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May 6 May 7
1 room, 2 adults, 0 children12
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Priceline
US$199
Booking.com
US$199
Travelocity
US$199
Orbitz.com
US$199
Expedia.com
US$199
Hotwire.com
US$199
Hotelpower.com
US$201
TripAdvisor
US$199
Hotels.com
HotelQuickly
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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Upon checking in I asked that our room be feather free due to an allergy. They contacted housekeeping and told them, and we went on our way. We got to our room, and decided we needed a pack and play for one of the kids,...More
Thank Mark S
Response from michaelestrin, Manager at Hyatt Regency RestonResponded 1 August 2017
Dear Mark S,
Thank you for your review and feedback. We are sorry for the inconvenience of your pillows not being feather free and how long it took for the pack and play to be delivered to your room. I will share your review to...More
We booked our suite months in advance and found out at check in it was not the normal suite we loved so much. The couch was broken. There was food on the floor. It just seemed old and over used. The room smelled like carpet...More
Review collected in partnership with Hyatt Hotels
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank F2013FJjohnb
Response from michaelestrin, Manager at Hyatt Regency RestonResponded 1 August 2017
Dear F2013FJjohnb,
Thank you for your review. We are sorry about your negative experience. I will pass your review to my team to ensure this does not happen again.
Sincerely,
Michael Estrin
I have stayed here a lot but find that they have become less accommodating over time. After all my trips they still do not recognise my frequent stays. They offered me access PT the Lounge, which when I accepted they told me was $30! When...More
Thank Glenn K
Response from michaelestrin, Manager at Hyatt Regency RestonResponded 1 August 2017
Dear Glenn K,
Thank you for your review and feedback. We apologize for the inconvenience of the Regency Lounge being closed on the weekends. I will share your review with my team. We hope to see you again soon.
Sincerely,
Michael Estrin
We stayed at the Hyatt Regency for 1 night while we explored the area. The staff was amazing, the room was nice and clean, and it is conveniently located to all of the action. Great overall experience. I highly recommend booking a stay to walk...More
Thank mpdbill
Response from michaelestrin, Manager at Hyatt Regency RestonResponded 1 August 2017
Dear Mpdbill,
Thank you for your review and feedback. We are happy that you had the opportunity to enjoy the Reston Town Center during your stay with us. We hope to see you again soon.
Sincerely,
Michael Estrin
We stayed at the Hyatt Regency in Reston due to the location, cost and all of the local residents and attractions. The purpose of our stay was family and we visited the National African American Smithsonian museum in DC which was a very easy drive...More
Thank Joynoelle23
Response from michaelestrin, Manager at Hyatt Regency RestonResponded 1 August 2017
Dear Joynoelle23,
Thank you for your review and feedback! We are happy that you were pleased with our property and location of the hotel. We are in a great location with being in the town center and close to many attractions. I will pass your...More
I have used the shuttle without anyone questioning whether or not I have a car parked at the hotel. As long as you can work with the once an hour schedule it should not be a problem. I have never had to pay a fee for the... More
I have used the shuttle without anyone questioning whether or not I have a car parked at the hotel. As long as you can work with the once an hour schedule it should not be a problem. I have never had to pay a fee for the in room safe.
Response from HRRmarketingmanager | Property representative |
Good Morning OHBallroomdancer.
We do not have a babysitter on site. There is a company called Nannytainment in the area that provides childcare during events.
They might be able to assist you with the request... More
Good Morning OHBallroomdancer.
We do not have a babysitter on site. There is a company called Nannytainment in the area that provides childcare during events.
They might be able to assist you with the request.
Thanks,
Sara
Sara Schu
Marketing Manager