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Holiday Inn Roanoke - Tanglewood

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#12 of 40 Hotels in Roanoke
Certificate of Excellence
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Holiday Inn Roanoke - Tanglewood
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429 Reviews from our TripAdvisor Community

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Charlotte, North Carolina
Reviewed 3 April 2015

We stayed here for a convention at the end of February. The prices are very reasonable, room comfortable, and helpful staff. The restaurant's food is sub-par so I would recommend eating out, but the bar was pretty good.

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Helpful?
Thank caxthelm
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Caxthelm, Thanks for the review! I look forward to that convention every year, and glad that you came to enjoy it. Hope to see you next year! -Alisha Peppers Front Desk Manager Holiday Inn Tanglewood

Houston, Texas
Reviewed 27 March 2015 via mobile

Stayed in a moldy suite. Payed top dollar for a room that was dirty and moldy. Check out my pics of the sink on the wet bar. Nice job housekeeping, nice job. Customer service is excellent which saves the rating here a wee bit. Like the wee on the seat when we checked in. There are better hotels in Roanoke...

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Helpful?
4Thank UnitedMillionMiler
PatelR158, Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Dear UnitedMillionMiler, Thank you so much for your feedback. We are glad to hear that you loved our highly trained employees. I would like to apologies for the inconvenience you experienced during your stay with us. Please be assured that this is not normal here at Holiday Inn Tanglewood. The issue you brought to our attention is resolved with high...

Raleigh, NC
Reviewed 18 March 2015

Paid top dollar - breakfast not included - pool not indoors or heated - exercise room in hallway - plumbing wouldn't drain properly - access cards failed repeatedly - nice beds and bedding - parking on the property was insufficient.

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2Thank WuldTwaveluh
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

WuldTwaveluh, Thank you for your review of our property. It is greatly appreciated. For future reference, we do offer rates that include breakfast at our hot breakfast buffet. We do only have an outdoor pool, and it is only opened during the summer months. We do have an exercise room. It is not in the hallway, but in a room...

Lynchburg, Virginia
Reviewed 17 March 2015

I stayed for 3 nights for a conference. We were a loud, large and sometimes rambunctious crowd! The hotel staff were friendly, patient and incredibly accommodating. I loved staying there and I recommned this hotel highly!!

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Helpful?
Thank mona l
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

mona l, Thanks for taking the time to give us a review. We are always happy to have big events and/or crowds here. I am glad you had a great time. Hope to see you again soon.

Radford, Virginia
Reviewed 9 March 2015

Had a wonderful time for the first time coming to this Con...Blair was very knowledgeable and helpful when I asked her questions about local places to eat and shopping..Looking forward to more events here in the future.

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Helpful?
Thank HarleyQ73
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

HarlyQ73, I am glad to hear that you enjoyed Mysticon. Hope to see you next year. It gets better with age! And yes, Blair is a great asset to our company. -Alisha Peppers Front Desk Manager Holiday Inn Tanglewood

Wytheville, Virginia
Reviewed 8 March 2015

I have traveled to a LOT of hotels around the world in the past half century -- and most stays in the past 15 years have been in conjunction with attending science-fiction/fantasy and romance conventions, including travels to top-10 destination cities, and I must say that my hotel experience for 2015 MystiCon was the best I've ever had. The hotel...

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Helpful?
Thank gyanhumara
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Gyanhumara, I am so glad that you enjoyed your stay with us. Hosting a huge event such as Mysticon, has some pros and cons, just as with anything else. The good thing, though, is that the hotel only housed Mysticon attendees, for the most part. We know the company that it brings, and prepare for it. I am sorry that...

Melbourne, Fl
Reviewed 7 March 2015

We were in Roanoke for a funeral and stayed at this Holiday Inn. Hotel was extremely clean even with the snow, rain, ice. There was free coffee and water in the lobby every day. We booked through Priceline and even though we missed a night due to the funeral days being changed they refunded our money for the night. This...

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Helpful?
Thank serggo6
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Serggo6, Thank you so much for your kind words. We were glad to have you all, even though the circumstances were not that great. We are glad that you appreciated our efforts to lend a helping hand. Hope to see you again in the future for maybe a fun weekend! Alisha Peppers Front Desk Manager Holiday Inn Tanglewood

Reviewed 6 March 2015

I have had the pleasure in speaking with Blair for various questions. She was highly professional and informative, and went well above expectation for my needs and inquiries! Blair answered questions without delay. She spoke very highly of the recent convention they were hosting and was extremely knowledgeable. She explained benefits of possible participation and promoted attending. She was enthusiastic...

