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MainStay Suites Airport

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#14 of 40 Hotels in Roanoke
Certificate of Excellence
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MainStay Suites Airport
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159 Reviews from our TripAdvisor Community

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Showing 157: English reviews
Boise, Idaho
Reviewed 7 September 2016

This facility is a little dated, but as of the autumn of 2016, the rooms are being redecorated. The staff are friendly, the breakfast is nice and varied, the rooms are clean and beds are comfortable. It has a small exercise room but no swimming pool. It is well located but can be a bit of challenge to get in...

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Helpful?
Thank Iwannagetoff
John D, Director of Sales at MainStay Suites Airport, responded to this review

Dear Guest, Thank you for staying with us and sharing your feedback. We are glad you enjoyed our newly renovated guest rooms. This project is ongoing and not all of our rooms are complete, but we will be working floor by floor till all are done. We are glad you like our complimentary All American Breakfast and will share with...

Augusta, Georgia
Reviewed 24 August 2016

While the decor in our room was very dated and the price a little high for something that looks so old, the beds were comfortable, clean and met our needs with two small dogs. I would happily stay here again.

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Thank A_Logan_W
John D, Director of Sales at MainStay Suites Airport, responded to this review

Dear Guest, Thank you for staying with us and taking time to share you feedback. We are glad you brought your pets with you. Thank you for sharing that you found our hotel to be clean and comfortable. You are correct about the need for some renovations and I am happy to report we have started this process in the...

Fredericksburg, Virginia
Reviewed 20 August 2016 via mobile

This facility is definitely older. It is a very dated hotel. The elevator was really slow, but that's not a big deal. Otherwise, the two bedroom suite with 2 bathrooms was good. The bigger bedroom has a shower only, and the smaller bedroom has a tub. The little rubber ducks were a nice touch. The fitness center was equipped decently....

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Thank Josh L
John D, Director of Sales at MainStay Suites Airport, responded to this review

Dear Guest, Thank you for taking time to stay with us and sharing your feedback. I am glad most of it was positive. We will be sure to tell our staff you found them friendly and glad you enjoyed the suites with kitchen and living room. You are right about our hotels with pools being sister properties. In fact the...

A TripAdvisor Member
2 reviews
1 helpful vote
Reviewed 18 July 2016 via mobile

This is THE place to stay in Roanoke or Salem, VA. We stayed from 7-14 to 7-17 and paid an advance price of $295, tax included, for a 2 room suite that had 2 queens, double bed pull-out sofa, 2 TVs, bath, and full kitchen w/ dishes, full size dishwasher, 2 eye stovetop, and full size refrigerator. Our family of...

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Thank A TripAdvisor Member
John D, Director of Sales at MainStay Suites Airport, responded to this review

Thank you so much for staying with us and taking time to share your feedback. I could not write anything better that what you said about our property! Great value, full suite with kitchen and living room, fantastic breakfast and pet friendly! The only thing you missed is how great our staff is and the fantastic Valley View location with...

Reviewed 28 June 2016

Check in was fast and efficient. Front desk clerk was able to provide recommendations for a later evening supper (Shakers - nearby). King suite room was comfortable, well appointed, and clean. Really wish we had been able to stay more than one night! Loved the rubber ducky that was left for us!

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Thank Dixie71
John D, Director of Sales at MainStay Suites Airport, responded to this review

Dear Guest, Thank you so much for staying with us and taking time to share your comments about your positive experience. We are glad you enjoyed our full suite hotel. Our location at Valley View Mall provides shopping, dining, movie theater and so much more right outside our door. So glad you enjoyed the rubber ducky on your bathtub. This...

Roanoke, Virginia
Reviewed 9 June 2016

after losing our home to a fire in April 2016, we were truly embraced by everyone at Mainstay Suites. This is cleanest hotel. Our dogs were welcomed there. The front desk staff became like friends, yet they were professional. Never too busy to help. The manager Bonnie was another sweet soul, that geniunely cared about people staying there; if you...

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Thank gjgatti1
Richmond, Va.
Reviewed 25 May 2016

The staff at MainStay Suites were so helpful and accommodating that I would stay here again in a heartbeat. The hotel itself is typical of suite-type lodging accommodations. Breakfast is included. Roanoke is a friendly place and the staff and guests at the MainStay Suites were, too. Our room was good, although there were a few things that could have...

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Thank rrsrichmond
John D, Director of Sales at MainStay Suites Airport, responded to this review

Dear Guest, Thank you for staying with us and taking time to write about your stay. To say you would "stay here again in a Heartbeat" is a great compliment. We will tell the staff that you was impressed with their hospitality. Our staff takes great pride in taking care of our facility and guest. Thanks for bringing to our...

