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Holiday Inn Roanoke - Tanglewood

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#12 of 40 Hotels in Roanoke
Certificate of Excellence
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Holiday Inn Roanoke - Tanglewood
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421 Reviews from our TripAdvisor Community

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Bristol, Virginia
Reviewed 1 week ago

This hotel is very clean and spacious. The breakfast was good and the staff very courteous. Could not have asked for a better place to stay while visiting family and attending a volleyball tournament. Would highly recommend.

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Helpful?
Thank anna57540
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Greetings anna57540! Thank you so much for your stellar review! We are pleased to hear that your stay with us was comfortable and met all of your expectations. We enjoyed having the volleyball families here with us and we look forward to seeing you again next year if not sooner this year. Thank you for your positive recommendation of our...

Greensboro, North Carolina
Reviewed 2 weeks ago

Amber Lynch checked me in and was very informative and helpful She assisted me with local health facilities and was a wealth of information. A valuable asset for her company I came in at a very busy time and the wait was mimimal

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1Thank peryco7
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Greetings Peryco7, Thank you so much for your wonderful review of our hotel and of our staff member Amber. We appreciate your kind words and recognition. Your review will be shared with her and all of our staff during our next employee meeting. We look forward to serving you the next time you find yourself in Roanoke. Sincerely, Jamie Misztalski...

Charlottesville, Virginia
Reviewed 2 weeks ago

Had a wonderful time at our weekend stay. We have gone to this hotel for a Convention for many years and always find the staff friendly and accommodating. The food prices indoors (to save gas by driving around) is decent. Room rates are decent. The rooms are clean, the mattresses thick and soft. I appreciated having the microwave and roomy...

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Helpful?
Thank Lorie S
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Greetings Lorie S! Thank you for your wonderful review of our hotel and services. We appreciate you taking you time to let us know how we did during your stay. We are passionate about making sure our guests are comfortable while staying with us and we are glad that you experienced our best efforts. We look forward to welcoming you...

Roanoke, Virginia
Reviewed 3 weeks ago via mobile

The hotel was clean and the rooms were clean. The staff was incredibly courteous. The price was fantastic. The food was great as well. I would stay again for other occasions. I will recommend this hotel to my friends.

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Helpful?
Thank grgegirl
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Greetings Grgegirl, Thank you so much for your generous review! We appreciate you taking the time to let us know all of the things that made your stay with us during Mysticon the best. Your kind words about our hotel and our staff will be shared during our next All Employee Meeting. We enjoy Mysticon about as much as the...

Williamsburg, Virginia
Reviewed 4 weeks ago

I recently booked this hotel for our high school sports team. Between the team rooms and the parent rooms, we booked thirteen rooms for two nights. I was very clear before booking that all of the rooms needed to be credited to our IHG Rewards account. Our team has to fundraise for travel expenses so earning free nights is a...

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Helpful?
Thank JakesMomVA
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Greetings JakesMomVa, Thank you for your honest review. We apologize for any inconvenience you experienced while trying to reconcile your points. Please note that our general manager is working on making this right for you. We appreciate your patience. In regards to the breakfast, we will be sure to let our Food and Beverage department know. We appreciate you taking...

Arroyo Grande, California
Reviewed 8 February 2017

This hotel does not meet the standards of a Holiday Inn. It is dirty and not well kept. When I got up, the shower had no water pressure even though it come out of the tub faucet. I could not shower and the room never held a temperature. I told the front desk about it and they said to come...

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Helpful?
2Thank puptravelw
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Greetings puptravelw, Thank you for your honest review. We apologize for the inconvenience you experienced during your stay. Our guest's comfort is very important to us and when any of our guests experience a problem we are dedicated to making it right. Unfortunately, you did not give us the opportunity to make it right for you, by refusing any help...

Virginia
Reviewed 12 January 2017

First let me say that this hotel's rating really is a 3.5. (Due to limited rating choices it will post as a 3.0) Overall the Holiday Inn at Tanglewood has been consistently good for years. We have often stayed here while visiting family in Roanoke and Salem. The service was great, the staff very accommodating. The room was fine, shower...

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Helpful?
Thank MartiniQueenie
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Greetings MartiniQueenie, Thank you for your thorough and generous review. We appreciate your feedback about our hotel and our staff. We are pleased to hear that you are a loyal guest and that our hotel is conveniently located near your family. We are always excited to have return guests and hope to see you again soon. In regards to our...

HIGHTSTOWN
Reviewed 23 December 2016 via mobile

Just passing through on a trip with the wife and our dog. This hotel takes pets for a small fee of $35. The 3rd floor is the "pet floor" which has a slight pet order but by no means overwhelming. Inside the room was very clean and has virtually no odor. I was impressed with the facilities.

