experience. Thank you very much for commenting on it, it is always very encouraging reading such positive feedback on our facilities and services. We would be most happy to make possible you have another great time in Meliá Cayo Coco. It would be a...

Dartmouth
Reviewed 4 days ago NEW

A small resort with many returning clients.Staff are friendly and helpful .Rooms are very clean and there was always plenty of food even for picky eaters you can find something.There was a goood selection of alcohol.I didnt do the a la carte so i cant say anything about that.

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1Thank Lorette S
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear Lorette S, Thank you very much for your review and so generously commenting on your stay with us. It is amazing to read you have had a great time. You can rest assure we have shared all your remarks with the staff. Thank you very much for recommending our hotel through this wonderful review. We will be striving in...

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22/05/2017 23/05/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Located beachfront in Cayo Coco, habitat of a large colony of pink flamingos. Five-Star All Inclusive Resort with 250 rooms. Conceived only for adults aged 18 years or more. Its superior suites and rooms are built on stilts over a natural seawater lagoon. Recommended for couples, weddings, and honeymoons. 250 Guest rooms: 168 Standard, 62 Standard Superior Lagoon, 6 Junior Suite, 2 Junior Suite Deluxe Lagoon, 12 Suite Deluxe Lagoon, 4 Dining Restaurants (A la Carta, Buffet, Barbeque), 5 Bars. ... more   less 

Additional Information about Melia Cayo Coco

Address: Jardines del Rey | Ciego de Ávila, 69400, Cuba
Region: Caribbean > Cuba > Ciego de Avila Province > Jardines del Rey Archipelago > Cayo Coco
Price Range: $211 - $496 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Melia Cayo Coco 5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Melia Cayo Coco Hotel Cayo Coco
Cayo Coco Melia
Hotel Style:
#1 On the Beach Hotel in Cayo Coco
#1 Top resorts Hotel in Cayo Coco
#1 Luxury Hotel in Cayo Coco
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Questions & Answers

Here's what travellers have asked, with answers from Melia Cayo Coco staff and other travellers.
988 questions
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Questions? Get answers from Melia Cayo Coco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very clean,cleaned twice a day.Plenty of towels water.Not a new resort but well maintained.”
danielgH565OJ, 28 Apr 2017 | Read review
“If you have extra dough to spend, the lagoon rooms looked lovely.”
laurabZ9094VN, 26 Apr 2017 | Read review
“Pay the extra for a room on the lagoon - it's well worth it!”
793janisd, 21 Apr 2017 | Read review
“Really enjoyed the lagoon room upgrade”
Chouledvm, 19 Apr 2017 | Read review
“Not sure. Only a visitor for the day.”
827gailb, 18 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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