Reviewed 21 May 2016

I booked one night at this hotel on May 20th because it was close to Roanoke airport and I had to get my daughter and a friend there for a very early flight the next morning. We have been Choice Hotels members for a few years, but never stayed in a Mainstay Suites. What a treat this hotel was! The...

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Thank Diana G
John D, Director of Sales at MainStay Suites Airport, responded to this review

Dear Guest, We want to thank you so much for a fantastic response. As you mentioned, our guest rooms are very spacious, actually about 50% larger than a standard hotel room. The NEW bedding is indeed "plush" and we have completely replaced every bed from the ground up with upgraded bedding and then finished them off by triple sheeting! We...

Tazewell
Reviewed 17 May 2016 via mobile

We come to Roanoke every two months and my wife comes twice a year on business. We have stayed multiple places in the Valley View area and the Main Stay is our favorite. Rooms are like little apartments, they are very clean and cozy. The staff was great and the breakfast buffet was great. The hotel is pet friendly which...

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Thank Kevin W
John D, Director of Sales at MainStay Suites Airport, responded to this review

Dear Guest, Thank you for staying with us and taking time to share about your positive experience. We are glad to hear that out of several Valley View hotels we have become your favorite for monthly visits. As you mention, we have "apartment like" guest room that is on average about 50% larger than a standard hotel room. This extra...

Chantilly, Virginia
Reviewed 15 May 2016

Clean, comfortable and super friendly staff. Breakfast was good and early. We loved our stay in Roanoke. It was super convenient even if we were 40 minutes away from Blacksburg were VT graduation was held.

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Thank lmollers
John D, Director of Sales at MainStay Suites Airport, responded to this review

Dear Guest, Thank you so much for taking time to share your positive comments. We get many comments about how clean our hotel is and about our fantastic staff. You are correct that we are an easy drive to Virginia Tech and many folks like staying in Roanoke because of access to Valley View Mall that is right outside our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Make yourself at home and stay longer for less at the pet-friendly MainStay Suites® Roanoke Airport in Roanoke, VA. We are conveniently located off of Interstates 81 and 581, less than two miles from the Roanoke Regional Airport and the Valley View Mall and close to the following popular attractions: Blue Ridge Parkway Dixie Caverns and Pottery Shop Mill Mountain Zoo Lewis-Gale Medical Center Field ballpark Spend time exploring the area, which offers a wide range of outdoor recreational activities like golfing, hiking, horseback riding, boating, fishing and swimming. A variety of restaurants, cocktail lounges and specialty shops are within walking distance. Our spacious suites will make your time with us enjoyable whether you’re here for days, weeks or even months. Each residential-style guest room includes fully-equipped kitchen facilities, sofa sleepers, flat-screen television, hair dryer and iron. Additional complimentary offerings include: Free continental breakfast Free premium cable television with movie channels Free airport transportation Free high-speed Internet access Corporate travelers will appreciate our on-site business center, public computer, access to copy and fax services and meeting facilities. Start or finish the day with a workout in our exercise room and spend time relaxing by practicing your swing on our on-site putting green. Our extended stay hotel has ample free parking that can accommodate most vehicles and features laundry facilities on the property that are available for use at your convenience. Book your stay today at the MainStay Suites in Roanoke, VA and enjoy all of the luxuries of home for as long as you like. ... more   less 

Additional Information about MainStay Suites Airport

Address: 5080 Valley View Blvd NW, Roanoke, VA 24012-2038
Region: United States > Virginia > Roanoke
Price Range: $111 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites Airport 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Mainstay Suites Airport Hotel Roanoke
Mainstay Roanoke
Mainstay Suites Roanoke
Hotel Style:
#5 Romantic Hotel in Roanoke
#9 Business Hotel in Roanoke
#10 Family Hotel in Roanoke
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Questions & Answers

Here's what travellers have asked, with answers from MainStay Suites Airport staff and other travellers.
3 questions
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Lynchburg
9 months ago

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Questions? Get answers from MainStay Suites Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for the 4th floor...super quiet and non-smoking”
 of 5 bubbles mfariamg, 26 Feb 2017 | Read review
“Choose a room facing away from the highway.”
 of 5 bubbles hardyba9, 25 Feb 2017 | Read review
“loved the king suite”
 of 5 bubbles gjgatti1, 9 Jun 2016 | Read review
“Dont look for anywhere else to stay. You cannot fail to enjoy your stay here”
 of 5 bubbles 178difinbow, 3 Mar 2016 | Read review
“Any rooms overlooking the beautiful field and mountains.”
 of 5 bubbles MarineCorpsLyons, 7 Feb 2016 | Read review
5 of 5