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Holiday Inn Express Claypool Hill

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Traveller (13)
Room & Suite (12)
Pool & Beach (5)
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Overview
  • Excellent29%
  • Very good36%
  • Average18%
  • Poor9%
  • Terrible8%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Family Rooms
Fitness centre
2 Star Hotel
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Additional information
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (71)
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All reviewsindoor pool and hot tubgreat place to staywould stay here againbagelshieinternetgymcleanliness
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21 - 25 of 71 reviews
Reviewed August 16, 2015

Excellent Place, Staff and Accommodations. Clean. Indoor pool and hot tub. good full breakfast. great pancakes. room was comfortable and wonderfully accessible. we stayed two nights with early check in and late check outMore

2  Thank gordsis
Response from GMLegacyMGMT, General Manager at Holiday Inn Express Claypool HillResponded September 5, 2015

What a fantastic comment you posted. We couldn’t have done a better job of advertising than your experience at our Claypool Hill, VA Holiday Inn Express & Suites. I am so happy to hear everything was great for you. Our staff prides themselves on providing...More

Reviewed July 28, 2015 via mobile

We had such good service from the house keepers to help us and have always had great visits until this last stay they put us in one room top floor in the back away from everything ,we asked to be moved so they put us...More

Thank Chester K
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Claypool HillResponded August 13, 2015

Dear Chester K, Thank you for taking the time to review our property. I certainly appreciate you taking the time to bring your concerns to our attention. Guest comfort and safety are of the utmost concern to us and our hotels are committed to making...More

Reviewed July 6, 2015 via mobile

We came from Shreveport and we checked in early and our room wasn't ready and the housekeeper I think her name was sharon or shannen but she stopped what she was doing and went right to the tomorrow and cleaned it and got it ready...More

1  Thank hometownla
Response from GMLegacyMGMT, General Manager at Holiday Inn Express Claypool HillResponded July 28, 2015

Thank you so much for your comments about your stay with us at our Claypool Hill, VA Holiday Inn Express & Suites and for your recommendation to others to stay with us. I apologize that you had to wait for your room but glad to...More

Reviewed May 29, 2015 via mobile

Stayed here fit the night after day surgery. I was ill from the anesthesia, my husbands back was aching from waiting around in hard wooden chairs& on concrete floors. The rooms were comfortable, the hot tub helped his back&it was a quiet room.

Thank Cindy A
Response from GMLegacyMGMT, General Manager at Holiday Inn Express Claypool HillResponded June 2, 2015

I am happy to hear that the hot tub was just what your husband needed to help his back after waiting on hard chairs. Glad we could help. Thank you so much for staying with us at our Claypool Hill, VA Holiday Inn Express,

Reviewed May 26, 2015

My family stayed at this hotel because of its proximity to Grundy. The lobby and breakfast area were nice, but the rooms needed updating, especially the bathrooms. Our room had an awful odor, Disappointed.More

Thank MaryAnn C
Response from GMLegacyMGMT, General Manager at Holiday Inn Express Claypool HillResponded June 2, 2015

Thank you for staying with us at our Claypool Hill, VA Holiday Inn Express & Suites and for the feedback. I apologize for the odor in the room. This will be addressed with our housekeeping staff. Our goal is providing our guests with clean, comfortable...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Breakfast Available
Dry Cleaning
Self-Serve Laundry
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Hot Tub
Tennis Court
Details
Price range
US$103 - US$142 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$103 - US$142 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (13)
Room & Suite (12)
Pool & Beach (5)
Dining (4)
Questions & Answers
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Mary S
November 25, 2017|
AnswerShow all 2 answers
Response from Ken A | Reviewed this property |
The pool area was open when we stayed there in September. I don't know the current status or the answer to your question regarding microwaves and fridges. I suggest you check with the property to get the most up to date info.
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Room Tips
"rooms in the back offer views of the mountains - often magically misty"
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"We were on the 3rd Floor, very nice!"
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"Save yourself and stay anywhere else!"
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"King room is a suite"
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