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Holiday Inn Express & Suites Kimball

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Holiday Inn Express & Suites Kimball
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138 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Kimball
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Showing 138: English reviews
Reviewed 15 December 2015

The hotel was clean, property was very nice, and some of the hotel staff we great. However our first encounter with a hotel rep was less than desirable, so much so that we almost canceled our reservation and found a different hotel. We had booked this reservation weeks in advance and informed the person that we were coming in from...

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Helpful?
Thank Virginia W
HIEXKIMBALL, Guest Experience Champion at Holiday Inn Express & Suites Kimball, responded to this review

Dear Virginia W, Thank you so much for staying with us. We are pleased to hear that you enjoyed your stay, but are sadden to see that you had a difficult time at check in. We hope you accept our sincerest apologize with all the difficulty you dealt with. We look forward to having you stay with us again and...

Orlando, Florida
Reviewed 15 November 2015

The front desk person had his wrinkly shirt hanging out completely and was "just there" and not a customer service person. The entry area was dreary and there were large empty Slurpy-type cups on the credenzas in the foyer (still there many hours later when we left for dinner). The room was mediocre. The worst though was the bathroom. The...

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Helpful?
Thank SandyORLFL
HIEXKIMBALL, Guest Experience Champion at Holiday Inn Express & Suites Kimball, responded to this review

Dear SandyORLFL, Please accept our sincere apologies. This hotel is continually in great standing with guest reviews. However, from time to time things do happen beyond the hotels control. (Speaking of the guest across the hall.) Also we would like to apologize for the unprofessionalism of the housekeeper telling you all this. We sincerely wished you would have spoken to...

St. Augustine, Florida
Reviewed 10 November 2015 via mobile

Front desk very friendly. Room clean. Air conditioning good. Need decent caulking around toilet in room 322. Breakfast area seems updated and clean. Microwave cheese omelet needs help. It is like eating cardboard. Turkey sausage dry and you can see through the bacon strip. Remainder of breakfast offerings good. I've stayed in better Holiday Inn Express in other cities. Breakfast...

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Helpful?
Thank Clifford S
HIEXKIMBALL, Guest Experience Champion at Holiday Inn Express & Suites Kimball, responded to this review

Dear Clifford S, Thank you for staying with us. We are pleased to hear that the staff and room was accommodating. However, we are very sorry to hear about the breakfast. Your concerns have been given to the proper management and we hope you'll give us another chance. Sincerely, Stephen Young Guest Experience Champion

Saint James, Missouri
Reviewed 30 October 2015

I've never had a bad experience at a HIE and Kimball was no different. Everything was clean and the staff were pleasant. The room was clean and well kept. Beds were comfortable, bathroom was nice, clean and fairly new.

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Helpful?
Thank gersus
HIEXKIMBALL, Guest Relations Manager at Holiday Inn Express & Suites Kimball, responded to this review

Thank you for your wonderful comments! We strive to make your stay as pleasant as possible and are very happy that you enjoyed your stay with us. We look forward to seeing you again!! Sincerely, Charlene Burns, Guest Experience Champion

Reviewed 23 October 2015 via mobile

We've stayed here 3 times in the past four months. Each time there are maintenance issues that I report. Perhaps housekeeping needs to be trained to report items when cleaning. This time we were put into an accessible room. It was not a huge problem but an inconvenience. The real problem was the air conditioner. I really wasn't sure what...

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Helpful?
Thank Diana L
HIEXKIMBALL, Guest Relations Manager at Holiday Inn Express & Suites Kimball, responded to this review

Dear Diana L, Thank you for staying with us and for your comments. Guest experience is very important to us and we are deeply sorry for the inconveniences you experienced during your visits. I have forwarded your complaints to the appropriate departments and they will be handled accordingly. We value you and your feedback and hope you will choose to...

Hendersonville, North Carolina
Reviewed 20 October 2015

With a daughter at Sewanee, we have stayed near Kimball several times en route to events. Compared to many other options in the area, this hotel was clean and comfortable with a friendly staff and better-than-average breakfast. One maid, Tammy, even chased us down to the parking lot to return a forgotten item. We will definitely return here.

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Helpful?
Thank Anne B
HIEXKIMBALL, Guest Relations Manager at Holiday Inn Express & Suites Kimball, responded to this review

Dear Anne B, Thanks for choosing to stay with us! We are so happy that you enjoyed your experience with us and very happy Tammy was able to return your belongings to you!! We hope to see you again soon! Thank You, Charlene Burns, Guest Experience Champion

Deer Creek, Illinois
Reviewed 15 October 2015

The room was not clean or well cared for. It also had a terrible odor. The linens were stained and wrinkled. Even the bed skirts were terribly wrinkled. This is a place I will avoid in the future. On the plus side, it is close to the interstate and the staff was friendly.

