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Hyatt Place Roanoke

Booking.comUS$127*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hyatt Place Roanoke
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510 Reviews from our TripAdvisor Community

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Showing 507: English reviews
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Washington DC, District of Columbia
Reviewed yesterday NEW

This was a second stay for my husband and me. We stayed last July to visit grandsons at camp. Both occasions rooms was spacious, clean, and comfortable! Good location Staff was friendly. Liked the variety of food available for breakfast!

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Helpful?
Thank joycelewis2017
Lebanon, United States
Reviewed 6 days ago NEW

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Robin W
Knoxville, Tennessee
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank jody524
Lynne L, Manager at Hyatt Place Roanoke, responded to this review

Reviewed 1 week ago

The GM is beyond unethical and should not be in her position and it shows through her actions, i.e, not returning phone calls of customers. The training of the staff is substandard and it appears they are under staffed for all situations and I can certainly see why? Who would want to work in this environment? It has really gone...

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Helpful?
Thank Karla H
Lynne L, General Manager at Hyatt Place Roanoke, responded to this review

I am not surprised by your review. As discussed it is clearly posted that we are a 100% nonsmoking Hotel and we charge a fee of $200.00 if the policy is violated. A vast amount of energy is necessary to remove the smoke from a guest room, rendering it in-rentable for a period of days. Most hotels have similar policies.

Atlanta, Georgia
Reviewed 1 week ago via mobile

I just went to visit a dying family member and wanted a comfy, CLEAN room. We were placed next to the elevator so any time someone was in the elevator, we had a VERY loud humming noise that woke us up even with earplugs in. There were children running the gala screaming. Adults were yelling at children. Slamming doors. Hanging...

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1Thank Blair S
New York
Reviewed 1 week ago

Customer service almost non-existent. Rooms not very clean. Breakfast buffet food frozen and thawed out. Location is close to airport and Valley View Mall which had tons of fast food restaurants which was convenient.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Pamela O
Lynne L, Manager at Hyatt Place Roanoke, responded to this review

We are so sorry to hear that your stay with us was not exceptional ! Please contact me at the 540-366-4700 , I would love an opportunity to discuss your concerns .. Thank you , Alicia Augustine

Scituate, Massachusetts
Reviewed 2 weeks ago

I have stayed at this Hyatt place for years. Wife wanted to try the new Hampton inn across the street. Rooms at the Hampton are set up weird. We won't stay there again. The beds at the Hyatt place are very comfortable.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank John H
Union Hall, Virginia
Reviewed 3 weeks ago

Con's first since they are the most important. Pro's at the end...read on. Internet is very slow. Only 3 Mbps. That was rated in our room on the 6th floor and also in the lobby. And you can't pay for faster internet. They don't offer it. My daughters gaming systems wouldn't even connect, the internet was so slow. No outlet...

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Helpful?
Thank tndmac14
Lynne L, General Manager at Hyatt Place Roanoke, responded to this review

We are so sorry to hear that your stay with Hyatt was anything less than exceptional. We have taken your comments and addressed them with the staff! We hope that if you have another opportunity to visit Roanoke you will give the Hyatt Place Roanoke another chance! We look forward to hosting you and your daughter.

Washington
Reviewed 3 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Anthony G
Charlotte, United States
Reviewed 3 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank sharlatam
Lynne L, General Manager at Hyatt Place Roanoke, responded to this review

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Great location at Valley View Mall; 2 miles from the airport, 5 miles from downtown Roanoke & 25+ restaurants within a 1 mile. Complimentary shuttle service within a 5 mile radius; including the airport.All rooms are suite style with living & sleeping areas, sofas, 42" HGTV, Free high speed WiFi throughout the hotel. Large indoor heated pool & fitness center. Complimentary hot breakfast. ... more   less 

Additional Information about Hyatt Place Roanoke

Address: 5040 Valley View Blvd NW, Roanoke, VA 24012-2038 (Formerly AmeriSuites)
Region: United States > Virginia > Roanoke
Price Range: $159 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Roanoke 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hyatt Place Roanoke Airport/Valley View Mall Hotel Roanoke
Hyatt Roanoke
Roanoke Hyatt
Hotel Style:
#6 Business Hotel in Roanoke
#9 Romantic Hotel in Roanoke
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Roanoke staff and other travellers.
6 questions
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Questions? Get answers from Hyatt Place Roanoke staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“6th floor, even numbered rooms are best”
tndmac14, 6 May 2017 | Read review
“Choose the top floor rooms”
Rodster117, 16 Feb 2017 | Read review
“If you are older, stay on first floor.”
rudy616, 5 Jan 2017 | Read review
“Avoid this hotel.”
  • Blanket Stained
jenniferkM9739JT, 29 Nov 2016 | Read review
“Recommend to stay above ground floor level”
brucebV436QC, 21 Nov 2016 | Read review
5 of 5
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US$127* /night
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Prices are for 1 room, 2 adults
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