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Westin Reston Heights

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407 Reviews from our TripAdvisor Community

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Showing 397: English reviews
Knoxville, Tennessee
Reviewed 28 December 2014

My husband and I were in town for just one night, and we were so glad to have chosen this hotel for our short stay. We drove up, so the option to self park at no cost was wonderful. Check-in was quick and pleasant. After taking our bags to our room, we headed down to the on-sight restaurant, Vinifera, where...

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Helpful?
1Thank Stacey W
KieranS366, Front Office Manager at Westin Reston Heights, responded to this review

Dear Stacey W, We appreciate you taking to the time to share your experience at the Westin in Reston; we are delighted that you enjoyed your stay and that we made your experience spectacular with our many amenities, accommodations, and excellent service. It is a goal of ours to give a high level of service and create a memorable and...

Tustin, California
Reviewed 23 December 2014

We stay here every time we have an early flight out of Dulles. It is very comfortable and clean. The reception folks are very nice and professional. Parking can be a little hard to figure out as the signage isn't that great. if you're not careful you could be illegally parked in parking for a nearby office complex. If you...

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Helpful?
1Thank KeSuLu
KieranS366, Front Office Manager at Westin Reston Heights, responded to this review

Thank you KeSuLu, for giving us your feedback it is very important to us and we appreciate you sharing your thoughts and experience while at the Westin. We are delighted to hear that the comfort of everything from the staff to our restaurant Vinifera restaurant was outstanding. We are glad and honored that you think so highly of us. I...

Annapolis, Maryland
Reviewed 2 December 2014

At first Arrival the lobby was nicely arranged and the staff was welcoming. They were very accommodating by offering to take my bags up to the room as I parked. I declined as I only had the one. Then I asked about an upgrade and that was explained well. I didn't upgrade because there was nothing that met my need...

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Helpful?
2Thank JazzNY1
KieranS366, Front Office Manager at Westin Reston Heights, responded to this review

Dear JazzNY1, I would like to thank you for providing us with the feedback about your recent stay at the Westin Reston Heights hotel. Please accept our sincerest apologies for the inconveniences that you experienced while staying with us. It is our goal to ensure the most comfortable, cleanest, and highest quality of service when staying at the Westin, and...

Washington
Reviewed 20 November 2014

I have recently stayed at the Westin Reston Heights for a meeting at the Reston business center and everything was excellent. Location was great since it was only 5 minute drive away from the Reston Town Center I building in the Business Center. The staff were friendly, and the room was quite new and very clean – and as far...

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Helpful?
2Thank Traveler C
KieranS366, Front Office Manager at Westin Reston Heights, responded to this review

Thank you Chang C, for giving us your feedback it is very important to us and we appreciate you sharing your thoughts and experience while at the Westin. We are delighted to hear that our staff was great, we are also glad that your stay was excellent and create a memorable stay. I will share this with the staff and...

Hayward, California
Reviewed 15 November 2014

While visiting Reston on business I had the pleasure of staying at the Reston Westin. It's easy to get to from the airport, close to Reston Town Center (restaurants, shops, CVS, movie theatre, etc) and other conveniences. The room was well appointed and comfortable. Just what you'd expect. There was a broken light fixture on one of the night stands...

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Helpful?
Thank Leigh Ann D
KieranS366, Front Office Manager at Westin Reston Heights, responded to this review

Thank you Leigh Ann D for giving us your feedback it is very important to us and we appreciate you sharing your thoughts and experience while at the Westin. We are delighted to hear that your stay exceeded your service expectations, we are also glad that you were able to enjoy the local area as well. I do apologize that...

Keller, Texas
Reviewed 9 November 2014

Travel to Reston, VA fairly often but usually don't stay at the Westin because its room rates are usually higher than the Sheraton next door. Both propoerties managed by same group. The Westin staff was very welcoming and my check-in was quick. Some really great elevators in hotel which is so welcomed. Get tired of hotel elevators that aren't maintained...

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Helpful?
Thank Bob S
KieranS366, Front Office Manager at Westin Reston Heights, responded to this review

Thank you Bob S, Thank you for giving us your feedback we appreciate you sharing your thoughts and experience while at the Westin. We are delighted to hear that you tried the Westin Reston for the first time and able to relish in our many hotel amenities and we exceeded your expectations. I hope your experience here has empowered you...

