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MainStay Suites Airport

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#13 of 40 Hotels in Roanoke
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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MainStay Suites Airport
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164 Reviews from our TripAdvisor Community

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Showing 162: English reviews
Roanoke, Virginia
Reviewed 9 June 2016

after losing our home to a fire in April 2016, we were truly embraced by everyone at Mainstay Suites. This is cleanest hotel. Our dogs were welcomed there. The front desk staff became like friends, yet they were professional. Never too busy to help. The manager Bonnie was another sweet soul, that geniunely cared about people staying there; if you...

Thank gjgatti1
Richmond, Va.
Reviewed 25 May 2016

The staff at MainStay Suites were so helpful and accommodating that I would stay here again in a heartbeat. The hotel itself is typical of suite-type lodging accommodations. Breakfast is included. Roanoke is a friendly place and the staff and guests at the MainStay Suites were, too. Our room was good, although there were a few things that could have...

Thank rrsrichmond
John D, Director of Sales at MainStay Suites Airport, responded to this review

Dear Guest, Thank you for staying with us and taking time to write about your stay. To say you would "stay here again in a Heartbeat" is a great compliment. We will tell the staff that you was impressed with their hospitality. Our staff takes great pride in taking care of our facility and guest. Thanks for bringing to our...

Reviewed 21 May 2016

I booked one night at this hotel on May 20th because it was close to Roanoke airport and I had to get my daughter and a friend there for a very early flight the next morning. We have been Choice Hotels members for a few years, but never stayed in a Mainstay Suites. What a treat this hotel was! The...

Thank Diana G
John D, Director of Sales at MainStay Suites Airport, responded to this review

Dear Guest, We want to thank you so much for a fantastic response. As you mentioned, our guest rooms are very spacious, actually about 50% larger than a standard hotel room. The NEW bedding is indeed "plush" and we have completely replaced every bed from the ground up with upgraded bedding and then finished them off by triple sheeting! We...

Reviewed 17 May 2016 via mobile

We come to Roanoke every two months and my wife comes twice a year on business. We have stayed multiple places in the Valley View area and the Main Stay is our favorite. Rooms are like little apartments, they are very clean and cozy. The staff was great and the breakfast buffet was great. The hotel is pet friendly which...

Thank Kevin W
John D, Director of Sales at MainStay Suites Airport, responded to this review

Dear Guest, Thank you for staying with us and taking time to share about your positive experience. We are glad to hear that out of several Valley View hotels we have become your favorite for monthly visits. As you mention, we have "apartment like" guest room that is on average about 50% larger than a standard hotel room. This extra...

Chantilly, Virginia
Reviewed 15 May 2016

Clean, comfortable and super friendly staff. Breakfast was good and early. We loved our stay in Roanoke. It was super convenient even if we were 40 minutes away from Blacksburg were VT graduation was held.

Thank lmollers
John D, Director of Sales at MainStay Suites Airport, responded to this review

Dear Guest, Thank you so much for taking time to share your positive comments. We get many comments about how clean our hotel is and about our fantastic staff. You are correct that we are an easy drive to Virginia Tech and many folks like staying in Roanoke because of access to Valley View Mall that is right outside our...

south boston va
Reviewed 20 April 2016

I was a member of a party of six that stayed at this hotel for job training. The front desk staff were very hospitable. They were very welcoming and personable. They assisted with directions and dinner recommendations. The room was spotless and very comfortable. The hotel had just updated their bedding. It was very comfortable. It felt like being in...

Thank deelite66
John D, Director of Sales at MainStay Suites Airport, responded to this review

Dear Guest, Thank you so much for your recent stay and taking time to share your positive feedback. We are glad you found our staff and service to be "wonderful and the guest rooms "spotless". Our staff takes great pride in their job and taking care of our guest. Thanks also for noticing our new bedding. We are very happy...

Ipswich, United Kingdom
Reviewed 3 March 2016

The whole bulding is very clean and well kept. All the staff are happy to help and advise you. The rooms are very clean and well maintained. The breakfast has an extensive choice from cooked to continental type, to cereals, something for every taste.

Thank 178difinbow
John D, Director of Sales at MainStay Suites Airport, responded to this review

Dear Guest, Thank you so much for staying with us and taking time to share your positive feedback. We get many compliments on how clean and well maintained our hotel is. We appreciate you saying how nice and helpful our staff is. They take great pride in their job and our facility. I like your description of our All American...

Madison, Alabama
Reviewed 8 February 2016

For Christmas travel, I was looking for a pet friendly hotel about midway between Madison, Al and Manalapan, NJ. Roanoke turned out to be my best option this time. I first considered the Residence Inn but it was considerably more than I wanted to spend and I wasn't sure if there was a pet fee on top of that so...

