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Me and my husband have stayed here so many times... It's always been a good experience every time BUT since there has been a new Manager Ahmad, things have been excellent! We had a few hiccups that were swiftly taken care of by Oscar and...More
A very quick trip - just a one night stay, the room was really nice and modern, clean, comfy beds, GREAT air conditioning! Self parking easy and near by. Would definitely stay again when visiting friends in Reston!
Response from Vivian S, Front Desk Supervisor at The Westin Reston HeightsResponded May 4, 2018
We want to thank you for your recent stay at the Westin Reston Heights and for sharing your feedback with us. We’re glad to hear that you enjoyed your stay at the Westin Reston Heights and hope to see you again in the near future!
This hotel is very nice. It is low key and not too busy. They popped popcorn in the lobby, everyday of my visit, for their guest to enjoy. The indoor pool is also an added bennifet to your stay. There is a wine bar and...More
I didn't get a room with fridge although paid very high price comparing to other fellow guests.The green choice option is great but it's handled too complicated, simple card at the door -> don't clean, card not at the door -> clean, would be easier...More
Response from Julie W, Front Office Manager at The Westin Reston HeightsResponded 2 weeks ago
Thank you for your feedback. We see that we fell short of your expectations. For this, we sincerely apologize. At Westin, we strive to give each guest the best experience possible, and we are sorry this was not the case for your stay....More
We stayed at this Westin three nights over two different weeks. We stayed because they were pet friendly & it was in a relatively quiet area. We were visiting from out of state to see a surgeon due to my daughter being very ill &...More
Response from Julie W, Front Office Manager at The Westin Reston HeightsResponded 3 weeks ago
Thank you for your feedback. We want to apologize for the experience you had while staying with us. The last thing we would want is for someone to feel like they are not receiving proper service. We are making changes to have bellmen...More
Ideally located for business or leisure, The Westin Reston Heights is a blend of comfort and sophistication moments from Dulles International Airport and a short cab ride from our nation's ...Morecapital. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from shopgirlblonde | Reviewed this property |
The rooms have a mini bar fridge that is no longer carrying a mini bar assortment. It is functional for small items. It does not keep any frozen items. There are ice machines available. Each room we stayed in had a wet bar... More
The rooms have a mini bar fridge that is no longer carrying a mini bar assortment. It is functional for small items. It does not keep any frozen items. There are ice machines available. Each room we stayed in had a wet bar with a sink so one could chill items in the sink with ice. Hope that helps.