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Copthorne Hotel & Resort Bay of Islands

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Traveller (332)
Room & Suite (119)
Pool & Beach (51)
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Overview
  • Excellent18%
  • Very good38%
  • Average25%
  • Poor11%
  • Terrible8%
Travellers talk about
“treaty grounds”(97 reviews)
“shuttle bus”(23 reviews)
“buffet dinner”(26 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
Jul. 8Jul. 9
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,196)
There are newer reviews for Copthorne Hotel & Resort Bay of Islands
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301 - 305 of 1,154 reviews
Reviewed November 16, 2016 via mobile

The grounds of the Copthorne are stunning. The pool was very cold but the spa inviting. The rooms are a little dated, but comfortable. It is a bit of a hike into town so you really need a car. The grounds are expansive so try...More

1  Thank shogan57
Response from Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of IslandsResponded April 16, 2017

Good Afternoon. Thank you for providing feedback about your stay with us. I am sorry to hear that the experiences you had with our Front Office Team were not up to our normal high standards. I shall pass on those specific points mentioned in your...More

Reviewed November 16, 2016

this hotel spoilt me and my families holiday. family rooms had spiders and flies everywhere. when opened the back door could see spider webs and spiders jumping inside the room from it ..we had a baby with us and found it very unhygienic therefore ended...More

Thank shruti k
Response from Andrew708, General Manager at Copthorne Hotel & Resort Bay of IslandsResponded November 18, 2016

Thank you for your feedback regarding your stay with us at the Copthorne Hotel and Resort. I am disappointed to hear we did not live upto your expectations. I will ensure you that I will address your concerns with my team. Kind Regards Andrew

Reviewed November 14, 2016

The Copthorne sits on the nicest piece of land in Paihia.The hotel is getting on in age but still gives a special feeling on arrival when you enter the spacious reception area.. The staff are great, the food is good, and the rooms are very...More

Thank Lloyd R
Response from Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of IslandsResponded April 16, 2017

Good Afternoon. Thank you for providing feedback about your stay with us. I am pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager.

Reviewed November 13, 2016

I arrived and got upgraded to a room with a harbour view, it was amazing. The room was lovely, spacious and comfortable. The bed was cmfortable. It was so nice to sit on the deck outside the room looking at the harbour. It was so...More

Thank ak490806
Response from Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of IslandsResponded April 16, 2017

Good Afternoon. Thank you for providing feedback about your stay with us. I am pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager.

Reviewed November 12, 2016

Positives- Nice and clean room. Excellent location of the hotel. Huge property. Negatives- pool was dirty. Should have been cleaned. same breakfast items in the buffet on all 3 days. Must watch - Hole in the rock (especially with Explorer group) and Cape Reinga. Must...More

Thank Sumit D
Response from Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of IslandsResponded April 16, 2017

Good Afternoon. Thank you for providing feedback about your stay with us. I am pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager.

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Beachfront
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$72 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$72 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (332)
Room & Suite (119)
Pool & Beach (51)
Dining (16)
Family and Play Areas (1)
Questions & Answers
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jtcarter
May 27, 2018|
AnswerShow all 5 answers
Response from Jane L | Reviewed this property |
Highly recommend popping in to the town centre instead.
1
Vote
Kelly L
January 11, 2018|
AnswerShow all 4 answers
Response from Shannon C | Reviewed this property |
Yes definitely swimming & other water sports. Such a lovely location
1
Vote
Mickeysbabe
December 17, 2016|
Answer
Response from 464JudyLea464 | Reviewed this property |
Best to ask the hotel direct? So far as we can recall the meals were good with plenty of meat on offer but we didn't stay over the weekend. During the week there can be major bookings with conferences when they put a buffet... More
0
Votes
Room Tips
"rooms starting with 700 series are pool side facing"
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"Ask for a room overlooking the Bay."
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"Get a water view room - cooler than the back rooms"
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"Get an east-facing room if the weather is good as otherwise you'll be stifling because of the heat and no..."
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