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Renaissance Portsmouth-Norfolk Waterfront Hotel

Expedia.comUS$118*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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619 Reviews from our TripAdvisor Community

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Showing 611: English reviews
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Allentown, Pennsylvania
Reviewed 2 days ago NEWvia mobile

Loved this place! Stayed here two nights to celebrate wedding anniversary and to visit Virginia Beach, which is about 20-25 min away. Hotel is luxurious and very very nice. Staff was very friendly, helpful and genuinely seemed like they really wanted us to enjoy our stay. Simone at front desk was extremely helpful and friendly, and the bartender was super...

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Helpful?
Thank marianne426
Rock Hill, South Carolina
Reviewed 1 week ago

Was at this hotel for work. Very clean and the staff was friendly. Rooms were clean and definitely would stay here again. The views were great, sits right on the river. You will not be disappointed if you choose to stay here.

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Helpful?
Thank TuckerJ1701
Management response:

Dear TuckerJ1701, Thank you so much for choosing the Renaissance Portsmouth, we realize that you have many lodging choices in the area. I appreciate the fantastic review and the staff recognition. Best, Toni Pinto General Manager

charlotte, United States
Reviewed 1 week ago

April 2017 stayed at this hotel.. I went there for a family event not really a vacation. This hotel has valet service is very good one person in particular seemed to be there night and day. I 'm still upset with myself for getting mad about the slow service he really worked hard so again I Apologize to him, wonderful...

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Helpful?
1Thank leonardopZ7418PR
Management response:

Dear leonardopZ7418PR; Thank you very much for choosing to stay at Renaissance Portsmouth while visiting the area, I realize you have many choices. Thank you for the very nice comments about our staff, amenities and skyline views, as for the water, it's completely out of our control. Looking forward to seeing you again when returning to the Portsmouth/Norfolk area.

San Antonio, Texas
Reviewed 3 weeks ago via mobile

The hotel is in a somewhat shady area, but safe enough. The lobby is long and impressive. Unfortunately, the room had an odor and a terrible mattress. The exceptional view made up for some of that. Nice exercise room. Overall, it's worth the money of views are very important to you. Otherwise the value for the money is just ok.

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Helpful?
Thank vodkaman3
Management response:

Dear Vodkaman3, Thank you for taking the time to review our beautiful hotel and the kind remarks regarding our views and the hotel lobby. I will review the room comments with the appropriate team members. As for the area, we feel very safe considering it is right down the street from City Hall and Portsmouth Police Department. Thank you! Toni...

Gaithersburg, Maryland
Reviewed 3 weeks ago

We were in the area for the Virginia Arts Festival's International Tattoo in Norfolk and decided to across the Elizabeth River in Portsmouth. Given the activity in Norfolk (the NATO Parade and Festival, Tattoo, among others), it proved to be an excellent choice. The Renaissance is located adjacent the ferry from Portsmouth to Norfolk which is only a 7 minute...

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Helpful?
1Thank rjaffe2017
Conway, South Carolina
Reviewed 3 weeks ago via mobile

I think this hotel was recently renovated. It looks great. The reception areas and the views over the water are wonderful. The rooms are spacious and the beds are comfortable. The staff is very accommodating and the bar is great. The only thing negative I can say is that there was only one elevator working and the hotel was full...

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Helpful?
1Thank ggcaiazzo
Management response:

Thank you very much for your wonderful review, I will share with the staff. As for the elevator issue, yes, we did have an elevator mechanical issue which was corrected as soon as we could get a mechanic here. Sincerely, Toni Pinto General Manager

Fort Washington, Maryland
Reviewed 3 weeks ago

Quietly tucked in the back by the river. Garage parking. Take the water taxi over to Norfolk for shopping & restaurants. We've stayed here a few times. Rooms are clean & comfy. We like Marriott properties.

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Helpful?
1Thank Judi R
Reviewed 3 weeks ago

I really enjoyed my stay here at this hotel. I was apart of a bridal party about 2 weekends ago and I must say the hotel coordinator TIffany really went above and beyond to make sure this day was absolutely perfect for my best friend. Yay Tiffany! :)

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Helpful?
Thank Natasha O
Management response:

Thank you so much for your wonderful comments. I will be sure to recognize Tiffany about her service. Sincerely, Toni

Jacksonville, Florida
Reviewed 3 weeks ago via mobile

This hotel is so huge and grand.. the hallways are so impressive! The room is very spacious and I like the chaise lounge by the window. I think all rooms have river views but mine definitely did! The bed is really comfortable and everything was fresh and clean. Like the large closet and the upgraded bath products. And full size...

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Helpful?
1Thank luxlisa
Management response:

Thank you so much for wonderful review. We are very proud of the views our rooms provide. I will recognize housekeeping for their efforts on keeping our rooms clean. Thank you! Toni

Suffolk, Virginia
Reviewed 4 weeks ago

Spent the night at the Marriott branded hotel and was very disappointed. The furniture in our room was totally outdated and in need of repair. The waterfront property is in the middle of major repairs to the waterfront boardwalk which are loud and distracting.

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Helpful?
1Thank tombob7
Management response:

Dear tombob7; Thank you for choosing the Renaissance Portsmouth-Norfolk Waterfront hotel during your visit to the Portsmouth area. I appreciate your feedback regarding the condition of the furniture and I apologize for the noise caused by repairs being done to the waterfront boardwalk. We too are very excited for when the repairs are completed so that all of our guests...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Blending traditional elegance and modern style, our waterside Norfolk, VA area hotel in the historic downtown district of Olde Towne Portsmouth provides calming comfort and soothing relaxation. The Renaissance Portsmouth hotel boasts a hip location overlooking the vibrant, revitalized waterfront and offers stunning views of the Elizabeth River. Set above the harbor, the Portsmouth Ballroom's unique outdoor terrace, part of the 24,000 square feet of Norfolk area hotel meeting space, provides a stunning reception area sure to draw rave reviews from your guests. This updated luxurious Norfolk, Virginia area hotel also features 23 meeting rooms including a 70-seat Amphitheater. Savor the atmosphere of this waterside hotel in Portsmouth at Foggy Point Bar & Grill, presenting a selection of fresh seafood. Visitors to the area can enjoy the unique experience of taking the nearby water taxi across to many of the Norfolk business and visitor destinations including the Norfolk Naval facilities. ... more   less 

Additional Information about Renaissance Portsmouth-Norfolk Waterfront Hotel

Address: 425 Water St, Portsmouth, VA 23704-3801
Region: United States > Virginia > Portsmouth
Price Range: $178 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Portsmouth-Norfolk Waterfront Hotel 3.5*
Number of rooms: 249
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Also Known As:
Renaissance Portsmouth Hotel And Waterfront Conference Center
Renaissance Portsmouth Hotel & Waterfront Portsmouth
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Portsmouth-Norfolk Waterfront Hotel staff and other travellers.
5 questions
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Cornwall, Canada
Weston, Missouri
8 months ago
over a year ago

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Questions? Get answers from Renaissance Portsmouth-Norfolk Waterfront Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“save your money on skyline view”
leonardopZ7418PR, 16 May 2017 | Read review
“Rooms facing Downtown Norfolk have a great view, but all rooms have a river view.”
rjaffe2017, 30 Apr 2017 | Read review
“Request waterview rooms. Wifi is free but slow. Faster wifi costs $10 per day as does parking.”
tombob7, 20 Apr 2017 | Read review
“They also have a beautiful outside area to view the river and Norfolk without leaving the hotel.”
SelinaS43, 11 Apr 2017 | Read review
“Stay elsewhere”
jamesdN9141YF, 28 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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