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MainStay Suites Airport

180 reviews
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Traveller (7)
Room & Suite (47)
Dining (6)
Overview
  • Excellent62%
  • Very good25%
  • Average8%
  • Poor2%
  • Terrible3%
Travellers talk about
“living area”(11 reviews)
“front desk”(27 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Free Airport Transportation
Suites
2.5 Star Hotel
All hotel details
Rooms
Mar. 4Mar. 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (180)Write a Review
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Traveller rating
108
44
15
5
6
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LanguageEnglish
108
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15
5
6
Show reviews that mention
All reviewsliving areafront deskseparate bedroomroom suitegreat hotelarriving lateextended stayquiet at nightnice bedssmall kitchenstaff went out of their waythe hotel is pet friendlythe sofa bedoatmealthe breakfast areaoutstanding customer servicechoose this hotel
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1 - 5 of 178 reviews
Reviewed yesterday

One of the best values around the area, clean, quiet, great central location! The hotel staff is extremely professional, great attitudes, completely willing to assist with any needs the guests may have, a special mention to the evening shift front desk , Cora, very helpful...More

Thank BillC2018_56
Reviewed 3 January 2018

This hotel stay was by far the best I have had. The staff was courteous and this was the best night's sleep I have had in ages! Hotel was clean and well stocked with amenities. Lots of breakfast options as well.More

Thank Angela P
Response from John D, Director of Sales at MainStay Suites AirportResponded 5 January 2018

Dear Guest, Thank you so much for staying with us and taking time to share your feedback. We are glad you found our staff to be courteous and the hotel clean. That is a great comment about "best stay" and "best nights sleep". We renovated...More

Reviewed 29 November 2017

The best thing about this hotel is that, even though it's located right next to the Roanoke airport, it's very quiet. The walls are really well insulated and the only thing you'll hear is the a/c unit. The kitchen was quite spacious but lacking in...More

Thank Frank O
Response from John D, Director of Sales at MainStay Suites AirportResponded 30 November 2017

Dear Guest, Thank you for staying with us and taking time to share your feedback. Many guest are surprised by how quite our hotel is even though located by nearby airport. The reason is our building in built with total cynderblocks and not "stick built"....More

Reviewed 17 November 2017

Came in late and left early in the morning, just needed a bed for overnight stay during trip from TN to PA. The free breakfast was one of the nicest breakfasts I've ever had at any hotel. So many options, hot food, cereals, yogurts, oatmeal,...More

Thank Christina R
Response from John D, Director of Sales at MainStay Suites AirportResponded 20 November 2017

Dear Guest, Thank you for staying with us and taking time to share your feedback. We are very happy you enjoyed our All American Breakfast and even taking time to list all of the items we serve. For a complimentary hot breakfast, there is a...More

Reviewed 10 November 2017

We stayed at this property for 2 nights, We had a 3 room suite on the third floor. The suite had 2 bedrooms, a living area with small kitchen and 2 bathrooms. One of the bathrooms had a tub/shower combo, the other had just a...More

Thank ammomof3
Response from John D, Director of Sales at MainStay Suites AirportResponded 13 November 2017

Thank you for staying with us and taking time to share your feedback. We use all of our guest feedback to better the experience for each guest stay. We are glad you found our suites to be spacious. Having a full suite with kitchen and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$98 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Roanoke
#9 Family Hotel in Roanoke
#9 Business Hotel in Roanoke
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
Details
Price range
US$98 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Roanoke
#9 Family Hotel in Roanoke
#9 Business Hotel in Roanoke
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
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Traveller (7)
Room & Suite (47)
Dining (6)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
xrayjng
30 January 2018|
AnswerShow all 3 answers
Response from robertnC4809OY | Reviewed this property |
Not sure,I think they only have a few, I would contact hotel
0
Votes
1Sundrop
28 May 2016|
AnswerShow all 2 answers
Response from John D | Property representative |
We do not have a pool, but our sister property next door does and our guest are welcome to use it. We are located in the same parking lot.
0
Votes
lctara
30 April 2016|
Answer
Response from bonnie261305 |
Yes I have 1 2bedroom/2bathroom available for your dates. The USD rate is $250.00 + tax per night.
0
Votes
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12
Room Tips
"The top floor facing the front of the building offers great views of the famous Roanoke Star!"
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"Top floor is quiet"
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"Make sure to let them know if you want a pet friendly room or one that does not allow pets."
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"We asked for non-smoking and got it. I was thankful. Clean as a pin."
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