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Copthorne Hotel & Resort Bay of Islands

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Traveller (331)
Room & Suite (119)
Pool & Beach (51)
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Overview
  • Excellent18%
  • Very good38%
  • Average25%
  • Poor11%
  • Terrible8%
Travellers talk about
“treaty grounds”(96 reviews)
“shuttle bus”(22 reviews)
“buffet dinner”(26 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,187)
There are newer reviews for Copthorne Hotel & Resort Bay of Islands
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1,145 results
Traveller rating
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221
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94
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All reviewstreaty groundsshuttle busbuffet dinnerpool areabeautiful locationa sea view roombit datedtennis courtsthe ground floorbayviewspaihiarabbitsdeckwaterfront
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321 - 325 of 1,145 reviews
Reviewed September 30, 2016

Great location by the sea. Stayed in the Hibiscus wing with view over the ocean and Russel. Nice pool area. Shuttle to Paihia warf during the day. Wi-fi not free but 20 min free in reception area per day.

Thank Paul B
Response from Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of IslandsResponded October 5, 2016

Good Evening. Thank you for providing feedback about your stay with us. I am pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager.

Reviewed September 29, 2016

We stayed 3 nights, the property is right next door to Waitangi treaty grounds - you can walk. Staff were very friendly. Spa is nice, the kids loved it. 30 mins free wifi only in reception - fine for us but wouldn't suit some people....More

Thank kiwi1811027
Response from Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of IslandsResponded October 5, 2016

Good Evening. Thank you for providing feedback about your stay with us. We do have a mix of groups staying in the hotel with some ethnicities being more challenge than others. We also try and remind the more challenging ones about hotel rules and courtesy's....More

Reviewed September 23, 2016

10 weeks ago, I booked a room with a view for four nights, to attend a conference at the same venue. Turned up today and they had bumped me to an overflow motel. Terrible room, no view, no resort luxuries, too far to walk to...More

Thank CatseyeNZ
Response from Andrew708, General Manager at Copthorne Hotel & Resort Bay of IslandsResponded September 27, 2016

Thank you for your feedback. I hope the rest of the conference went well for you. Your comments will be passed onto the conference organisers and we will look into your booking again which was discussed with yourself at check-in. Apologies for any inconvenience caused.

Reviewed September 17, 2016 via mobile

Perfect place to stay. Beautiful views from balcony. My kids enjoyed there so much. we stayed at copthorne for 2 nights but weather wasn't good. Breakfast was delicious. Got some nice photos from room.

Thank Naturebeautylove
Response from Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of IslandsResponded October 5, 2016

Good Evening. Thank you for providing feedback about your stay with us. I am pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager.

Reviewed September 16, 2016 via mobile

Came with our kids for our anniversary. We also came last year. Both times have had a comfortable stay. Beds clean and comfy. Rooms have a few spiders but we are next to a bush so expected. Staff more than helpful. Have to eat dinner...More

Thank Shanelle K
Response from Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of IslandsResponded October 5, 2016

Good Evening. Thank you for providing feedback about your stay with us. I am pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager.

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Beachfront
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$79 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$79 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (331)
Room & Suite (119)
Pool & Beach (51)
Dining (16)
Family and Play Areas (1)
Questions & Answers
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Kelly L
January 11, 2018|
AnswerShow all 4 answers
Response from Shannon C | Reviewed this property |
Yes definitely swimming & other water sports. Such a lovely location
1
Vote
Mickeysbabe
December 17, 2016|
Answer
Response from 464JudyLea464 | Reviewed this property |
Best to ask the hotel direct? So far as we can recall the meals were good with plenty of meat on offer but we didn't stay over the weekend. During the week there can be major bookings with conferences when they put a buffet... More
0
Votes
Mickeysbabe
December 17, 2016|
AnswerShow all 3 answers
Response from bobbyjosing | Reviewed this property |
No idea, they only list the restaurant as open for breakfast and dinner but who knows, email them and ask?
0
Votes
Room Tips
"rooms starting with 700 series are pool side facing"
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"Ask for a room overlooking the Bay."
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"Get a water view room - cooler than the back rooms"
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"Get an east-facing room if the weather is good as otherwise you'll be stifling because of the heat and no..."
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