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Helpful?
Thank Fishingsquirel
HIEXKIMBALL, Guest Relations Manager at Holiday Inn Express & Suites Kimball, responded to this review

Dear Fishing Squirrel, Thank you for your comments. We are very sorry that your accommodations were not up to our usual standards. Your feedback is very important to us as it lets us know what we can improve to ensure you have an enjoyable experience during your stay. Please remember to notify the Front Desk staff if at anytime you...

Reviewed 13 September 2015 via mobile

We spent a night here to attend a friend's wedding. Great service, rooms are clean and spacious. The breakfast was good and had plenty of choices to select. The checkout process was quick with their auto checkout. I would recommend for people stopping by going on a longer trip.

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Helpful?
Thank santos729
HIEXKIMBALL, Guest Relations Manager at Holiday Inn Express & Suites Kimball, responded to this review

Dear Santos729, Thank you so much for your comments! We're happy you enjoyed your stay and hope you come back to visit us again!! Safe Travels, Charlene Burns, Guest Experience Champion

ohio
Reviewed 27 August 2015

The hotel is clean; the people are very friendly; the breakfast was ready a half hour early and was good. Our bed was comfy and I love Holiday Inn pillows. Plenty of restaurants nearby. Right off the highway. We will be staying here every time we go to Florida. And on top of all that, it only cost us $92...

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Helpful?
Thank yearbook1
HIEXKIMBALL, Guest Relations Manager at Holiday Inn Express & Suites Kimball, responded to this review

Dear Yearbook1, Thank you for posting your experience with us! We strive to make our guests comfortable and appreciated and can't wait to be of service to you again!! Safe Travels, Charlene Burns, Guest Experience Champion

Robertsdale, Alabama
Reviewed 29 July 2015 via mobile

Room was very nice. Friendly and helpful staff. Breakfast was good. Very convenient to interstate. Would stay here again when back in this area. Would recommend to friends. We were with family and they had a great time also. Can't stop talking how friendly the staff is .

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Helpful?
Thank Torri B
HIEXKIMBALL, Guest Relations Manager at Holiday Inn Express & Suites Kimball, responded to this review

Dear Tom B, Thank you so much for comments! We are happy that you enjoyed your stay with us and we hope to see you again the next time you are in the area!! Sincerely, Charlene Burns, Guest Experience Champion

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Amenities

Highlights
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
All non-smoking facility fully renovated Jan 2008 Welcome to the Kimball Holiday Inn Express Hotel & Suites conveniently located off Interstate 24, at exit #152. We are centrally located to local business and industry and for a visit to major area attractions including Nickajack Lake,Widows Creek, Russell Cave National Monument, Ruby Falls, Rock City, Tennessee Aquarium, Creative Discovery Museum, and the Chattanooga Choo-Choo. Enjoy the complimentary Express Start Continental breakfast bar in our spacious great room while catching up on news from around the world on CNN and around the country with the Chattanooga Times. All rooms are equipped with free high-speed Internet access and Wi-Fi, or use our 24-hour business center. Local calls are free to all guests. In the warm months, enjoy our outdoor swimming pool. If you need a good workout, all guests have access to our on-site fitness room. For special occasions we also offer Jacuzzi suites. We offer in-room coffee. We look forward to your next visit to our area and make the smart choice, stay with us at Holiday Inn Express Hotel & Suites in Kimball. ... more   less 

Additional Information about Holiday Inn Express & Suites Kimball

Address: 300 Battlecreek Rd, Kimball, TN 37380-6308
Region: United States > Tennessee > Kimball
Price Range: $142 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Kimball 2.5*
Number of rooms: 59
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Also Known As:
Holiday Inn Express & Suites Kimball Hotel Kimball
Holiday Inn Express And Suites Kimball
Holiday Inn Express Kimball
Holiday Inn South Pittsburg
South Pittsburg Holiday Inn
Holiday Inn Kimball
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Kimball staff and other travellers.
2 questions
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high springs fl
over a year ago

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Questions? Get answers from Holiday Inn Express & Suites Kimball staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Maybe they have new ones - 217 is a dump.”
TravelManSouth, 28 Oct 2016 | Read review
“I had a room on the third floor away from the freeway and it was silent, not just quiet - SILENT.”
BillJ4718, 2 Jun 2016 | Read review
“stay away from this place”
SandyORLFL, 15 Nov 2015 | Read review
“Ask for the 2nd floor.”
littlepemo, 12 May 2015 | Read review
“We stayed on 3rd floor, quiet all the time”
Realistic_One2read, 5 Mar 2015 | Read review
5 of 5