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MainStay Suites Airport

179 reviews
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Traveller (7)
Room & Suite (47)
Dining (6)
Overview
  • Excellent62%
  • Very good25%
  • Average8%
  • Poor2%
  • Terrible3%
Travellers talk about
“living area”(11 reviews)
“front desk”(27 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Free Airport Transportation
Suites
2.5 Star Hotel
All hotel details
Rooms
Mar. 5Mar. 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (179)Write a Review
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Traveller rating
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LanguageEnglish
107
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15
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6
Show reviews that mention
All reviewsliving areafront deskseparate bedroomroom suitegreat hotelarriving lateextended stayquiet at nightnice bedssmall kitchenstaff went out of their waythe hotel is pet friendlythe sofa bedoatmealthe breakfast areaoutstanding customer servicechoose this hotel
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11 - 15 of 177 reviews
Reviewed 2 August 2017

My wife is from Roanoke and left back in the 60's with her parents, brother and sisters and moved to Boston. She had such great childhood memories of growing up there. So this was a trip with her sister and brother in-law, her sister does...More

Thank robertnC4809OY
Response from John D, Director of Sales at MainStay Suites AirportResponded 3 August 2017

Dear Guest, Thank you for staying with us and taking time to share your great feedback. As a lifelong resident, it is amazing how much Roanoke has changed. So many new opportunities makes Visit Virginia's Blue Ridge a great destination! There are many new Craft...More

Reviewed 23 July 2017

I booked this hotel for two nights, one each before and after my trip to the Bahamas. I used Choice Privileges points for both nights, and it was only 8000 per night, for a two room suite with a small kitchen including two burner stove,...More

Thank RUtraveller
Response from John D, Director of Sales at MainStay Suites AirportResponded 25 July 2017

Thank you so much for staying with us and taking time to share you feedback. Hope you enjoyed your trip to the Bahama's. Glad you was able to fix a nice meal in our fully appointed kitchen. Many guest choose us because our full suite...More

Reviewed 19 July 2017 via mobile

We always stay here whenever we're in town for Family or Church events! The staff are all very accommodating and friendly! We love the kitchenette and having a separate bedroom. The rooms are always exceptionally clean! We will continue to stay here! Thank you Mainstay...More

Thank Tammy S
Response from garyDLIvp, VP of Operations at MainStay Suites AirportResponded 21 July 2017

Thanks so much for visiting us again. I'm so pleased you enjoyed another stay with us. Our rooms are quite large with extra space to "spread out". We look forward to seeing you again on your next visit to the Roanoke valley. Gary Purvis VP...More

Reviewed 29 June 2017

Traveler's Plus recommended this to us. It was very neat and clean. Conveniently located to stores and restaurants. Staff was excellent! We will visit this location again. This place was quiet as well. I thought we would hear lots of airplanes but we did not.More

Thank SL4Evr
Response from John D, Director of Sales at MainStay Suites AirportResponded 3 July 2017

Dear Guest, Thank you so much for staying with us and taking time to share your positive feedback. You like many find out Valley View Mall location to be great. From shopping, dinning, moving theater and much more, its all located right outside our door....More

Reviewed 1 June 2017

Second stay at this hotel and again everything was great! The staff is very friendly and helpful. The room was immaculate and comfortable. That combined with the included breakfast makes a great value! Also a very convenient location - close to downtown, restaurants, airport and...More

Thank Gary H
Response from John D, Director of Sales at MainStay Suites AirportResponded 5 June 2017

Dear Guest, Thank you so much for your return visit and we are glad that once again you had a positive experience. We are proud of our staff and facility and love that you found our rooms to be "immaculate". Many guest find our Valley...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$97 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Roanoke
#9 Family Hotel in Roanoke
#9 Business Hotel in Roanoke
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
Details
Price range
US$97 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Roanoke
#9 Family Hotel in Roanoke
#9 Business Hotel in Roanoke
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
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Traveller (7)
Room & Suite (47)
Dining (6)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
xrayjng
30 January 2018|
AnswerShow all 3 answers
Response from robertnC4809OY | Reviewed this property |
Not sure,I think they only have a few, I would contact hotel
0
Votes
1Sundrop
28 May 2016|
AnswerShow all 2 answers
Response from John D | Property representative |
We do not have a pool, but our sister property next door does and our guest are welcome to use it. We are located in the same parking lot.
0
Votes
lctara
30 April 2016|
Answer
Response from bonnie261305 |
Yes I have 1 2bedroom/2bathroom available for your dates. The USD rate is $250.00 + tax per night.
0
Votes
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12
Room Tips
"Top floor is quiet"
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"Make sure to let them know if you want a pet friendly room or one that does not allow pets."
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"We asked for non-smoking and got it. I was thankful. Clean as a pin."
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"Use lower if possible."
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