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Comfort Inn Roanoke Airport

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Traveller (25)
Room & Suite (10)
Dining (2)
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Overview
  • Excellent59%
  • Very good26%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“front desk”(45 reviews)
“large mall”(7 reviews)
“choice hotels”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2 Star Hotel
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (290)
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Traveller rating
164
78
27
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LanguageEnglish
164
78
27
13
7
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All reviewsfront desklarge mallchoice hotelswafflesroom was cleanroanoke airportnext morningi highly recommend this hotelthe breakfast areabiscuits and gravyvalley view mallchecking inroom keycontinental breakfastshopping and restaurantsupon checkdefinitely stay here again
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21 - 25 of 289 reviews
Reviewed 11 June 2017 via mobile

This was one of the choices for the HOG rally in Roanoke....& it was an excellent choice. The staff was so friendly. The hotel was clean, extremely quiet even though near the airport. They had a group of high school soccer kids there...never heard anything...More

Thank Pacagirl
Response from Cheriforrest, General Manager at Comfort Inn Roanoke AirportResponded 16 June 2017

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our...More

Reviewed 9 June 2017

I have stayed at this hotel twice travelling between Connecticut and Tennessee. The staff is wonderful and the rooms are comfortable and clean. They are pet friendly which is important. I would highly recommend this hotel.More

Thank ssapienza
Response from Cheriforrest, General Manager at Comfort Inn Roanoke AirportResponded 21 August 2017

Thank you so much for this awesome review and choosing to stay with us twice. We strive to make each guest experience a remember-able one. Thank you for choosing Comfort Inn in Roanoke. We hope to have the opportunity to welcome you back for a...More

Reviewed 2 June 2017

I've stayed here twice. The first time was great! The last time (Monday - Wednesday, starting on Memorial Day 2017) was below average. Room didn't have electrical outlets for computer at desk (Lamps were plugged into both). Desk didn't have power strip, gave me money...More

2  Thank MarkHallburn
Response from Cheriforrest, General Manager at Comfort Inn Roanoke AirportResponded 4 June 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More

Reviewed 26 May 2017

This place has the most polite, wonderful staff I have ever had the pleasure to visit. I was running late due to weather and called ahead so they would not think i wasn't coming. They were super. No problem even told me to be careful....More

Thank Kelley2639
Response from Cheriforrest, General Manager at Comfort Inn Roanoke AirportResponded 27 May 2017

Dear Valued Guest, First and Foremost we would like to Thank you for choosing to stay with us. Second we would like to thank you for acknowledging our staff. We strive to give all guest 100% guest satisfaction. I see we hit the mark with...More

Reviewed 24 May 2017

This hotel is in the perfect location, easy to reach, and near the Mall. The staff was great, friendly and approachable. We were able shop at the Mall, Target and Walmart. There are plenty of restaurants close and a movie Theatre. Oh, did I mention...More

Thank kimita24
Response from Cheriforrest, General Manager at Comfort Inn Roanoke AirportResponded 25 May 2017

Dear Valued Guest, Thank you for taking the time to complete a survey regarding your recent stay at the Comfort Inn Airport in Roanoke Virginia. Your feedback is very important to us and we can assure you that we will use this information to do...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$82 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Roanoke
#3 Business Hotel in Roanoke
#6 Romantic Hotel in Roanoke
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$82 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Roanoke
#3 Business Hotel in Roanoke
#6 Romantic Hotel in Roanoke
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (25)
Room & Suite (10)
Dining (2)
Pool & Beach (1)
Questions & Answers
Ask a question
Anthony L
5 April 2017|
AnswerShow all 3 answers
Response from rcarter2017 | Property representative |
Hey Anthony, yes we do pick up at the airport our shuttle stops running at 11pm with your flight at 6pm you will fine. Have a safe flight see you soon!
0
Votes
N8sgirl
17 January 2017|
AnswerShow all 10 answers
Response from Cheriforrest | Property representative |
Yes, Please just call 5405272020 ext 2 and we will make sure your room is pet free
0
Votes
rescuedawg
29 December 2016|
AnswerShow all 4 answers
Response from TullyNY | Reviewed this property |
I stayed there on 12/27. Nice hotel. Their pet policy is $25.00 plus tax. I asked about their restrictions and specifically about size and was told there were no restrictions.
1
Vote
Room Tips
"The suites are nice and reasonably priced."
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"Y'all probably read what we said about the 1st Floor room."
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"Our room which faced the highway was surprisingly quiet."
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"Cannot review this since we staff was not willing to accomodate! Our room was ok, but overlooked Hershberger..."
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