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    Renaissance Portsmouth-Norfolk Waterfront Hotel

    425 Water St, Portsmouth, VA 23704-3801
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    2017-08-06 2017-08-07
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    US$152
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    Traveller (264)
    Room & Suite (106)
    Pool & Beach (6)
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    Overview
    • Excellent44%
    • Very good32%
    • Average13%
    • Poor6%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.5 Star Hotel
    All hotel details
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    Hotel packages
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    The Founders Inn and Spa
    1,136 reviews
    #13 of 109 hotels in Virginia Beach
     
    Courtyard Norfolk Downtown
    363 reviews
    #14 of 37 hotels in Norfolk
     
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    164 reviews
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    343 reviews
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (641)
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    1 - 5 of 633 reviews

    Reviewed 6 days ago

    Air conditioner stopped working days before my visit. It was repaired however, rooms were hot and hallways were hotter. Staff was wonderful. Often went above and beyond in customer service. Hotel was,short staffed and they were overworked, but they kept smilingMore

    Thank Shelia S
    Management response:Responded 4 days ago

    Dear Gianluca B, Thank you for sharing your experience at the Renaissance Portsmouth-Norfolk Waterfront Hotel through the Guest Satisfaction Survey. I appreciate your feedback and I am delighted to hear that you enjoyed your stay, thank you for the staff recognition and appreciation of how...More

    Reviewed 1 week ago via mobile

    My friend and I happened to land at this hotel by chance. Our original hotel overbooked (we will write a review on that one as well), so as an alternate we ended up here. We drove into VA, so we did not get in until...More

    2  Thank reenagupta104
    Management response:Responded 1 week ago

    Dear reenagupta104, Thank you for sharing your experience at the Renaissance Portsmouth-Norfolk Waterfront Hotel through trip advisor. I appreciate your feedback and my apologies for any inconvenience we may have caused you. Please feel free to contact me directly and I would be delighted to...More

    Reviewed 1 week ago via mobile

    Warning, hotel air conditioning is out. Rooms are 95 degrees. No one is working to fix. I walked property. Front desk lies about it. They have no idea if it will ever be fixed. May be going bankrupt. Had to leave. Was booked for 3...More

    1  Thank gonefishing85
    Management response:Responded 1 week ago

    Dear gonefishing85, Thank you for sharing your experience at the Renaissance Portsmouth-Norfolk Waterfront Hotel through the Guest Satisfaction Survey. I appreciate your feedback and my apologies for any inconvenience you may have felt during your stay. As you mentioned on your comments, we lost the...More

    Reviewed 1 week ago via mobile

    10-12 July 2017. Air conditioning in the building is out for the second day in a row. Management is not visible or letting anyone know updates to the situation. Front desk personnel have lied to me twice saying it was fixed. But at least the...More

    1  Thank Redleg6
    Management response:Responded 1 week ago

    Dear Guest, Thank you for sharing your experience at the Renaissance Portsmouth-Norfolk Waterfront Hotel through the Guest Satisfaction Survey. I appreciate your feedback and my apologies for any inconvenience you may have felt during your stay. As you are aware, we lost the air conditioning...More

    Reviewed 2 weeks ago

    Service here was excellent!! I am one that prefers not to be fussed over, so found it annoying at times. Rooms were very clean, and very nicely appointed. The beds were comfortable and bedding was just ok. The view was awesome, our room looked down...More

    Thank X5985RGdianes
    Management response:Responded 1 week ago

    Dear X5985RGdianes, Thank you for sharing your experience at the Renaissance Portsmouth-Norfolk Waterfront Hotel through the Guest Satisfaction Survey. I appreciate your feedback and I am delighted to hear that you enjoyed your stay and liked the views the hotel rooms provide. With a spirit...More

    The Founders Inn and Spa
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    Courtyard Norfolk Downtown
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    Comfort Inn & Suites
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    Best Western Center Inn
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Laundry Service
    • Concierge
    • Self-Serve Laundry
    • Things to do
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$132 - US$253 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 249
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Booking.com, Marriott, Travelocity, TripOnline SA, Hotwire, Cancelon and HotelQuickly so you can book your Renaissance Portsmouth-Norfolk Waterfront Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Portsmouth
    • Also Known As
    • Renaissance Portsmouth Hotel And Waterfront Conference Center ,
    • Renaissance Portsmouth Hotel & Waterfront Portsmouth
    Add Photo Photos
    Traveller (264)
    Room & Suite (106)
    Pool & Beach (6)
    Dining (5)
    Hotel & Grounds (149)
    Bathroom (25)
    Business Centre & Event Rooms (10)
    Nearby
    Sponsored by:
    Courtyard Norfolk Downtown
    363 reviews
    1.30 km away
     
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    11.44 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    metalhead
    22 June 2017|
    AnswerShow all 6 answers
    Response from marianne426 | Reviewed this property |
    I would say yes, it is safe, we walked at night and never felt threatened.
    1
    Vote
    shirlislavenmason
    14 January 2017|
    AnswerShow all 6 answers
    Response from LandofHopesandDreams | Reviewed this property |
    Sorry, I'm not sure. Best if you call the hotel. Good luck with the surgery!
    0
    Votes
    Carl B
    31 August 2016|
    AnswerShow all 7 answers
    Response from Ravena72 | Reviewed this property |
    No - but you can request one. I would definitely get a waterfront view.
    0
    Votes
    Room Tips
    "ask for a water view"
    Read review
    "High floors give great views"
    Read review
    "We stayed on the 14th floor with a great view of the harbor and the Norfolk waterfront (across from..."
    Read review
    "Ask for a corner waterfront view room"
    Read review
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