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MainStay Suites Airport

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#14 of 40 Hotels in Roanoke
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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MainStay Suites Airport
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164 Reviews from our TripAdvisor Community

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Showing 162: English reviews
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Reviewed 1 week ago

Very happy to stay here. We were uncertain if we were staying two nights or four nights. Not a problem checking out after two nights. Suites are great. big kitchen area. nice beds. good sitting area. located in great mall for shopping or eating out. Only negative was fridge door was hard to open ;). No pool and elevator is...

Thank Bill B
John D, Director of Sales at MainStay Suites Airport, responded to this review

Dear Guest, Thank you for staying with us and taking time to share your great comments. Guest love our large kitchens and fantastic Valley View Mall location. Rather for a short or extended stay, having a full kitchen and living area gives you the comforts of home. Our new bedding package has been well received and we are glad you...

Naples, Florida
Reviewed 3 October 2016 via mobile

My husband and I were on another road trip to New England and we decided to stay in different brand hotels. On road trips we always stay in hotels that have full kitchens. After a long day of driving, we enjoy just staying in our room and cooking our meal. This was the first time we stayed at a Mainstay...

Thank Away34467
About Hotel's Favourite Review
John D, Director of Sales at MainStay Suites Airport, responded to this review

Dear Guest, Thank you so much for your stay with us and great review. We are very excited that you decided to try a new brand and are a first time at a Mainstay. Guest that has never experienced our full suites with kitchen and living rooms really enjoy a room about 50% larger than a standard hotel room. As...

Birmingham, Alabama, United States
Reviewed 1 week ago via mobile

This was our first time to stay at a MainStay Suites Hotel. The hotel is very clean and the beds are very comfortable. The staff was friendly and helpful even though the hotel was full. Amanda Wilkins checked us in and she was very nice and professional and Bonnie Brown went out of her way to assist us. We thank...

Thank JMM1947
John D, Director of Sales at MainStay Suites Airport, responded to this review

Dear Guest, Thank you for taking time to share you positive feedback and for staying with us. We are glad you found our hotel and was pleased and want to return for your future trips. We will be sure to tell the staff how pleased you was with their professional and friendly service. Another great comment about our new plush...

Reviewed 2 weeks ago via mobile

Greeted by very friendly staff at the front desk. They were very helpful. Check in was smooth and fast. Luggage carts were easily accessible and room was not too far from front desk Room was extra spacious and very clean. Quiet location. Great amenities. Great variety of food at breakfast. Hot and fresh. Everything I could want in a hotel...

Thank Mike L
John D, Director of Sales at MainStay Suites Airport, responded to this review

Dear Guest, Thank you for staying with us and taking time to share about your stay. We are glad you found our staff to be so friendly and helpful and the rooms spacious and clean. All of our guest rooms are full suites with a kitchen and living room. Our suites are about 50% larger than a standard hotel room....

La Vergne, Tennessee
Reviewed 3 weeks ago

My 15-month-old son, my husband and I stopped at this hotel for one night on our way to visit my parents in Maryland. After checking in, I asked if they had any milk I could buy for my son so we didn't have to go out to a store (it had been along car ride). They asked what kind of...

Thank bethpetschonek
John D, Director of Sales at MainStay Suites Airport, responded to this review

Dear Guest, Thank you for stay with us and taking time to share these great comments. We are glad our staff was able to get you some milk for your child. Its a standard for our staff to call following your check in to be sure the room is up to your expectations. We are a full suites hotel so...

Saint Pete Beach, Florida
Reviewed 5 April 2017

Thought that the Mainstay Suites would be a nice layover. The suites are in need of a makeover. Our suite was dark and dingy. The shower did not drain properly. The hotel is pet friendly and the staff were pleasant.

Thank bamajda
John D, Director of Sales at MainStay Suites Airport, responded to this review

Dear Guest, Thank you for your stay with us and for taking time to share you feedback. We have addressed the slow drain and shared your positive comments about our staff. We are so glad you were able to bring your pet with you. All of our guest’s rooms have been renovated with new bedding sleep sofas, wall vinyl, desk...

Four Oaks, North Carolina
Reviewed 16 March 2017 via mobile

We came to Roanoke for a volleyball tournament. John the manager was so extremely helpful when I had to book a block of rooms. The rooms were perfect and I had zero issues with cleanliness. We had to play several games over the weekend at different venues. I can not express how kind, pleasant and helpful the staff was. This...

