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Pestana Cayo Coco All Inclusive Beach Resort

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Pestana Cayo Coco All Inclusive Beach Resort
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2,335 Reviews from our TripAdvisor Community

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Showing 1,337: English reviews
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Hamilton, Canada
Reviewed yesterday NEW

We travel a lot, third time to Cuba first time to this resort... Obvious senior staff away on vacation: - Not enough potato hash brown patties for everyone - No spoons for 1.5 days - Popular cuban sandwich shack, one staff, long line ups - Pizza shack lined up with locals - No pool towels available x3 days - Lock...

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Helpful?
Thank lisagriffin17
Toronto, Canada
Reviewed 2 days ago NEW

We returned to Pestana in Cayo Coco last week with a different set of children and grandchildren, aged 2 and 4. Really, it was even better. The major improvement is the long, white sandy beach. Someone sucked in a truckload of sand, so you are no longer watching your feet on rocks and coral. The complimentary catamaran ride was another...

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8Thank Marktravel2014
A TripAdvisor Member
1 review
4 helpful votes
Reviewed 2 days ago NEWvia mobile

I really enjoyed my stay at Pestana Cayo Coco. The staff very all very nice, friendly, and empathetic. There is one staff member that I would like to highlight. Her name is Nayarit. She is an excellent animator, and runs the kids mini disco very well! She even let my kids participate in the kids fashion show! The entertainment team...

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4Thank A TripAdvisor Member
Reviewed 2 days ago NEWvia mobile

My friends and I traveled to Cayo Coco Cuba and stayed at the Pestana! Two of the girls have stayed there on two other occasions. I was leary about going as most said the food in Cuba was not good. I was very satisfied with my stay and would recommend to others for sure. A special thanks goes out to...

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4Thank Nina S
Reviewed 2 days ago NEW

Hotel is run down- this is not a 4 star not even close- food was bad - thank god for the pizza station by the water-No clean beach towels for almost days- People are amazing and feel bad they have to deal with all the troubles of this hotel

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Thank Lisa G
canada laval
Reviewed 3 days ago NEW

when you buy a vacation that is an all inclusive and you get there and have trouble getting bottle water that's when you know your going to have problems plus there is a small fridge in the room and nothing to drink. when to the bar and ask for some bottle water and had non so i ask for some...

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1Thank jf f
Toronto, Canada
Reviewed 3 days ago NEWvia mobile

Food Breakfast- at the omelette bar they only have ham, cheese, and mushrooms. However, if you travel around the buffet you can find other ingredients (i.e peppers, onions,) and ask them to put it in your omelette. Lunch- at lunch the food was basically the same as dinner. Most days we went to the Beach Grill or Snack Bar, but...

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3Thank Love2222travel
Ontario, Canada
Reviewed 3 days ago NEW

My friends and I returned home this morning to Canada. This was our 3rd time for my friend and Nicole( last 2 years we traveled with our husbands). This year we brought 2 friends for a girls trip. Once again we had a fantastic time. There have been several improvements from our previous visits. We felt the food in the...

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4Thank Ronna G
Fredericton, Canada
Reviewed 1 week ago

Thanks for reading my review of the Pestana Cayo Coco, I hope it helps. We travelled as a couple and have been to Cuba many times and we are what I would call easygoing travellers and realistic in our expectations. I found the Pestana to be a good resort. We always were greeted with a smile throughout the resort, service...

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21Thank YFC2011
MarketingCcs, Director General at Pestana Cayo Coco All Inclusive Beach Resort, responded to this review

Dear YFC2011 Thank you very much for spend your vacations whit us, and taking time to write an important comments. Be sure that every day we going to do our best in order to satisfy the entire client, we regret the issue related we would like to see you once again and share the best moment in your life. Warmest...

Milton Keynes, United Kingdom
Reviewed 1 week ago via mobile

Me and my frind booked this super resort on line but it's been quite poor experience overall especially regarding food and drink service . The food was junk, poor quality and not well cooked . In 3 days I couldn't drink a single mojito because they didn't have mint . Internet works like the mint ... never show up Understand...

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4Thank Davidewind
MarketingCcs, Director General at Pestana Cayo Coco All Inclusive Beach Resort, responded to this review

Dear Davidewind We are saddened to hear that you could not enjoy your vacation; it is a real shame that the effort made by our employees offer you a excellent service is not their appreciation. However I offer my most sincere of apologies for the mentioned disadvantages, Warmest Regard,

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Amenities

Highlights
  • Beachfront
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Pestana Cayo Coco Beach Resort is the first hotel of the Pestana group in the Caribbean, located on the beautiful island of Cuba. The Pestana Hotel Cayo Coco Beach Resort is located in one of the best beaches of the island of Cuba, marking the Group's entry into Cuba, and reinforces its commitment to resorts "All Inclusive." It is a 4-star hotel of the Pestana Group management, consisting of 508 rooms spread over several buildings, accompanied by a Caribbean landscape and the magical view of the Caribbean Sea. The hotel has (4) restaurants and (5) bars, all these designed to offer the best of national and international cuisine. It is a distinctive and innovative product in the current offer in this area of the island. In addition to its modern design and colorful, typically Cuban. In turn offer an attractive European component, especially in the food, which certainly constitutes an additional source of attraction for this hotel facility. With the International Airport "Jardines del Rey" just a few km, Cayo Coco is a true tropical paradise with white sand beaches and calm waters of turquoise, ideal for diving and to enjoy nature, because the destination is a real nature reserve surrounded by lush coral reefs. In Cayo Coco Beach Resort Pestana, have the chance to experience memorable moments, thanks to our variety of benefits, including (11) buildings with 3 floors each, (2) pools (1) private beach, sailing, horseback horse, Junior Suites and Suites, 100% equipped with balcony, cable TV, air conditioning, hairdryer, safe and telephone. We place at the disposal of our customers, (2) Conference rooms with capacity for 50 people each. Pestana Cayo Coco....Come and make your holiday memorable moments. ... more   less 

Additional Information about Pestana Cayo Coco All Inclusive Beach Resort

Address: Carretera Cayo Guillermo, km 9 1/2, 69400, Cuba
Region: Caribbean > Cuba > Ciego de Avila Province > Jardines del Rey Archipelago > Cayo Coco
Price Range: $120 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pestana Cayo Coco All Inclusive Beach Resort 3.5*
Number of rooms: 508
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Hotel Style:
#5 Top resorts Hotel in Cayo Coco
#6 On the Beach Hotel in Cayo Coco
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Questions & Answers

Here's what travellers have asked, with answers from Pestana Cayo Coco All Inclusive Beach Resort staff and other travellers.
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Questions? Get answers from Pestana Cayo Coco All Inclusive Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try building ten”
 of 5 bubbles Marktravel2014, 26 Mar 2017 | Read review
“i would choose from building 6 and up. The smaller numbers are by the pool and the lobby .”
 of 5 bubbles ronnag907, 25 Mar 2017 | Read review
“Buildings 7 to 11 would be quieter rooms”
 of 5 bubbles linHalifax, 18 Mar 2017 | Read review
“Block 1 is the best. Very central.”
 of 5 bubbles poppy123494, 15 Mar 2017 | Read review
“Rooms on the second and third floor are accessed by stairs”
 of 5 bubbles lizzy7, 15 Mar 2017 | Read review
5 of 5