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Sheraton Roanoke Hotel and Conference Center

806 reviews
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Traveller (139)
Room & Suite (53)
Dining (9)
Overview
  • Excellent37%
  • Very good32%
  • Average16%
  • Poor8%
  • Terrible7%
Travellers talk about
Free Wifi
Free Parking
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3.5 Star Hotel
All hotel details
Offers from Sheraton Roanoke Hotel and Conference Center
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (806)Write a Review
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All reviewsxavier lafayette foxindoor and outdoor poolssliding glass doorspg membershula's grillstarbucks coffeeroom servicefirst floorlarge hotelhot tubconference centerwould stay againup to datebed was very comfortableone night staypetbellman
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211 - 215 of 802 reviews
Reviewed 16 April 2016 via mobile

This Sheraton is nice for the money. Not a 5 star but then it is not supposed to be. Room was clean, bed was very comfortable. Ice machine did not work on our floor which was an inconvenience. I will stay here again if I...More

Thank Richard G
Response from Matt R, General Manager at Sheraton Roanoke Hotel and Conference CenterResponded 18 April 2016

Dear Rich G, Thank for your recent comments. We are please you enjoyed your stay with us. We apologize for the inconvenience of the ice machine not working. We look forward to having you back at the Sheraton Roanoke Hotel again soon. With Kind Regards,

Reviewed 15 April 2016

Got what I thought was a great deal on this room, but when I saw it, I wasn't sure it was such a great deal. First off, the lady at the front desk was nice. Unfortunately, the room NOT so much. The carpeting was the...More

Thank janiac61
Response from Matt R, General Manager at Sheraton Roanoke Hotel and Conference CenterResponded 18 April 2016

Dear janiac61, Thank you for taking the time to share feedback on your recent stay with us. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional...More

Reviewed 10 April 2016 via mobile

Our one night stay at the Sheraton Roanoke was perfect. Located near the highway, it is perfect for travelers. The room was extra clean and the bed was very comfy. You can't go wrong by booking this property. Fast and friendly check in and check...More

Thank J9257
Response from Matt R, General Manager at Sheraton Roanoke Hotel and Conference CenterResponded 12 April 2016

Dear J9257, Thank you for your review and for choosing us for your accommodations. It is always an honor to serve our guests and I am glad you enjoyed your experience. We look forward to serving you again in the future. With Kind Regards,

Reviewed 6 April 2016

This hotel needs to be worked on... dreary, weird, front desk area cramped and awkward. Our room was in the 2nd tower, which required lugging our bags quite a distance, then choosing the elevator was, a huh? Next to each other, but one require going...More

Thank Porchview
Response from Matt R, General Manager at Sheraton Roanoke Hotel and Conference CenterResponded 7 April 2016

Dear Porchview, We apologize for your recent experience here, I certainly understand your frustration. We are pleased to hear you enjoyed your bottle of wine in Shula's, they have some wonderful options. We're sorry to hear you were disappointed in the flat bread, we have...More

Reviewed 4 April 2016

The staff at check in was very helpful and gave us a very nice room on the top floor. The room itself was clean and very up to date. The room was surprisingly large for the price. The king bed was very comfy with great...More

Thank Tarroyo64
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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$99 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Romantic Hotel in Roanoke
#12 Business Hotel in Roanoke
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$99 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Romantic Hotel in Roanoke
#12 Business Hotel in Roanoke
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (139)
Room & Suite (53)
Dining (9)
Pool & Beach (6)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Courtney C
29 May 2017|
AnswerShow all 7 answers
Response from Natalie M | Property representative |
Hello. I'm sorry you experienced some frustration with your request. Obviously you should not have had to request new linens more than once. I do apologize it was not taken care of for you the first time. I will pass this... More
0
Votes
Yvonne P
31 July 2016|
AnswerShow all 7 answers
Response from harmons31313 | Reviewed this property |
3 minutes
0
Votes
FamilyOfFosters
12 November 2015|
AnswerShow all 8 answers
Response from Matt R | Property representative |
Hi, thank you for your question. Yes, our indoor pool is heated. We hope you enjoy your stay with us.
0
Votes
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Room Tips
"Give your requirements before booking to see if you can be accommodated. Book on line to get the best deal."
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"Stay somewhere else."
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"tower two is nice and quite with good views."
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"Everything is great"
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