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Comfort Inn Roanoke Airport

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#10 of 40 Hotels in Roanoke
Certificate of Excellence
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1 room 2 adults 0 children
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Comfort Inn Roanoke Airport
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261 Reviews from our TripAdvisor Community

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Showing 260: English reviews
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New Jersey
Reviewed 2 weeks ago

My wife and I stayed here on a Saturday night while driving home from Florida. I booked the room several weeks in advance so we wouldn’t have any issues finding one. The rates were reasonable and from all the reviews I read, it seemed like a good choice. The hotel was several miles from Interstate 81, just off of 581....

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Helpful?
2Thank Title39
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

We appreciate you taking the time to share your experience. My heartfelt apologies for your disappointment.in your stay . We here at the Comfort Inn strive to provide every guest with a comfortable stay and the hotel you stayed at clearly missed the mark. I would love for you to email me at gm.va302@choicehotels.com. I would certainly love to try...

Texas
Reviewed 4 weeks ago via mobile

I traveled here from Texas and the staff made me feel very welcomed. I truly enjoyed my stay and if I'm ever in the area again I will definitely stay here. Thank you! Mrs. Brenda (mgr)and house keeping staff for your kindness and welcoming hearts. A Adams

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Helpful?
Thank AgeeA
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

Thank you for sharing your experience. Your review serves as encouragement towards achieving our goal of providing the best accommodations and service. Your kind words let us know the efforts across all departments are being noticed. We are humbled by your recognition and hope to be your Choice Hotel. Yours in Hospitality, Cheri Forrest

Los Angeles, California
Reviewed 15 December 2016

Corey went over board to help me in and get settled. he also gave me excellent directions of get a car wash, gas, and good meal. He also took the time to show me around the hotel. He helped me with the computer a number of times since the computer is functional but not updated.

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Helpful?
Thank julian s
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As our valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service Yours in Hospitality Cheri Forrest

Tully, New York
Reviewed 1 December 2016

Stayed in room 204 on 11/28. Cory at the front desk was very efficient and friendly. As I had stayed at this hotel in the past I was aware of the occasion traffic noise in the rooms at the back of the hotel and Cory was able to place me in the front (which are the even numbered rooms). The...

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Helpful?
1Thank TullyNY
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

We’re pleased to hear our good location, nice hotel and friendly service made for an enjoyable stay. I'm sorry for the lint in the hair dryer and no TV guide in your room. Thank you for your attention to sharing your review and we hope to have the opportunity to host you again. Yours in Hospitality Cheri Forrest

Reviewed 30 November 2016

Big shout out to Brenda, one of the desk clerks at the Comfort Inn at Roanoke Airport. Without a doubt Brenda is the best desk clerk I have ever met. This lady really cares about her guests. We had to be in Roanoke due to a hospital visit, Brenda was amazing, so compassionate and caring. Thank you Brenda for everything...

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Helpful?
Thank Betty C
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As our valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service Yours in Hospitality Cheri Forrest

Cherryville, North Carolina
Reviewed 27 November 2016

This wasn't our first time to this Comfort Inn. We still really do like it. The rooms are a very nice size, and well appointed. There were seasonal decorations in the lobby, which is such a nice touch for a hotel. Makes it seem more homey and personal, instead of the same old lobby. It also smelled so nice, and...

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Helpful?
Thank rpfwhite
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

I'm delighted to hear that you enjoyed your stay. It’s great to receive your kind comments about our accommodations, friendly service and seasonal decor. We appreciate your return visit and hope to see you again soon Yours in Hospitality, Cheri Forrest

Pennington, New Jersey
Reviewed 14 November 2016

We arrived too early to check in, our room wasn't ready. I told the desk clerk that, that was fine as we would go meet our family for awhile and stop back. She was so nice, and gave me a card for 10% off to any of the local restaurants near the hotel. Wow so nice and totally unexpected. We...

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Helpful?
Thank Kamantha
Cheriforrest, Manager at Comfort Inn Roanoke Airport, responded to this review

On behalf of our entire team I would like to thank you for your kind review. It’s wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant stay, so we are appreciative that you took the time to review our hotel. Your feedback allows us to monitor the guest experience. Thank you for choosing...

salisbury, nc
Reviewed 11 November 2016

The comfort Inn Airport is a great hotel. Check in was very easy and swift. The young man on the desk from 3-11 Nov 11th was/is EXTREMELY helpful and polite.(sorry I forgot you name. THE sales manager was very nice. Location is close to the mall and restaurants. The hotel is nice, neat and clean . I highly recommend this...

