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Copthorne Hotel & Resort Bay of Islands

1,127 reviews
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Traveller (323)
Room & Suite (114)
Pool & Beach (52)
Overview
  • Excellent18%
  • Very good39%
  • Average25%
  • Poor11%
  • Terrible7%
Travellers talk about
“treaty grounds”(92 reviews)
“shuttle bus”(19 reviews)
“buffet dinner”(25 reviews)
Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,127)Write a Review
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1,089 results
Traveller rating
210
398
271
125
85
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210
398
271
125
85
Show reviews that mention
All reviewstreaty groundsshuttle busbuffet dinnerpool areaa sea view roombeautiful locationbit datedtennis courtsthe ground floorbayviewspaihianzrabbitsdeckrockwaterfront
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241 - 245 of 1,089 reviews
Reviewed 9 November 2016

This hotel/resort has a great location, just 200m from the Waitangi Treaty Grounds. Unfortunately that's about the only positive thing I can find to say about it. Among the issues arising during my two night stay: - room not ready at check in time -...More

Thank Bob86
Response from Andrew708, General Manager at Copthorne Hotel & Resort Bay of IslandsResponded 12 November 2016

Thank you for your feedback. Your feedback is important to us so that we can continue review our strategies and procedures to work towards our goal of "everyone recommends us". I will be reviewing your feedback with the team and learn from your comments. Regarding...More

Reviewed 7 November 2016 via mobile

We enjoyed a two night stay at the Copthorne Bay of Islands. Such an amazing part of the world and right next to the historic treaty grounds. The hotel itself feels like you have been transported back to the 80s as the decor is very...More

Thank Passportwarrior
Response from Andrew708, General Manager at Copthorne Hotel & Resort Bay of IslandsResponded 12 November 2016

Thank you for your feedback regarding your stay with us at the Copthorne hotel in the Bay of Islands. Your feedback is important so that we can strive towards our goal of "Everyone recommends us". We are currently reviewing our WiFi policy. Being in the...More

Reviewed 7 November 2016

This hotel is just out of Paihia, but they do run a shuttle every hour down to the town. We stayed in the Hibiscus wing, had a lovely large room with balcony overlooking the bay . It had a large comfortable bed , flat screen...More

Thank Brandylady
Response from Andrew708, General Manager at Copthorne Hotel & Resort Bay of IslandsResponded 12 November 2016

Thank you for your feedback. We are pleased you enjoyed your stay with us. Your feedback is important so that we can continue to try and strive towards our goal of "Everyone recommends us". I apologise for the lack of labels on the Buffet and...More

Reviewed 5 November 2016

The Copthorne Resort is a large one and a bus destination so there is naturally quite a range of rooms, the front ones being by the Lake, an easy access walk to the beach from everywhere. Our room was neat and comfortable with an access...More

Thank 842brucec
Response from Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of IslandsResponded 16 April 2017

Good Afternoon. Thank you for providing feedback about your stay with us. I am pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager.

Reviewed 4 November 2016 via mobile

I had high expectations of our 3 day stay in the Bay of Islands. When we arrived in our room i realised they must have been creative with the photography to make it look anything but cramped. We reserved a family room for 3 -...More

Thank Siobhan N Craig M
Response from Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of IslandsResponded 16 April 2017

Good Afternoon. Thank you for providing feedback about your stay with us. I shall pass on the specific points mentioned in your review. I am pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Beachfront
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$88 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$88 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (323)
Room & Suite (114)
Pool & Beach (52)
Dining (15)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
Kelly L
11 January 2018|
AnswerShow all 3 answers
Response from Shannon C | Reviewed this property |
Yes definitely swimming & other water sports. Such a lovely location
1
Vote
Mickeysbabe
17 December 2016|
Answer
Response from 464JudyLea464 | Reviewed this property |
Best to ask the hotel direct? So far as we can recall the meals were good with plenty of meat on offer but we didn't stay over the weekend. During the week there can be major bookings with conferences when they put a buffet... More
0
Votes
Mickeysbabe
17 December 2016|
AnswerShow all 3 answers
Response from bobbyjosing | Reviewed this property |
No idea, they only list the restaurant as open for breakfast and dinner but who knows, email them and ask?
0
Votes
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123
Room Tips
"Stay Away from Grand Pacific and this hotel"
Read review
"Ask for room 135, definitely the best in the hotel."
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"Don’t stay!,"
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"Do not get a garden view with south or west exposure unless it is very cool outside"
Read review
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