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Puerto Nuevo Baja Hotel & Villas

Orbitz.comUS$93*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$93*
US$93*
US$93*
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Puerto Nuevo Baja Hotel & Villas
Puerto Nuevo Baja Hotel & Villas
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320 Reviews from our TripAdvisor Community

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There are newer reviews for Puerto Nuevo Baja Hotel & Villas
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Showing 234: English reviews
Reviewed 20 April 2015 via mobile

The hotel is really cleans, no ac staff are really nice they need to invest on an elevator when your staying at the villas and you have to go with things is really tiring but over all really nice had a good time

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Helpful?
2Thank Mayi16
Javier U, Manager at Puerto Nuevo Baja Hotel & Villas, responded to this review

Gracias, for sharing your experience with us! This is key insight for us on providing a better travel experience for our guests, we hope to have you stay with us again soon. Hasta la Vista!

Reviewed 13 April 2015 via mobile

Stayed here for 1 night only(4-9-15) outside looks very nice but the rooms need desperate renovation. From the bathroom to the carpet to the ceiling fan. Also can't bring in your own beer or snacks for the kids. Kids were swimming in the indoor pool(the only cool thing about this place,heated) wife had little doritos bag for one of our...

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Helpful?
5Thank joemzaza
Javier U, Manager at Puerto Nuevo Baja Hotel & Villas, responded to this review

Joe, Thank you very much for taking the time and reviewing our Resort. We are sorry to hear that your experience with us was unpleasant for you, for this we apologize. We inform you that currently we are working on a remodeling project, hopefully it's completed on your next visit. We are forwarding your comments to our Corporate Director for...

Henderson, Nevada
Reviewed 9 March 2015 via mobile

I use to come here all the time. My husband and I would come for their valentine's day specials. Since they have taken over the next door hotel, it has kinda gone down hill. We use to be able to rent out their condos. Now those aren't available. Those room had a living room, mini kitchen, upstairs was another bathroom...

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Helpful?
1Thank Stephanie L
Javier U, General Manager at Puerto Nuevo Baja Hotel & Villas, responded to this review

Hola Stephanie, Thank you for your preference and for all those great years you have stayed with us, we apologise if your recent experiences with have not quite been the best, we asure you that it is of our best interest to provide high quality products and services for our guests, your comment well help us greatly to achieve this...

Glendora, California
Reviewed 2 March 2015

I booked this place for our 26 wedding anniversary, what a mistake that was. This place is dirty and the staff is not very approachable. We booked a villa ( ha), we got to our room (it was a 2 story ocean front villa), my husband could not even take the bags up the stairs (spiral) the stairs were so...

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Helpful?
2Thank catbatham
Javier U, General Manager at Puerto Nuevo Baja Hotel & Villas, responded to this review

Thank you for taking the time of reviewing our services, we are sorry to hear that your stay with us was not the best for you, for this we apologise, we asure you that our main goal is to provide excellent products and services to our guests, and your feedback is of great help for us. Your comment has reached...

Alpine,Ca
Reviewed 12 November 2014

When making reservations i requested handicapped room because my partner was in a wheelchair. They said yes they could. When i arrived the room had 3 sets of stairs to just enter the room. There was a wheel chair ramp where we parked the car but it led to the three sets of stairs. Inside the room were more steps...

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Helpful?
Thank Gary M
Javier U, General Manager at Puerto Nuevo Baja Hotel & Villas, responded to this review

Gary, We appreciate your time in reviewing our hotel, we are sorry to hear that your experience with us was unpleasant, for this we apologise. We can asure you that providing accessibility throughout our facilities is one of our key interests. We inform you that are under new management and your comments noted on your review are to be forwarded...

Sylmar
Reviewed 6 November 2014

If any of you couples out there are planning to get married, this would be the place to be. For a fraction of what you'll pay in the U.S., you can have the wedding of your dreams. My sister just got married October 26, 2014. Flor Alvarado, wedding planner went an extra mile to please my sister and her guest....

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Helpful?
4Thank Sara M
Javier U, General Manager at Puerto Nuevo Baja Hotel & Villas, responded to this review

Sara, Muchas gracias for sharing your experience with us! We are delighted to hear that you enjoyed your stay and that your event was a success! We hope to have you visit us again soon! Kind Regards and thank you.

El Cajon, California
Reviewed 29 October 2014

First of all this Hotel is not called "The Grand Baja Resort" !. That's the first thing wrong with it ! The official name (See the Picture) is " Puerto Nuevo Baja Hotel & Villas " So Trip Advisor has the name wrong and it needs to be corrected ! Great location over looking the beach and a great view...

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1Thank grandslamhomer
San Diego, California
Reviewed 24 October 2014

The hotel grounds are really lovely especially with the ocean right at your door. The people that work at the hotel are eager to please and are helpful. The rooms are another matter. This is the second time I have stayed at the Grand Baja Resort. I found my bed to be comfortable but my roommate thought her's was hard...

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2Thank 1Mermaid57
Los Angeles, California
Reviewed 1 October 2014

This hotel could be a nice hotel. It's location is beautiful and you can easily walk to Puerto Nuevo Village. We stayed for 2 nights in an room with a nice view to the main pool and the ocean. The room had a bad smell that came from the bathroom. The bathroom in general needs a full makeover. We decided...

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Thank Diego G
Los Angeles
Reviewed 26 September 2014 via mobile

This is truly the worst hotel I've ever stayed in. A Motel 6, in the US, would likely be better quality. Here are some of the downsides- The bed is very hard and uncomfortable. The bathroom is very old and not all that clean. The TV remote is for room 405, written on the remote with what looks like nail...

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Helpful?
2Thank stefshif

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Children Activities (Kid / Family Friendly)

Additional Information about Puerto Nuevo Baja Hotel & Villas

Address: Km. 44.5 Carretera Libre | Tijuana-Ensenada, Puerto Nuevo 22712, Mexico
Region: Mexico > Baja California > Baja California Norte > Puerto Nuevo
Price Range: $114 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Puerto Nuevo Baja Hotel & Villas 3*
Number of rooms: 185
Reservation Options:
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Also Known As:
The Grand Baja Hotel Puerto Nuevo
Grand Baja Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Puerto Nuevo Baja Hotel & Villas staff and other travellers.
6 questions
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Questions? Get answers from Puerto Nuevo Baja Hotel & Villas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay away from hotel, for the price you can find a better place to stay.”
michaelayracheta, 22 May 2017 | Read review
“Ask to see your room but don;t be a snotty traveler, expecting the best for nothing”
m0tablizard, 30 Mar 2017 | Read review
“Ocean view”
_eduardomraguilar, 25 Mar 2017 | Read review
“Don't spend the money here, not worth it”
Melissa84V, 23 Mar 2017 | Read review
“If you're going to stay here, book a room in the main building overlooking the pool and the ocean.”
g0lfinma, 17 Nov 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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