Thank 1971volleyballmom4
John D, Director of Sales at MainStay Suites Airport, responded to this review

Dear Guest, Thank you so much for bring your Volleyball team to stay with us. You kind feedback is very appreciated. To say our rooms and "super clean" and staff "super friendly" is what keeps us doing our great job for our guest everyday! As you stated, the great Valley View Mall location cannot be beat. Glad you enjoyed our...

Reviewed 13 March 2017

Nice room, comfortable beds and great breakfast!! Traveled there with two teenage daughters for a volleyball tournatheir. Late afternoon check in and check out which allowed flexibility for our schedules. Would definitely stay again.

Thank Lucinda W
John D, Director of Sales at MainStay Suites Airport, responded to this review

Dear Guest, Thank you for staying with us and taking time to share your feedback. The annual Shamrock Volleyball tournament is a great event and we are glad you choose our full suites hotel for your stay. We have just completed most of our guest room renovations and those "comfortable beds" are brand new. Our GM wanted them to have...

Reviewed 12 March 2017 via mobile

We had a two night stay for business. Everything was spotless and the beds were comfy. Plenty of room in the closet and kitchen for storage. Full size refrigerator/freezer was nice. Strong shower head and adequate hot water. Check in was quick and the employees we encountered at check in/out and at breakfast were very friendly. Walls aren't very thick...

Thank bdaygirl
Toronto, Canada
Reviewed 3 March 2017 via mobile

Great hotel for extended-stay or for one night The extended-stay rooms are fantastic with a fully equipped kitchen area nice living room area and a great comfortable bed One small concern is the highway can be noisy in one side of the hotel The exercise room is not very well-equipped but the treadmill works well and it is equipped with...

Thank Brent H
John D, Director of Sales at MainStay Suites Airport, responded to this review

Dear Guest, Thank you for staying with us and for sharing your great experience. You are correct that our hotel is great for extended stay. Every room has a full suite complete with kitchen and living room. With regards to our fitness room being a little small, I am happy to report we at some -point during our renovations enlarging...

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11/06/2017 12/06/2017
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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Make yourself at home and stay longer for less at the pet-friendly MainStay Suites® Roanoke Airport in Roanoke, VA. We are conveniently located off of Interstates 81 and 581, less than two miles from the Roanoke Regional Airport and the Valley View Mall and close to the following popular attractions: Blue Ridge Parkway Dixie Caverns and Pottery Shop Mill Mountain Zoo Lewis-Gale Medical Center Field ballpark Spend time exploring the area, which offers a wide range of outdoor recreational activities like golfing, hiking, horseback riding, boating, fishing and swimming. A variety of restaurants, cocktail lounges and specialty shops are within walking distance. Our spacious suites will make your time with us enjoyable whether you’re here for days, weeks or even months. Each residential-style guest room includes fully-equipped kitchen facilities, sofa sleepers, flat-screen television, hair dryer and iron. Additional complimentary offerings include: Free continental breakfast Free premium cable television with movie channels Free airport transportation Free high-speed Internet access Corporate travelers will appreciate our on-site business center, public computer, access to copy and fax services and meeting facilities. Start or finish the day with a workout in our exercise room and spend time relaxing by practicing your swing on our on-site putting green. Our extended stay hotel has ample free parking that can accommodate most vehicles and features laundry facilities on the property that are available for use at your convenience. Book your stay today at the MainStay Suites in Roanoke, VA and enjoy all of the luxuries of home for as long as you like. ... more   less 

Additional Information about MainStay Suites Airport

Address: 5080 Valley View Blvd NW, Roanoke, VA 24012-2038
Region: United States > Virginia > Roanoke
Price Range: $155 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites Airport 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Mainstay Suites Airport Hotel Roanoke
Mainstay Roanoke
Mainstay Suites Roanoke
Hotel Style:
#5 Romantic Hotel in Roanoke
#9 Business Hotel in Roanoke
#10 Family Hotel in Roanoke
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Questions & Answers

Here's what travellers have asked, with answers from MainStay Suites Airport staff and other travellers.
3 questions
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over a year ago

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Questions? Get answers from MainStay Suites Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Use lower if possible.”
billbM9543SB, 20 May 2017 | Read review
“ask for the 4th floor...super quiet and non-smoking”
mfariamg, 26 Feb 2017 | Read review
“Choose a room facing away from the highway.”
hardyba9, 25 Feb 2017 | Read review
“loved the king suite”
gjgatti1, 9 Jun 2016 | Read review
“Dont look for anywhere else to stay. You cannot fail to enjoy your stay here”
178difinbow, 3 Mar 2016 | Read review
5 of 5
US$129* /night
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