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Hyatt Place Roanoke

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Hyatt Place Roanoke
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471 Reviews from our TripAdvisor Community

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Showing 468: English reviews
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Richmond, United States
Reviewed 4 days ago NEW

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 273randyd
Lynne L, General Manager at Hyatt Place Roanoke, responded to this review

Bethesda, Maryland
Reviewed 5 days ago NEW

I stay here a couple times a year to help break up my drive from Appalachian Kentucky back to Washington, DC. The hotel is tiday, the staff is delightful, and the rooms are well-appointed for someone who usually needs to do some work while on travel. A number of chain restaurants are within a few blocks, and highway proximity gives...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank David P
Lynne L, General Manager at Hyatt Place Roanoke, responded to this review

We love that you found the staff delightful! Service is the only way that Select Service can stand out!

Charlotte, North Carolina
Reviewed 1 week ago

Not many decent places to stay in Roanoke but this looked ok. There's a Hampton across the street that we may try on a next visit but overall this was not a bad place and we would stay here again. The chocolate cake is something you should try, just put it in the microwave for 20 sec first.

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Helpful?
Thank Rodster117
Lynne L, General Manager at Hyatt Place Roanoke, responded to this review

I am glad that you found our hotel clean and comfortable. I assume that the smell you refer to is the Chinese Restaurant but am unsure

Newport News, Virginia
Reviewed 3 weeks ago

We will be going back! After a long days travel it was the perfect place to rest peaceful. The hotel staff was very nice and friendly and the hotel was very clean! We had our dogs with us and they had a great price for their stays.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank J1040FEjoea
Lynne L, General Manager at Hyatt Place Roanoke, responded to this review

We are delighted that you enjoyed your stay! We love our pet visitors and guests!

Reviewed 3 weeks ago via mobile

We stayed one night on a cross-country trip. It was easy enough to find the hotel which has very adequate free parking. It is located within walking distance of three chain restaurants and a short drive to other more local restaurants. Check in by the friendly attendants was rapid. The room was quiet spacious and clean. The layout for the...

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Helpful?
Thank Ertghj
Lynne L, General Manager at Hyatt Place Roanoke, responded to this review

Thank you for the kind review! We look forward to your return!

Harrisonburg, United States
Reviewed 3 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 80mitziw
Lynne L, General Manager at Hyatt Place Roanoke, responded to this review

Colville, United States
Reviewed 3 weeks ago

Proximity to airport and amenities is terrific. Staff is outstanding. Very friendly and inviting. Good knowledge of the local area. Best hotel breakfast you'll find. Great tasting food. Excellent variety of foods and beverages. Room cleanliness was acceptable. Room was very comfortable.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank J303YIwilliamw
Lynne L, General Manager at Hyatt Place Roanoke, responded to this review

Thank you so much for the kind review - especially the breakfast comments! It is such a hard thing to please our guests with breakfast!

Reviewed 4 weeks ago via mobile

I'm staying here for business, let me just start with the breakfast, it was a hot breakfast, not your usual donuts and cereal but instead we had a plethora of options to choose from, it was so delicious everything fresh. I also had to use the hotels computer to print out a lot of paperwork. The clerk at the front...

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Helpful?
Thank Rico O
Lynne L, General Manager at Hyatt Place Roanoke, responded to this review

Thank you so much for the great review! Your comments will be celebrated with the entire staff especially Pam.

Union Hall, Virginia
Reviewed 4 weeks ago

Awesome!! On 1/8/17 we were scheduled to fly out of Roanoke Airport, our home at SML received 10" of snow on the 7th. We decided to get closer to the airport, called around to places close to the airport and those that will provide us a shuttle over the icy roads. Hyatt Place was the ONLY hotel that agreed to...

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Helpful?
Thank pegevans51
Lynne L, General Manager at Hyatt Place Roanoke, responded to this review

Thank you so much for the review - I have shared your kind words with Clint and Erica. We look forward to assisting you again if you need to stay in Roanoke.

Wappingers Falls, New York
Reviewed 4 weeks ago

Overall Dingy and Dirty. Hot breakfast was cold! Booking agent never mentioned $75.00 non refundable pet fee. Arrived at 9:30 pm to be informed of this fee by hotel staff, needed to be Winston Salem in the am was forced to stay the night.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Danielle H
Lynne L, General Manager at Hyatt Place Roanoke, responded to this review

I am so sorry that the unexpected pet fee ruined your opinion of our hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Great location at Valley View Mall; 2 miles from the airport, 5 miles from downtown Roanoke & 25+ restaurants within a 1 mile. Complimentary shuttle service within a 5 mile radius; including the airport.All rooms are suite style with living & sleeping areas, sofas, 42" HGTV, Free high speed WiFi throughout the hotel. Large indoor heated pool & fitness center. Complimentary hot breakfast. ... more   less 

Additional Information about Hyatt Place Roanoke

Address: 5040 Valley View Blvd N, Roanoke, VA 24012 (Formerly AmeriSuites)
Region: United States > Virginia > Roanoke
Price Range: $160 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Roanoke 3*
Number of rooms: 126
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity and Hyatt Hotels Corporation so you can book your Hyatt Place Roanoke reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Roanoke Airport/Valley View Mall Hotel Roanoke
Hyatt Roanoke
Roanoke Hyatt
Hotel Style:
#6 Business Hotel in Roanoke
#9 Romantic Hotel in Roanoke
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Roanoke staff and other travellers.
5 questions
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Questions? Get answers from Hyatt Place Roanoke staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the top floor rooms”
 of 5 bubbles Rodster117, 16 Feb 2017 | Read review
“If you are older, stay on first floor.”
 of 5 bubbles rudy616, 5 Jan 2017 | Read review
“Avoid this hotel.”
  • Blanket Stained
 of 5 bubbles jenniferkM9739JT, 29 Nov 2016 | Read review
“Recommend to stay above ground floor level”
 of 5 bubbles brucebV436QC, 21 Nov 2016 | Read review
“make sure you bring your own towels”
 of 5 bubbles 57joev, 14 Nov 2016 | Read review
5 of 5