Thank fred_traveler_13
John D, Director of Sales at MainStay Suites Airport, responded to this review

Dear Guest, Thank you so much for staying with us, we are glad Egor had a good stay too. Your comments are fantastic and speak to everything we are known for. Having been in the "extended stay" market for years, I always tell guest why settle for a standard hotel room when you can have a full suite, kitchen and...

Roanoke, Virginia
Reviewed 7 February 2016

We are military and because of so, we have stayed in many hotels both nation wide and international. Staying at Mainstay has been the absolute best place we've ever stayed. The rooms are wonderful and clean. The best part of our experience is the care that we've received from the front Office Manager Amanda W. She had gone out of...

Thank MarineCorpsLyons
John D, Director of Sales at MainStay Suites Airport, responded to this review

Dear Guest, First off thank you for your service to our country. To say our hotel is "the best experience you have had in a hotel" when you have stayed in so many both nation wide and international is truly a compliment. Your observation of our staff is very accurate as they take great pride in our hotel and treating...

New Delhi, India
Reviewed 6 February 2016 via mobile

They have good big clean tidy rooms . breakfast is scrambled eggs. Cheese. Bacon. Bread. Coffee. Fruits . waffles etc. They give free shuttle to anywhere inside Roanoke. We stayed there for 45 days approx. The location is the best. All places to eat n shop are just nearby. Kitchen had all appliances. Cleaning was done regularly. Staff was helpful...

Thank Pushpender S
John D, Director of Sales at MainStay Suites Airport, responded to this review

Dear Guest, Thank you for taking time to share about your great stay here. We are glad you enjoyed our clean suites, All American Breakfast and great location. We are often told what a great value we are and how guest enjoy our full suites. Combined with our fantastic Valley View Mall location and easy access from all major highways,...

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04/06/2017 05/06/2017
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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Make yourself at home and stay longer for less at the pet-friendly MainStay Suites® Roanoke Airport in Roanoke, VA. We are conveniently located off of Interstates 81 and 581, less than two miles from the Roanoke Regional Airport and the Valley View Mall and close to the following popular attractions: Blue Ridge Parkway Dixie Caverns and Pottery Shop Mill Mountain Zoo Lewis-Gale Medical Center Field ballpark Spend time exploring the area, which offers a wide range of outdoor recreational activities like golfing, hiking, horseback riding, boating, fishing and swimming. A variety of restaurants, cocktail lounges and specialty shops are within walking distance. Our spacious suites will make your time with us enjoyable whether you’re here for days, weeks or even months. Each residential-style guest room includes fully-equipped kitchen facilities, sofa sleepers, flat-screen television, hair dryer and iron. Additional complimentary offerings include: Free continental breakfast Free premium cable television with movie channels Free airport transportation Free high-speed Internet access Corporate travelers will appreciate our on-site business center, public computer, access to copy and fax services and meeting facilities. Start or finish the day with a workout in our exercise room and spend time relaxing by practicing your swing on our on-site putting green. Our extended stay hotel has ample free parking that can accommodate most vehicles and features laundry facilities on the property that are available for use at your convenience. Book your stay today at the MainStay Suites in Roanoke, VA and enjoy all of the luxuries of home for as long as you like. ... more   less 

Additional Information about MainStay Suites Airport

Address: 5080 Valley View Blvd NW, Roanoke, VA 24012-2038
Region: United States > Virginia > Roanoke
Price Range: $155 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites Airport 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Mainstay Suites Airport Hotel Roanoke
Mainstay Roanoke
Mainstay Suites Roanoke
Hotel Style:
#5 Romantic Hotel in Roanoke
#9 Business Hotel in Roanoke
#10 Family Hotel in Roanoke
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Questions & Answers

Here's what travellers have asked, with answers from MainStay Suites Airport staff and other travellers.
3 questions
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11 months ago

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Questions? Get answers from MainStay Suites Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Use lower if possible.”
billbM9543SB, 20 May 2017 | Read review
“ask for the 4th floor...super quiet and non-smoking”
mfariamg, 26 Feb 2017 | Read review
“Choose a room facing away from the highway.”
hardyba9, 25 Feb 2017 | Read review
“loved the king suite”
gjgatti1, 9 Jun 2016 | Read review
“Dont look for anywhere else to stay. You cannot fail to enjoy your stay here”
178difinbow, 3 Mar 2016 | Read review
5 of 5
US$129* /night
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Prices are for 1 room, 2 adults
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