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This is more of a motel than a hotel . Trash cans below every stair and liter around the stairs and external Hallway. Full trash can inside my room from previous guest . If I hadn't prepaid through orbitz I would have left . Noisy...More
1 Thank Joseph C
Response from Manager_11525, General Manager at Extended Stay America - Washington, D.C. - RestonResponded 22 March 2016
Thank you for taking the time to write a review of your stay. Please accept our apologies that we failed to meet your expectations. In response to your feedback, I will be retraining our staff to make sure we are enforcing our quiet hours to...More
We stayed at this location for 1 week because it had been prepaid for about $850. Otherwise we would have checked out after just one night.
The dishware, coffeemaker, pots, glasses, etc. are not in the room. You have to ask them to give them...More
1 Thank Sofia K
Response from Manager_11525, General Manager at Extended Stay America - Washington, D.C. - RestonResponded 2 March 2016
I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear about the cleanliness issues you experienced. As this hotel’s manager, I can...More
Overall: My stay was fine after I made the room my own. I bought a bunch of cleaning supplies and cleaned the room myself. Be advised, this is not a luxury stay place. This is extended stay - basically an inexpensive room - no frills....More
Response from Manager_11525, General Manager at Extended Stay America - Washington, D.C. - RestonResponded 25 November 2015
Thank you so much for posting a review of our property. We appreciate you letting us know about the cleanliness issues you experienced. In response to your feedback, I will make sure our hotel and rooms meet our company’s high standards of cleanliness. We are...More
This was a great stay for a business trip. The location was perfect. I would recommend this hotel for families and business trips. The hotel is in need of some upkeep. Perhaps the staff needs to be recycled.More
Response from Manager_11525, General Manager at Extended Stay America - Washington, D.C. - RestonResponded 11 November 2015
Thank you so much for posting a review of our property. I'm so pleased to hear that you had wonderful stay and that you enjoyed our convenient location. Once more, thank you for posting your review. We look forward to having you visit with us...More
Need to house visiting daughter for five days nearby. Was quite reluctant to try this property, but the location was perfect for her work and the rates were good. Look, it isn't the Ritz, but it was clean, comfortable and the staff wasn't just good....More
Response from Manager_11525, General Manager at Extended Stay America - Washington, D.C. - RestonResponded 2 November 2015
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! I truly appreciate your comments regarding our friendly staff and reasonable...More
US$79 - US$122 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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