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Hyatt Regency Reston

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Traveller (191)
Room & Suite (101)
Dining (20)
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Overview
  • Excellent54%
  • Very good31%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“panera bread”(76 reviews)
“town centre”(26 reviews)
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,576)
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Traveller rating
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472
142
63
36
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63
36
Show reviews that mention
All reviewspanera breadrestaurants and shopstown centrewithin walking distancemovie theaterbusiness tripnice hotelparking garageroom servicebusiness hotelhotel lobbydulles airportfitness centerenjoyed my staywashington dcindoor poolmetro station
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211 - 215 of 1,532 reviews
Reviewed 30 July 2017

Upon checking in I asked that our room be feather free due to an allergy. They contacted housekeeping and told them, and we went on our way. We got to our room, and decided we needed a pack and play for one of the kids,...More

Thank Mark S
Response from michaelestrin, Manager at Hyatt Regency RestonResponded 1 August 2017

Dear Mark S, Thank you for your review and feedback. We are sorry for the inconvenience of your pillows not being feather free and how long it took for the pack and play to be delivered to your room. I will share your review to...More

Reviewed 30 July 2017

We booked our suite months in advance and found out at check in it was not the normal suite we loved so much. The couch was broken. There was food on the floor. It just seemed old and over used. The room smelled like carpet...More

Review collected in partnership with Hyatt Hotels
Thank F2013FJjohnb
Response from michaelestrin, Manager at Hyatt Regency RestonResponded 1 August 2017

Dear F2013FJjohnb, Thank you for your review. We are sorry about your negative experience. I will pass your review to my team to ensure this does not happen again. Sincerely, Michael Estrin

Reviewed 28 July 2017 via mobile

I have stayed here a lot but find that they have become less accommodating over time. After all my trips they still do not recognise my frequent stays. They offered me access PT the Lounge, which when I accepted they told me was $30! When...More

Thank Glenn K
Response from michaelestrin, Manager at Hyatt Regency RestonResponded 1 August 2017

Dear Glenn K, Thank you for your review and feedback. We apologize for the inconvenience of the Regency Lounge being closed on the weekends. I will share your review with my team. We hope to see you again soon. Sincerely, Michael Estrin

Reviewed 27 July 2017

We stayed at the Hyatt Regency for 1 night while we explored the area. The staff was amazing, the room was nice and clean, and it is conveniently located to all of the action. Great overall experience. I highly recommend booking a stay to walk...More

Thank mpdbill
Response from michaelestrin, Manager at Hyatt Regency RestonResponded 1 August 2017

Dear Mpdbill, Thank you for your review and feedback. We are happy that you had the opportunity to enjoy the Reston Town Center during your stay with us. We hope to see you again soon. Sincerely, Michael Estrin

Reviewed 26 July 2017 via mobile

We stayed at the Hyatt Regency in Reston due to the location, cost and all of the local residents and attractions. The purpose of our stay was family and we visited the National African American Smithsonian museum in DC which was a very easy drive...More

Thank Joynoelle23
Response from michaelestrin, Manager at Hyatt Regency RestonResponded 1 August 2017

Dear Joynoelle23, Thank you for your review and feedback! We are happy that you were pleased with our property and location of the hotel. We are in a great location with being in the town center and close to many attractions. I will pass your...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Free Internet
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$134 - US$463 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$134 - US$463 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (191)
Room & Suite (101)
Dining (20)
Pool & Beach (4)
Business Centre & Event Rooms (7)
Family and Play Areas (2)
Questions & Answers
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OHBallroomdancer
8 October 2017|
AnswerShow all 2 answers
Response from Tricia L |
The rooms only have refrigerators. I'm afraid I'm not sure on the coffee pot, it was either a keurig or one of the simple 'hot shots.'
1
Vote
OHBallroomdancer
30 July 2017|
AnswerShow all 3 answers
Response from JD B | Reviewed this property |
I have used the shuttle without anyone questioning whether or not I have a car parked at the hotel. As long as you can work with the once an hour schedule it should not be a problem. I have never had to pay a fee for the... More
1
Vote
OHBallroomdancer
8 June 2017|
Answer
Response from HRRmarketingmanager | Property representative |
Good Morning OHBallroomdancer. We do not have a babysitter on site. There is a company called Nannytainment in the area that provides childcare during events. They might be able to assist you with the request... More
0
Votes
Room Tips
"avoid rooms on the 4th floor 458 459 460 especially"
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"Go to Panera Bread for your Coffee."
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"Try the Panera Bread in the lobby."
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"Ask for a room on higher floors"
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