We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I reserved a room at this hotel under the "non refundable" rate. Soon after reserving, I had an emergency and needed to cancel.
Nasir gave me a 1 time exception and refunded my payment!
Thank you so much, Nasir! You really helped me in a...More
Everyone I met or spoke with was warm, polished, and thoughtfully accommodating. (I'd just joined their loyalty program, but not everyone I met would have known that.) When I called to ask about late checkout, the receptionist at once gave me until 2 pm.
1 Thank feral_goldfish
Response from Sean H, Front Office Manager at Sheraton Reston HotelResponded February 27, 2018
We are delighted to learn that you enjoyed your stay here at the Sheraton Reston. Thank you for your compliments regarding the room set up as we realize how important it is for our guests to be very comfortable in the guest room....More
The room was really nice and clean, .as expected from a big name like Sheraton. The beds and pillows are very comfy, best sleep. They have everything that you would need in a hotel. The decorwwd rally nice too very elegant and relaxing
Stayed at this place back in March, from March 23 - March 26 with my father and exactly 1 week after that when my mother visited as I was beginning a 2 month job training in Reston.
During my first visit to Reston with my...More
When I walked in, my first thought was that I should have stayed at the Westin up the street. The building is super dated, only one elevator was working and the working one was slow. SLOW!!
The room was ill-designed and the bathroom was small....More
Response from Teresa L | Property representative |
The Sheraton Reston offers a dry cleaning service that we send out daily. If dropped off at the front desk by 9am, you will receive your dry cleaning back the same day between 5-6pm, except Saturday and Sundays.