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Courtyard Roanoke Airport

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#17 of 40 Hotels in Roanoke
Certificate of Excellence
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1 room 2 adults 0 children
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Courtyard Roanoke Airport
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260 Reviews from our TripAdvisor Community

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Showing 258: English reviews
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Charlotte, North Carolina
Reviewed 4 days ago NEW

I checked into the hotel on 4/25 and was not told that the hotel was undergoing construction so all of the featured amenities that were listed on their website were closed down. I actually asked where the fitness center was and was told it was to the left. After changing and going down to the center, not only was it...

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1Thank UnhappyPT
Leesburg, Virginia
Reviewed 5 weeks ago via mobile

I travel a ton and stay almost exclusively at Marriott properties and I do not consider our stay at the Courtyard Roanoke Airport among the best. It is rare when the issues are across the board. The front desk experience was not very welcoming, the room smelled of BO and the shower walls were not clean. There are a few...

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1Thank Mohamed E
ROACourtyardGM, Manager at Courtyard Roanoke Airport, responded to this review

Dear Mohamed E, Thank you for staying with us at the Courtyard by Marriott Roanoke Airport. We appreciate you choosing to stay with us during your time in the Roanoke Valley. We are very sorry that you were disappointed with your stay here. We obviously did not meet the standards of Marriott or those that we have set for ourselves....

Cambridge
Reviewed 19 March 2017

Always stay here when in Roanoke and never disappoints. Warm welcome and outstanding service from Helen and Ericka at Front Desk - remembered me from previous visits and made sure I got the room on 4th floor I had requested. Recent renovations are very well done - enjoyed the fresh look, comfortable furniture. Breakfast service was fast and the Starbucks...

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Thank CabooseCambridge
ROACourtyardGM, Manager at Courtyard Roanoke Airport, responded to this review

Dear CabooseCambridge, Thank you very much for staying with us at the Courtyard by Marriott Roanoke Airport. We appreciate your patronage as well as your kind words regarding our hotel and staff. We are delighted to hear that you enjoyed your stay with us and that we are living up not only to the Marriott standard but to the standard...

Virginia Beach, Virginia
Reviewed 13 March 2017 via mobile

This is one of my favorite hotels in Roanoke. The check in process is so easy. The rooms are beautiful and clean. The 2 best things of the Courtyard was Steve in the bistro and Starbucks. Steve was amazing and very friendly, made the best screwdriver. They have a great pool. Terrific location, a short drive to Downtown Roanoke. Would...

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Thank Ctanner26
ROACourtyardGM, Manager at Courtyard Roanoke Airport, responded to this review

Dear Ctanner26, Thank you for staying with us at the Courtyard by Marriott Roanoke Airport. We are delighted to hear that you enjoyed your stay with us. We are very grateful for the kind words you had for our hotel and staff. We see that you mentioned Steve in the Bistro for his service and hospitality. We are extremely fortunate...

Reviewed 8 March 2017 via mobile

Always enjoy the fast friendly check in process. The made to order breakfast is a plus, as is the spacious gathering / common area. The rooms are clean and spacious as well. The check out process is quick and easy as well.

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Thank Matthew B
ROACourtyardGM, Manager at Courtyard Roanoke Airport, responded to this review

Dear Matthew B, Thank you for staying with us at the Courtyard by Marriott Roanoke Airport. We are glad to see that you enjoyed your stay with us. We see that you ate breakfast in the Bistro. The Bistro's fast and fresh options have become very popular with our guests along with with the Starbucks coffee that we serve. Thank...

Reviewed 5 March 2017

Recently renovated, very clean. Staff excellent. Warm cookies in the afternoon. Breakfast as expected from any Courtyard. Better made oatmeal than usual in Courtyards. Quieter heater. I like the new sofas. You can hear the noise from the room next to you. There was a group of marines staying at the hotel and they were quite loud, but the Hotel...

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Thank Josie R
ROACourtyardGM, Manager at Courtyard Roanoke Airport, responded to this review

Dear Josie R, Thank you for staying with us at the Courtyard by Marriott Roanoke Airport. We certainly appreciate your choice of this hotel during your time in the Roanoke Valley. We also would like to thank you for the kind words regarding our hotel and staff. We take great pride in our guest service and it is rewarding to...