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Helpful?
Thank BrendaCowan
Cheriforrest, General Manager at Comfort Inn Roanoke Airport, responded to this review

Dear Brenda, We are so happy to hear you enjoyed your stay at our property. Our guest experience is our main priority and we appreciate the kind compliments of our staff and hotel. The guy at the desk was Corey, he will be super excited to hear you specifically wrote about him. We hope the next time you are in...

Lakeland, Florida
Reviewed 27 October 2016 via mobile

My husband and I stayed here on a Thursday evening, so it wasn't crowded. We noticed a smoke smell in this non smoking hotel and reported it 3 times and no one investigated. When we told them we also smelled pot, they still didn't do anything. The beds were worn out spring mattresses and the tv had horrible reception. Just...

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Helpful?
Thank 63RosemaryG
Cheriforrest, General Manager at Comfort Inn Roanoke Airport, responded to this review

63RosemaryG, We appreciate you taking the time to share your experience. My heartfelt apologies you found our associates unhelpful. We strive to provide sincere hospitality and we clearly missed the mark. Additionally, I regret any confusion regarding your Tv reception. Thank you for your honest feedback which we will use to foster improvement, for the reason, we hope to see...

Richmond, Virginia
Reviewed 24 October 2016 via mobile

This was one of the best Comfort Inn's my husband and I have ever stayed at. Friendly service, clean rooms, great breakfast! I expected the usual muffins, cereal and fruit. They had hot eggs, sausage, gravy, biscuits, English muffins, make your own waffles, cereal, juices, coffee, milk, fruit and I was like wow! You do have to heat your biscuit...

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Helpful?
Thank Sharon C
Cheriforrest, General Manager at Comfort Inn Roanoke Airport, responded to this review

Sharon C, We appreciate you taking the time to share your experience. We are thrilled to find that you enjoyed our friendly staff, clean rooms and Deluxe breakfast. Reflections like yours, which highlight what we are doing well allow us to monitor and enhance our guest experience. Thank you for your time in reviewing your stay, and we hope to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Comfort Inn Airport is near the Roanoke Regional Airport. We are steps from the Valley View Mall at the Smoke-free Comfort Inn Airport hotel, located off Interstate 581 in Roanoke, Va. We are two miles from the Roanoke Regional Airport and close to attractions that include: Roanoke Civic Center "Burgland Center", Hollins Univ ersity, Roanoke College, Salem Civic Center, Mill Mountain Zoo. Enjoy a variety of outdoor recreation within minutes of the hotel. Several restaurants, cocktail lounges, theaters and specialty shops are located in the surrounding area. ... more   less 

Additional Information about Comfort Inn Roanoke Airport

Address: 5070 Valley View Blvd, Roanoke, VA 24012-2038
Region: United States > Virginia > Roanoke
Price Range: $100 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Roanoke Airport 2.5*
Number of rooms: 96
Reservation Options:
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Also Known As:
Comfort Inn Roanoke Airport Hotel Roanoke
Roanoke Comfort Inn
Hotel Style:
#3 Family Hotel in Roanoke
#3 Business Hotel in Roanoke
#6 Romantic Hotel in Roanoke
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Roanoke Airport staff and other travellers.
4 questions
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Spartanburg, South Carolina
Rockville, Maryland
Bassett, Virginia
over a year ago

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Questions? Get answers from Comfort Inn Roanoke Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had a room on the first floor and it was great.”
 of 5 bubbles 745julians, 15 Dec 2016 | Read review
“Ask for an even numbered room for less road noise. Also they only have ice machines on the first and third floors.”
 of 5 bubbles TullyNY, 1 Dec 2016 | Read review
“We like to stay on the ground floor, because the gym is there, and the breakfast area, and an ice machine.”
 of 5 bubbles rpfwhite, 27 Nov 2016 | Read review
“It was clean and quite”
 of 5 bubbles Kamantha, 14 Nov 2016 | Read review
“all rooms are good”
 of 5 bubbles BrendaCowan, 11 Nov 2016 | Read review
5 of 5