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Holiday Inn Express Roanoke-Civic Center

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Traveller (8)
Room & Suite (5)
Dining (3)
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Overview
  • Excellent57%
  • Very good31%
  • Average10%
  • Poor1%
  • Terrible1%
Travellers talk about
“room was clean”(37 reviews)
“hi express”(5 reviews)
“pancake machine”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Family Rooms
Fitness centre
2 Star Hotel
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Offers from Holiday Inn Express Roanoke-Civic Center
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (419)
There are newer reviews for Holiday Inn Express Roanoke-Civic Center
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Traveller rating
235
128
40
8
2
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235
128
40
8
2
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All reviewsroom was cleanhi expresspancake machinefront deskcivic centerclose to downtownblack dog salvagevery nice staythe breakfast areathe blue ridge parkwaystay there againstaff was very friendly and helpfulhot breakfastnice hotelconvenient locationoff the highwaygreat place to stay
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61 - 65 of 413 reviews
Reviewed 1 December 2017

Third time staying at this location, this year. Great customer service from check in to check out. Clean rooms and comfortable beds. It is located just a few miles off of I 81 before you get downtown, so there is almost no traffic coming off...More

Thank BillzSpots
Response from Crystul, Manager at Holiday Inn Express Roanoke-Civic CenterResponded 3 December 2017

Thank you so much for your recent review. I'm happy to hear that you enjoy coming back to stay with us when you are in Roanoke. We do hope you will be back soon to visit us again. We will see you next time. Sincerely,...More

Reviewed 1 December 2017

Location was clean and desk personnel was courteous. Room was clean but pretty basic. Large black 12” x 3” stain in carpet by entrance and stone countertop in bathroom was cracked. Paid $93 for last minute reservation so tolerable so far. Overnight got worse. A/C...More

Thank RNDACS
Response from Crystul, Manager at Holiday Inn Express Roanoke-Civic CenterResponded 2 December 2017

Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express ROANOKE-CIVIC CENTER. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as...More

Reviewed 30 November 2017

The hotel was well-kept, clean, and had plenty of amenities. Would definitely recommend! Breakfast was complimentary and had a large enough variety. I felt the entire facility had a clean updated feel to it. It was especially nice to walk in after a 12 hour...More

Review collected in partnership with this hotel
Thank Cindy T
Response from Crystul, Manager at Holiday Inn Express Roanoke-Civic CenterResponded 2 December 2017

Thank you so much for your recent review. I'm happy to hear you enjoyed your stay with us and do hope you will be back to enjoy more of our southern hospitality. Sincerely, Crystal H Assistant Manager

Reviewed 28 November 2017

We went to a concert at the Berglund Center and stayed at the Holiday Inn Express because it was a short distance away. It was a nice hotel and I would stay there again if I went back. The room was reasonably priced, very clean...More

Review collected in partnership with this hotel
Thank brroyster
Response from Crystul, Manager at Holiday Inn Express Roanoke-Civic CenterResponded 29 November 2017

Thank you so much for your recent review. I love how close the Berglund Center is, you don't even have to drive. There is a greenway path that is just a short 10 minute walk and your there. We are happy that you enjoyed your...More

Reviewed 20 November 2017

Great service at the front desk with no reservation! Room exactly as we expected with all amenities! Breakfast provided in a modern setting! Easy of and easy on the interstate! Just a perfect place to stay!

Review collected in partnership with this hotel
Thank Milan W
Response from Holiday Inn Exp... R, Manager at Holiday Inn Express Roanoke-Civic CenterResponded 21 November 2017

Thank you very much for your recent stay. I'm happy to hear you enjoyed your stay with us and do hope you will visit again soon. We will have those chocolate chip cookies waiting. Sincerely, Crystal H Assistant Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Multilingual Staff
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$91 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Roanoke
#7 Romantic Hotel in Roanoke
#8 Business Hotel in Roanoke
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$91 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Roanoke
#7 Romantic Hotel in Roanoke
#8 Business Hotel in Roanoke
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (8)
Room & Suite (5)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
thelcass
22 July 2017|
AnswerShow all 5 answers
Response from Crystul | Property representative |
No, but we do have a safe at the front desk for your use.
0
Votes
thelcass
9 July 2017|
AnswerShow all 6 answers
Response from Holiday Inn Exp... R | Property representative |
It is most definitely safe to walk.
2
Votes
Rshazelw
14 June 2017|
AnswerShow all 3 answers
Response from Crystul | Property representative |
Pool hours are from 10am to 9pm
0
Votes
Room Tips
"King room is always spacious and comfortable."
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"Change nothing!"
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"Bring an air freshener and keep your socks on."
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"The hotel uses bed bug covers so there were no signs of bed bugs. The room was clean except in a couple spots..."
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