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Sheraton Roanoke Hotel and Conference Center

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Sheraton Roanoke Hotel and Conference Center
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722 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Roanoke Hotel and Conference Center
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Showing 718: English reviews
Green Bay, Wisconsin
Reviewed 26 April 2015 via mobile

I stayed at this Sheraton 3 nights for business. I found the experience very nice. Starting with the staff "Xavier Lafayette Fox" is the BEST!!! If you talk a few minutes to "smell the roses" and talk to him, your day will be brighter!! He has learned Greetings in 7 different languages, so when he picks up people from the...

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Helpful?
1Thank Bobblehead53
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear Bobblehead53, Thank you for the great comments on your recent stay with us. We cannot say enough about Mr. Fox, a great asset to the Sheraton Roanoke. We look forward to seeing you again on your next visit to the Roanoke area. With kind regards,

Grundy, Virginia
Reviewed 21 April 2015 via mobile

Hotel was immaculate! Rooms are modern and decorated nicely. I loved the amount if closet space. Thermostat wasn't working when we checked in, within minutes, a technician was in our room. Bell staff was super courteous and timely. Plan to stay again in June!

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Helpful?
2Thank smissyj1202
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear smissyj1202, We were please you enjoyed your recent visit at the Sheraton Roanoke. Look look forward to seeing you again on your return visit in June. With kind regards,

Greensboro, North Carolina
Reviewed 19 April 2015

We traveled to Roanoke for the Blue Ridge Marathon and wanted to bring our 4 footed family member with us for the weekend. The hotel is a large hotel and a bit dated, but overall I would visit again. Although, here are a few items that kept me from rating the hotel better than "very good" When we arrived the...

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Helpful?
3Thank DinerDog
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear DinerDog, Thank you for your recent comments regarding the Sheraton Roanoke. We apologize for the noise and our ice machines and will work to learn from your experience. I was glad Joe was helpful to you and the unfortunate A/C issue. We look forward to seeing you again the next time you visit Roanoke. With kind regards,

Charleston, South Carolina
Reviewed 19 April 2015 via mobile

Had a business conference there and lunch was to be provided by the Hotel restaurant ,The kitchen staff very professional in uniforms, they came into the large conference room carrying large trays in the proper manor, there was a serrver for each table of which 10 people per table. I felt as if in a restaurant instead of a meeting,...

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Thank Raven A
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear Raven A, Thank you for your recent comments. We were please you enjoyed your conference and the staff took great care of you. We hope to see you again on your next visit to the Roanoke area. With kind regards,

Ocean City, Maryland
Reviewed 18 April 2015 via mobile

Large, well appointed hotel. Amenities were very good, nice pool, great gym. The rooms are quite comfortable. Caters to business meetings / conventions. Staff was very professional, but not super friendly.

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Thank H M
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear H M, Thank you for your recent comments about the Sheraton Roanoke Hotel. We were very please you enjoyed your stay. We look forward to seeing you again soon. With kind regards,

Barnsley, United Kingdom
Reviewed 14 April 2015

The hotel was clean and furnished really well. My room was modern, with a huge desk to work from and a good sized TV. The best part was the bed! One of the comfiest I have stayed in. Hotel staff were friendly and courteous, from reception, to the breakfast staff and the bar and waitress staff in Shula's grill. The...

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Helpful?
Thank Philpot400
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear Philpot400, Thank you for your recent comments and the great recommendation. We were pleased you enjoyed Shula's and our Sheraton Sweet Sleeper bed. We hope to see you again at the Sheraton on your return visit to the area. With kind regards,

Roanoke, VA
Reviewed 12 April 2015

Stayed two nights at Sheraton in their suite. Although there was no kitchen, just a sink/refrig/micro, it was a big 2-room suite with a huge bathroom. The room was clean, but the furnishings are worn and the room smelled a bit when we arrived. Opened up the 2 balcony windows (don't get too excited - overlooking a parking lot) and...

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Thank BuddyRoanoke
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear BuddyRoanoke, Thank you for your recent review. We were glad you enjoyed your visit and staff performed well. We look forward to seeing you again on your next visit to the Sheraton. With kind regards,

Reviewed 12 April 2015 via mobile

We decided to stay here for our anniversary because of all the hotel features. Bar was good but super expensive. We were looking forward to the hot tub but it was broken. We had a comfy night sleep in a clean room, but we were on the dog wing so we were woken up at 7:45 to a dog that...

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1Thank stella1115
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear Stella115, Thank you for your recent review. We apologize for the area water outage and thank you for understanding. We hope you will visit again and give us the opportunity to show you the service our guests deserve. With kind regards,

Manlius, New York
Reviewed 9 April 2015 via mobile

We booked this room through priceline and got a great rate. The hotel is a bit dated but the room was large and the beds great. Two queen beds in the room, a desk, mini fridge. A microwave would have been a great addition. The people working at the hotel were wonderful. We had purchased cinnamon rolls for breakfast but...

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Thank avoidingsnow
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear Avoidingsnow, Thank you for your recent reviews of the Sheraton and Shula's 347 Grill. I have shared your comments with team. We hope to see you again to better demonstrate our commitment to our guests. With kind regards,

Lynchburg,VA
Reviewed 4 April 2015

I recently spent a one night at this hotel while attending a work related conference. Upon entering the bathroom, it appeared that the hand towel had already been used. The back of the bathroom door was dusty and filled with water spots. The bed frames had not been dusted in quite a while. My roommate, who has asthma also noted...

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3Thank debynell

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The Sheraton Roanoke Hotel and Conference Center is a newly designed oasis of comfort and unassuming style surrounded by the majestic Blue Ridge Mountains. ... more   less 

Additional Information about Sheraton Roanoke Hotel and Conference Center

Address: 2801 Hershberger Rd NW, Roanoke, VA 24017-1941
Region: United States > Virginia > Roanoke
Price Range: $155 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Roanoke Hotel and Conference Center 3.5*
Number of rooms: 320
Reservation Options:
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Also Known As:
Sheraton Roanoke Hotel Roanoke
Hotel Style:
#10 Romantic Hotel in Roanoke
#12 Business Hotel in Roanoke
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Roanoke Hotel and Conference Center staff and other travellers.
5 questions
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Central
7 months ago
Lawrenceburg, Tennessee
over a year ago

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Questions? Get answers from Sheraton Roanoke Hotel and Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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