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All reviewsliving areafront deskseparate bedroomroom suitegreat hotelarriving lateextended stayquiet at nightnice bedssmall kitchenstaff went out of their waythe hotel is pet friendlythe sofa bedoatmealthe breakfast areaoutstanding customer servicechoose this hotel
My wife is from Roanoke and left back in the 60's with her parents, brother and sisters and moved to Boston. She had such great childhood memories of growing up there. So this was a trip with her sister and brother in-law, her sister does...More
Response from John D, Director of Sales at MainStay Suites AirportResponded 3 August 2017
Thank you for staying with us and taking time to share your great feedback. As a lifelong resident, it is amazing how much Roanoke has changed. So many new opportunities makes Visit Virginia's Blue Ridge a great destination! There are many new Craft...More
I booked this hotel for two nights, one each before and after my trip to the Bahamas. I used Choice Privileges points for both nights, and it was only 8000 per night, for a two room suite with a small kitchen including two burner stove,...More
Response from John D, Director of Sales at MainStay Suites AirportResponded 25 July 2017
Thank you so much for staying with us and taking time to share you feedback. Hope you enjoyed your trip to the Bahama's. Glad you was able to fix a nice meal in our fully appointed kitchen. Many guest choose us because our full suite...More
We always stay here whenever we're in town for Family or Church events! The staff are all very accommodating and friendly! We love the kitchenette and having a separate bedroom. The rooms are always exceptionally clean! We will continue to stay here! Thank you Mainstay...More
Thank Tammy S
Response from garyDLIvp, VP of Operations at MainStay Suites AirportResponded 21 July 2017
Thanks so much for visiting us again. I'm so pleased you enjoyed another stay with us. Our rooms are quite large with extra space to "spread out".
We look forward to seeing you again on your next visit to the Roanoke valley.
Traveler's Plus recommended this to us. It was very neat and clean. Conveniently located to stores and restaurants. Staff was excellent! We will visit this location again. This place was quiet as well. I thought we would hear lots of airplanes but we did not.More
Response from John D, Director of Sales at MainStay Suites AirportResponded 3 July 2017
Thank you so much for staying with us and taking time to share your positive feedback. You like many find out Valley View Mall location to be great. From shopping, dinning, moving theater and much more, its all located right outside our door....More
Second stay at this hotel and again everything was great! The staff is very friendly and helpful. The room was immaculate and comfortable. That combined with the included breakfast makes a great value! Also a very convenient location - close to downtown, restaurants, airport and...More
Thank Gary H
Response from John D, Director of Sales at MainStay Suites AirportResponded 5 June 2017
Thank you so much for your return visit and we are glad that once again you had a positive experience. We are proud of our staff and facility and love that you found our rooms to be "immaculate". Many guest find our Valley...More