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Sheraton Reston Hotel

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Traveller (142)
Room & Suite (56)
Dining (11)
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Overview
  • Excellent27%
  • Very good37%
  • Average22%
  • Poor9%
  • Terrible5%
Travellers talk about
“the club lounge”(24 reviews)
“dulles airport”(40 reviews)
“business trip”(27 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton Reston Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Reston Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
Jun. 3Jun. 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (559)
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535 results
Traveller rating
151
188
116
52
28
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LanguageEnglish
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151
188
116
52
28
Show reviews that mention
All reviewsthe club loungedulles airportbusiness tripspg memberbreakfast buffetstarbucks coffeefront desk staffhotel roomfree shuttlemetro stationbed was very comfortablewashington dcbagelsfitness centersyrahconferencebusinesses
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1 - 5 of 535 reviews
Reviewed 5 days ago via mobile

Overall this hotel feels a bit tired. Like the management is trying to save costs while not cutting back on services so it has everything but nothing quite seems good enough. For example the main restaurant is only open until lunch and the club lounge...More

Thank JayFromWellington
Response from Sean H, Front Office Manager at Sheraton Reston HotelResponded yesterday

Dear JayFromWellington, Thank you for your feedback and for staying with us here at the Sheraton Reston Hotel. As the most historic hotel in Reston we are well aware we are in need of a renovation which we do have scheduled already for the near...More

Hotel's Favourite
Reviewed February 25, 2018

Everyone I met or spoke with was warm, polished, and thoughtfully accommodating. (I'd just joined their loyalty program, but not everyone I met would have known that.) When I called to ask about late checkout, the receptionist at once gave me until 2 pm. The...More

Thank feral_goldfish
Response from Sean H, Front Office Manager at Sheraton Reston HotelResponded February 27, 2018

Dear feral_goldfish, We are delighted to learn that you enjoyed your stay here at the Sheraton Reston. Thank you for your compliments regarding the room set up as we realize how important it is for our guests to be very comfortable in the guest room....More

Reviewed 1 week ago

While the rooms were clean and the staff courteous, the hotel is quite old and is in desperate need of an overhaul. The hallways and carpeting are aging and not particularly clean, and the rooms are outdated and rather uninspiring. In addition, the hotel's layout...More

Thank MikeTalonNYC
Response from Marielle H, Director of Housekeeping at Sheraton Reston HotelResponded 1 week ago

Dear MikeTalonNYC, Thank you for taking the time to share your recent experience at Sheraton Reston. We use feedback such as yours to continuously make changes to our brand to improve our guest experience. I certainly empathize regarding the points you mentioned. We greatly appreciate...More

Reviewed 2 weeks ago

I had a two night stay here and when I checked in I thought the hotel looked amazing - that is until I went past the Reception area to find my room. The hotel boasts an outdoor pool with sun loungers and umbrellas so after...More

Thank bromsgrove2
Response from Sean H, Front Office Manager at Sheraton Reston HotelResponded 2 weeks ago

Dear bromsgrove2, Thank you for staying with us on your recent trip to Reston, Virginia. Our outdoor seasonal pool is in the process of being opened by Memorial Day Weekend, Saturday May 26. We are disappointed to learn of the condition of your room, while...More

Reviewed 3 weeks ago

Mainly this hotel is for business people in the DC area for meetings, conferences, etc. This hotel is jammed in the center of other large buildings and can easily be overlooked. Little space is between all these buildings, so sound reverberates throughout the hotel, as...More

Thank Jean H
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free Parking
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$92 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$92 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (142)
Room & Suite (56)
Dining (11)
Pool & Beach (9)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Nicholas T
March 12, 2018|
AnswerShow all 3 answers
Response from laksirik2015 | Reviewed this property |
yes not far away, just get a taxi
1
Vote
Cowboy1953
August 16, 2017|
AnswerShow all 5 answers
Response from Sean H | Property representative |
Absolutely, we would be delighted to host your family. Simply request it at check-in or even ahead of time.
0
Votes
Webby1640
March 3, 2017|
AnswerShow all 4 answers
Response from Teresa L | Property representative |
The Sheraton Reston offers a dry cleaning service that we send out daily. If dropped off at the front desk by 9am, you will receive your dry cleaning back the same day between 5-6pm, except Saturday and Sundays.
1
Vote
Room Tips
"stay away from rooms by the elevators - too many overly noisy kids around"
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"Stay on floor two"
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"6th floor is club lounge, choose the south elevator"
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"higher rooms the better the view"
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