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Helpful?
Thank Thayne I
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Greetings Thayne I, Thank you for your generous review! We truly appreciate you taking the time to review our hotel and recognize our pet friendliness. During the holidays we have a surplus of pet travelers and we love each and every one. You can count on our rooms to be deep cleaned each and every time our pet guests depart....

Dallas, Texas
Reviewed 20 December 2016

Wow! Absolutely blown away by this place. What makes this place so great is the people who work there. Top it off with cleanliness, modern conveniences and the hotel must be recently built or remodeled. This is one of those things in life that surprises you when you least expect it. The night before staying here I was at Fairfield...

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Helpful?
Thank S a
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Greetings S a, Thank you ever so much for your outstanding review of our establishment. We appreciate you taking the time to recognize our staff and our customer service throughout the hotel. We are dedicated and passionate about our guests and hope that our service made the difference in your stay. Rest assured that your kind words will be shared...

Camp Hill, United States
Reviewed 20 December 2016

This is an OK place for an overnight stay. The front desk and housekeeping staff are friendly and helpful. The room is tired and the furniture and bathroom could be remodeled, however, everything was clean. Decent for a one or two night stay, but it might be a better value to stay in a Holiday Inn Express where at least...

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Helpful?
Thank Frederick R
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Greetings Frederick R, Thank you for your honest review. We appreciate you taking the time to review our hotel and let us know what outlets we can improve on. Please know that we are finalizing our plans to renovate the lobby and hotel. This includes new wallpaper, new carpet, fresh paint and brand new beds. We are excited for the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
Elephant Walk Restaurant and Lounge
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Nestled in the Blue Ridge Mountains, The Holiday Inn Hotel Tanglewood-Roanoke, has the best scenic views in the Roanoke Valley. Ideally located in beautiful Southwest Roanoke, we are just 2 miles from the Blue Ridge Parkway, and conveniently located adjacent to Rte 220 and I-581, the Roanoke Civic Center, Virginia Tech, Roanoke College, Hollins University, VA Western Community College, Smith Mountain Lake, Salem Civic Center, Historic Downtown Roanoke, Carilion Hospital, Lewis Gale Hospital, and Mill Mountain. Our hotel is the perfect location for your next business meeting or convention. Complimentary business center. Relax in the lobby by the fireplace or walk next door to Tanglewood Mall for a little shopping. Join us in the Elephant Walk Restaurant for "Comfort Foods Harvested Locally" serving Breakfast, Lunch and Dinner daily. The Elephant Walk Lounge is a great place enjoy our southern brand of hospitality and enjoy your favorite game on one of our 6 Big Screen TVs. Our beautifully renovated guestrooms were designed with the business traveler in mind. Each room has plush new linens, free WIFI, two dual-line speakerphones, extra outlets, new new carpeting and fresh new look on the walls and much more. King rooms include over sized desk with ergonomic desk chairs and sleeper sofas. All guest rooms have micro-fridges, great for family travelers. Pamper yourself in one of Jacuzzi Rooms/Suites. Priority Club Members enjoy special benefits at the Holiday Inn Tanglewood - Roanoke. Such as welcome bags & complimentary continental breakfast. ... more   less 

Additional Information about Holiday Inn Roanoke - Tanglewood

Address: 4468 Starkey Road Southwest, Roanoke, VA 24018-0611
Region: United States > Virginia > Roanoke
Price Range: $136 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Roanoke - Tanglewood 3*
Number of rooms: 196
Reservation Options:
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Also Known As:
Holiday Inn Roanoke - Tanglewood Hotel Roanoke
Holiday Inn Tanglewood
Roanoke Holiday Inn
Hotel Style:
#7 Business Hotel in Roanoke
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Roanoke - Tanglewood staff and other travellers.
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Questions? Get answers from Holiday Inn Roanoke - Tanglewood staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Before you look elsewhere to buy dinner, look at the Hotels restaurant. I had no idea they had one until I ordered Chinese food.”
 of 5 bubbles Sa969, 20 Dec 2016 | Read review
“Jacuzzi tub”
 of 5 bubbles Brian904, 11 Dec 2016 | Read review
“Staff is extremely nice.”
 of 5 bubbles F7955EKjackl, 9 Nov 2016 | Read review
“Rooms facing the front of the hotel offer great views.”
 of 5 bubbles Dwtilford, 22 Oct 2016 | Read review
“If you are walking challenged, ask for a room near the elevator.”
 of 5 bubbles pfb1952, 8 Oct 2016 | Read review
5 of 5