Amsterdam, The Netherlands
Reviewed 5 March 2017 via mobile

Simply a nice, clean, solid hotel next to the airport on the outskirts of Roanoke, Virginia. Rooms are clean and spacious, and interestingly, when I called down to reception to ask for a bottle opener for my beer bottle, the lady on the phone suggested I use the handle on the door of the minibar. The next morning, they offered...

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Thank Wiebe H
ROACourtyardGM, Manager at Courtyard Roanoke Airport, responded to this review

Dear Wiebe H, Thank you for staying with us at the Courtyard by Marriott Roanoke Airport. We are glad to see that you enjoyed your stay with us. Our staff works very hard to provide the type of service that has made Marriott famous around the world. It is very rewarding to see that our efforts have made an impact...

Bethlehem, Pennsylvania
Reviewed 27 December 2016 via mobile

This a a great Marriott property. Check in was smooth and polite. Room was clean and quiet. Close to highway. Skip the chain restaurants and drive into town for dinner, try Local Roots, it's great!!!!

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1Thank BethlehemPaUSA
ROACourtyardGM, Manager at Courtyard Roanoke Airport, responded to this review

Dear BethlehemPaUSA, Thank you for staying at the Courtyard by Marriott Roanoke Airport. We appreciate your choice of this hotel during your time in the Roanoke Valley. We also appreciate the kind words regarding our hotel and staff. We understand whether this is your destination or simply a quick stop to rest and recharge during a long trip, our guests...

Ider, Alabama
Reviewed 27 December 2016

We stopped at the hotel on our way North for Christmas...we had a great time at check-in visiting with staff (I think Joe checked us in)...we told him about the 3 tubs of gifts that we were going to have to haul in and he was so kind as to offer us a room by the back door so we...

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Helpful?
Thank Laura P
ROACourtyardGM, Manager at Courtyard Roanoke Airport, responded to this review

Dear Laura P, Thank you very much for staying with us at the Courtyard by Marriott Roanoke Airport. We appreciate you choosing this hotel to rest and recharge during your very important Christmas journey. It was an absolute pleasure to have you here and to do anything we can to make your time with us as convenient and relaxing as...

Hydes, Maryland
Reviewed 20 December 2016

Have stayed here twice for business. Good location close to downtown. However, the walls are way too thin. I could conversations, alarm clocks, and things I'd rather not hear. There is a small cafe. No free coffee. Rooms need updating. Carpet looks worn. Room is clean. Refrigerator, but no microwave. There's a Residence Inn next door which I think will...

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Thank WendyW
ROACourtyardGM, Manager at Courtyard Roanoke Airport, responded to this review

Dear WendyW, Thank you so much for staying with us at the Courtyard by Marriott Roanoke Airport. We appreciate you staying with us and also want to thank you for your feedback regarding our hotel. Guest feedback is the only true measure of how we are doing as a hotel and staff. We see that you mentioned the need for...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Courtyard Roanoke Airport

Address: 3301 Ordway Dr NW, Roanoke, VA 24017-1916
Region: United States > Virginia > Roanoke
Price Range: $167 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Roanoke Airport 3*
Number of rooms: 135
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Also Known As:
Courtyard By Marriott Roanoke Airport Hotel Roanoke
Roanoke Courtyard
Roanoke Marriott
Hotel Style:
#5 Business Hotel in Roanoke
#7 Family Hotel in Roanoke
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Roanoke Airport staff and other travellers.
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Questions? Get answers from Courtyard Roanoke Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quietest on 4th floor since no one is walking around above you - even quieter if you stay at the end of the hall!”
CabooseCambridge, 19 Mar 2017 | Read review
“Fourth floor is the top floor”
josier28, 5 Mar 2017 | Read review
“Stay away from the ice maker machine. Room walls are thin.”
WendyW, 20 Dec 2016 | Read review
“Very quiet considering we were close to the airport.”
MWCrugbym0m, 31 Oct 2016 | Read review
“Far enough road that all roads seemed pretty quiet.”
Ge0rgiaPil0t, 23 Oct 2016 | Read review
5 of 5