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MainStay Suites Airport

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Traveller (12)
Room & Suite (47)
Dining (8)
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Overview
  • Excellent65%
  • Very good23%
  • Average7%
  • Poor2%
  • Terrible3%
Travellers talk about
“full kitchen”(11 reviews)
“living area”(11 reviews)
“front desk”(30 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Free Airport Transportation
Suites
2 Star Hotel
All hotel details
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Reviews (193)
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191 results
Traveller rating
120
45
15
5
6
Traveller type
Time of year
LanguageEnglish
120
45
15
5
6
Show reviews that mention
All reviewsfull kitchenliving areafront deskvariety of cerealsseparate bedroomgreat hotelroom suitearriving latequiet at nightextended stayva tech graduationsmall kitchenfree shuttlestaff went out of their waythe hotel is pet friendlythe sofa bedthe breakfast area
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1 - 5 of 191 reviews
Reviewed 2 weeks ago

Great experience! The staff were very friendly. The room was clean and spacious. The breakfast was excellent with hot foods such as eggs, sausage, biscuits and gravy, as well all kinds of pastries. Easy location off of interstate. We will definitely stay here again next...More

Thank Jason A
Response from John D, Director of Sales at MainStay Suites AirportResponded 2 weeks ago

Dear Guest, Thank you so much for staying with us and taking time to share your fantastic feedback. We are glad you enjoyed our complimentary All American Breakfast that offers a little something for everyone. We get many guest comments how much they enjoy our...More

Reviewed 3 weeks ago via mobile

Staff is very friendly and the Manager is awesome. Fast check in and our suite was lovely, spotless and very comfortable. Beds are so comfy and bathrooms are large. We were very happy with the hotel, our room and most of all the friendly service....More

Thank Debbie G
Response from John D, Director of Sales at MainStay Suites AirportResponded 2 weeks ago

Dear Guest, Thank you for staying with us and taking time to share your feedback. We will be sure to tell all of our staff about your fantastic comments about them. All of our staff takes great pride in our guest and facility. We will...More

Reviewed 4 weeks ago

As the title says, this is the nicest Choice Hotel property we have stayed in. Room was comfortable & clean, nice kitchen & bath, friendly and helpful staff, good coffee and hot breakfast. Excellent property!More

Thank Steve F
Response from John D, Director of Sales at MainStay Suites AirportResponded 4 weeks ago

Dear Guest, Thank you for staying with us. We are so pleased by your comment that we are "the nicest Choice hotel you have stayed in. Our staff takes great pride in our guest and hotel and this often translates into our guest having a...More

Reviewed 4 weeks ago

My wife and I were in the area and tried to stay at our "usual" chains but they were sold out. We tried Mainstay Suites and what a pleasure it was to stay there. The young lady at the front desk gave us all kinds...More

Thank Phil P
Response from garyDLIvp, VP of Operations at MainStay Suites AirportResponded 4 weeks ago

Thanks so much for going out of your comfort zone and trying something new. I'm so glad you enjoyed your stay and I thank you for the nice comments. Our rooms are much larger than typical hotel rooms and we offer some great added amenities,...More

Reviewed 5 weeks ago

Each time I have stayed at this hotel, the accommodations have been excellent, and the staff is ”always” friendly and helpful. Bonnie, Amanda and Mizz Curtis make you feel right at home! Stay there sometime, you won’t be sorry! Oh, and the Roanoke Mall is...More

Thank pjdouthat
Response from garyDLIvp, VP of Operations at MainStay Suites AirportResponded 4 weeks ago

Thanks for being a returning guest. I will pass on your nice comments to Bonnie, Amanda, and Ms.Curtis. They truly enjoy serving their guests as if they were in their own home. BTW...inquire about our free shuttle and the local mall is no longer a...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$103 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Roanoke
#9 Family Hotel in Roanoke
#9 Business Hotel in Roanoke
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$103 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Roanoke
#9 Family Hotel in Roanoke
#9 Business Hotel in Roanoke
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (12)
Room & Suite (47)
Dining (8)
Business Centre & Event Rooms (2)
Questions & Answers
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Erin C
April 27, 2018|
Answer
Response from Elroy N | Reviewed this property |
They had thise little 2 cup ones with a flat filter. We went to desk to ask for more. . But they did have plenty of coffee down by the lobby.
0
Votes
xrayjng
January 30, 2018|
AnswerShow all 3 answers
Response from robertnC4809OY | Reviewed this property |
Not sure,I think they only have a few, I would contact hotel
0
Votes
1Sundrop
May 28, 2016|
AnswerShow all 2 answers
Response from John D | Property representative |
We do not have a pool, but our sister property next door does and our guest are welcome to use it. We are located in the same parking lot.
0
Votes
Room Tips
"Any room here is a great location."
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"I give the hotel ratings a five stars, but it wouldn’t let me click on them!"
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"The top floor facing the front of the building offers great views of the famous Roanoke Star!"
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"Top floor is quiet"
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