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Helpful?
Thank Jessica H
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Jessica H, Thank you for such kind words. Blair is definitely an asset to our property as a Director of Sales. As always, we honor our motto in "Whatever it Takes"! -Alisha Peppers Front Desk Manager Holiday Inn Tanglewood

Tappahannock, Virginia
Reviewed 3 March 2015

Last year I missed my chance to stay at this hotel during MystiCon. But this year the assistant manager, Rohan Patel, helped me out in booking a reservation for the hotel. While there I had a small glitch in the restaurant, which was expertly taken care of by Tammy Lee, Director of Catering, and her assistant Sara Munsey. The staff...

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Helpful?
Thank TravisISivart
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

TravisISivart, Thanks for the review! Both Tammy and Sara are a great asset to our property. Especially when it comes to big events such as Mysticon. Always love hosting you all! Hope to see you again next year! -Alisha Peppers Front Desk Manager Holiday Inn Tanglewood

Salem Va
Reviewed 3 March 2015

Mysticon is a Sci-Fi/Horror/Fantasy Convention held every year at this Holiday Inn. The staff is amazing at putting up with us running around in costumes and the all night parties. Thank you also for having plenty of water stations handy and well stocked!!

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Helpful?
Thank Debra M
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

DLMott, We love having you all. We do play a huge role in this event, and we wouldn't have it any other way! Can't wait until next year. It keeps getting better and better! -Alisha Peppers Front Desk Manager Holiday Inn Tanglewood

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
Elephant Walk Restaurant and Lounge
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Nestled in the Blue Ridge Mountains, The Holiday Inn Hotel Tanglewood-Roanoke, has the best scenic views in the Roanoke Valley. Ideally located in beautiful Southwest Roanoke, we are just 2 miles from the Blue Ridge Parkway, and conveniently located adjacent to Rte 220 and I-581, the Roanoke Civic Center, Virginia Tech, Roanoke College, Hollins University, VA Western Community College, Smith Mountain Lake, Salem Civic Center, Historic Downtown Roanoke, Carilion Hospital, Lewis Gale Hospital, and Mill Mountain. Our hotel is the perfect location for your next business meeting or convention. Complimentary business center. Relax in the lobby by the fireplace or walk next door to Tanglewood Mall for a little shopping. Join us in the Elephant Walk Restaurant for "Comfort Foods Harvested Locally" serving Breakfast, Lunch and Dinner daily. The Elephant Walk Lounge is a great place enjoy our southern brand of hospitality and enjoy your favorite game on one of our 6 Big Screen TVs. Our beautifully renovated guestrooms were designed with the business traveler in mind. Each room has plush new linens, free WIFI, two dual-line speakerphones, extra outlets, new new carpeting and fresh new look on the walls and much more. King rooms include over sized desk with ergonomic desk chairs and sleeper sofas. All guest rooms have micro-fridges, great for family travelers. Pamper yourself in one of Jacuzzi Rooms/Suites. Priority Club Members enjoy special benefits at the Holiday Inn Tanglewood - Roanoke. Such as welcome bags & complimentary continental breakfast. ... more   less 

Additional Information about Holiday Inn Roanoke - Tanglewood

Address: 4468 Starkey Road Southwest, Roanoke, VA 24018-0611
Region: United States > Virginia > Roanoke
Price Range: $132 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Roanoke - Tanglewood 3*
Number of rooms: 196
Reservation Options:
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Also Known As:
Holiday Inn Roanoke - Tanglewood Hotel Roanoke
Holiday Inn Tanglewood
Roanoke Holiday Inn
Hotel Style:
#7 Business Hotel in Roanoke
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Roanoke - Tanglewood staff and other travellers.
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Questions? Get answers from Holiday Inn Roanoke - Tanglewood staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The sleeping rooms are on the opposite side of the building from the conference rooms so there really isn't an issue with noise.”
sarahnegovetich, 14 Apr 2017 | Read review
“Ask for a room facing towards the front of the hotel and on upper levels. you will get a great view of the mountains.”
HBH2336, 3 Apr 2017 | Read review
“Before you look elsewhere to buy dinner, look at the Hotels restaurant. I had no idea they had one until I ordered Chinese food.”
Sa969, 20 Dec 2016 | Read review
“Jacuzzi tub”
Brian904, 11 Dec 2016 | Read review
“Staff is extremely nice.”
F7955EKjackl, 9 Nov 2016 | Read review
5 of 5