White Plains, New York
Reviewed 6 November 2014

We have a new grandson in Reston, VA and visit quite often. The hotel staff is amazingly accommodating (even with our small dog), courteous, and willing to go the extra mile whenever necessary. Last trip we left an expensive laptop in the room and the staff stored it securely until our son was able to pick it up. I enjoy...

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Helpful?
Thank where_next_10605
KieranS366, Front Office Manager at Westin Reston Heights, responded to this review

Dear where_next_10605, Thank you for choosing to stay with us at the Westin Reston Heights! I am delighted to hear that our staff treated you and your family well and that you enjoyed the use of the New Balance running map and trail guide. We appreciate your feedback regarding the rooms and consider it a gem, I hope that you...

Burlington, Vermont
Reviewed 3 November 2014

Checked in late with no reservation and the staff could not have been kinder. My luggage was stuck in the bowels of Dulles and was given a kit of toiletries. Thanks Hotel! Room was clean and fresh, good food was brought to my room. I didn't have time to enjoy all the ammenities, but will be happy to use this...

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Helpful?
1Thank VermontTraveler21
KieranS366, Front Office Manager at Westin Reston Heights, responded to this review

Thank you Vermont Traveler 21, for giving us your feedback it is very important to us and we appreciate you taking the time to share. We are delighted to hear that your stay and the staff was excellent and accommodating even under such stressful circumstances. I will share this with the entire staff and we look forward to having you’re...

Boston, Massachusetts
Reviewed 3 November 2014

Went to Reston for a training class and this hotel was recommended by the vendor. Overall, hotel was clean and modern, front desk staff was extremely helpful and the shuttle service to the vendor site, Metro and Reston Town Center was very good. My only complaint was with the restaurant, Vinifera, the food was good, but the breakfast was expensive....

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Helpful?
Thank Denis T
KieranS366, Front Office Manager at Westin Reston Heights, responded to this review

Dear Denis T, Thank you for giving us your feedback it is very important to us and we appreciate you sharing your thoughts and experience while at the Westin. We are delighted to hear that that overall your stay was nice and the front desk staff were able give the help needed and accommodating. We are also glad that the...

Victoria, BC
Reviewed 2 November 2014

We checked in late and were greeted by very helpful front desk staff. The excellent service was limited to the front desk though... room service staff were not friendly and could not seem to get even very simple orders correct. When part of our order was forgotten it took 40 minutes for the remainder of the order to arrive -...

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Helpful?
Thank DrJBjornson
KieranS366, Front Office Manager at Westin Reston Heights, responded to this review

Dear DrJBjornson, Thank you for giving us your feedback we appreciate you sharing your thoughts and experience while at the Westin. We are delighted to hear that the comfort, cleanliness of your room, and staff exceeded your expectations. We do apologize that you experienced the level of service from our Room Service staff; your feedback will allow us to improve...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Ideally located for business or leisure, The Westin Reston Heights is a blend of comfort and sophistication moments from Dulles International Airport and a short cab ride from our nation's capital. ... more   less 

Additional Information about Westin Reston Heights

Address: 11750 Sunrise Valley Dr, (Opening May 20, 2008), Reston, VA 20191-1404
Region: United States > Virginia > Fairfax County > Reston
Price Range: $155 - $385 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Reston Heights 4*
Number of rooms: 191
Reservation Options:
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Also Known As:
Westin Reston Heights Hotel Reston
Reston Westin
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Questions & Answers

Here's what travellers have asked, with answers from Westin Reston Heights staff and other travellers.
8 questions
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Questions? Get answers from Westin Reston Heights staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a high floor with a view of the courtyard.”
 of 5 bubbles JamesBattistaG, 6 Nov 2016 | Read review
“Stayed on the second floor - very quiet”
  • Daisy enjoying the bed
 of 5 bubbles Shellyduchsk8s, 2 Oct 2016 | Read review
“Ask for a room with a balcony on higher floor – junior suites are extremely comfortable.”
 of 5 bubbles usembassy, 23 Jul 2016 | Read review
“Rooms facing the hotel entrance are good”
 of 5 bubbles diptir2015, 15 Jul 2016 | Read review
“Book a suite”
 of 5 bubbles MsTia79, 22 Jun 2016 | Read review
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