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See all 3 hotels in Rocky Mount

Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake

101 reviews
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Traveller (31)
Room & Suite (15)
Dining (5)
Overview
  • Excellent41%
  • Very good26%
  • Average17%
  • Poor9%
  • Terrible7%
Travellers talk about
“pancake machine”(4 reviews)
“room was clean”(11 reviews)
“first floor”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn Lake
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Reviews (101)Write a Review
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LanguageEnglish
38
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17
10
8
Show reviews that mention
All reviewspancake machineroom was cleanfirst floorroad noiseonly stayed one nightthe hotel staffsofa bedthe staff was friendly and helpfulthe breakfast areagreat place to stayfresh fruitbusiness tripwould definitely stay here againmartinsvillecollegenjharvester
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1 - 5 of 100 reviews
Reviewed 5 days ago

Stayed here when touring properties at Smith Mountain Lake. VERY comfortable bed. Staff is all about ensuring a pleasant experience. Jared, the manager, is a rock star even though fairly new to this location. Only glitch, which dropped to a 4 score, was room door...More

Thank merrydb
Response from HIERockyMountSML, General Manager at Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn LakeResponded 4 days ago

Thank you for choosing to stay at the Holiday Inn Express & Suites Rocky Mount and for letting us know what you loved and what you didn't love. I'm pleased to hear that overall your stay was good. I appreciate you mentioning the areas where...More

Hotel's Favourite
Reviewed 4 October 2017

This is one of the cleanest hotels I have been in. The room was very spacious. Good breakfast and good coffee. The staff was just great. It is very convenient to food and shopping. We were just passing through and only stayed one night but...More

Thank AnthonyandCindy E
Response from HIERockyMountSML, General Manager at Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn LakeResponded 9 October 2017

Thank you for your review. I am glad to hear that the hotel & staff were able to meet your expectations. We hope to see you again soon! Regards, Jeffrey Parker General Manager

Reviewed 1 week ago

We booked our room and found the hotel to be very satisfactory upon check in. The room was modern, stylish and well appointed. We were greeted promptly and the staff was very friendly. The breakfast was very good. If you are booked on a lower...More

Thank mlw1959
Response from HIERockyMountSML, General Manager at Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn LakeResponded 1 week ago

Thank you for choosing to stay at the Holiday Inn Express & Suites Rocky Mount and for letting us know what you loved and what you didn't love. I'm pleased to hear that overall your stay was good. I appreciate you mentioning the areas where...More

Reviewed 7 December 2017 via mobile

I just traveled to Rocky Mount for a 3 day business trip. The hotel was very clean and the desk receptionist (Sabrina) was probably the nicest person that I have ever encountered at any hotel where I have ever stayed. She was very pleasant, friendly...More

Thank CPasour
Response from HIERockyMountSML, General Manager at Holiday Inn Express Hotel & Suites Rocky Mount/Smith Mtn LakeResponded 11 December 2017

We are so glad you stayed at the Holiday Inn Express & Suites Rocky Mount and that you took time out of your busy day to write a review. I am delighted to hear that our staff took great care of you and that we...More

Reviewed 2 December 2017 via mobile

The hotel is new, the towels are of a decent thickness. We had a delicious large chocolate chip cookie upon arrival. There were few guests on the Friday night that we stayed. The breakfast was great with many choices including a pancake machine, fresh fruit...More

Thank Carla1016
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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Hot Tub
Tennis Court
Indoor pool
Details
Price range
US$94 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$94 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (31)
Room & Suite (15)
Dining (5)
Pool & Beach (1)
Hotel & Grounds (30)
Bathroom (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
tcjeffers
19 August 2017|
AnswerShow all 2 answers
Response from HIERockyMountSML | Property representative |
Thank you for bringing this to our attention. The necessary corrections have been made. We apologize for any inconvenience this may have caused you.
1
Vote
JeromeAvalon_NJ
14 February 2017|
AnswerShow all 2 answers
Response from Dot C | Reviewed this property |
No issue for this
0
Votes
Room Tips
"Stay on 3rd floor!! No noise from rooms above."
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"First floor facing the parking lot."
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"Don't expect an actual suite."
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"AVOID third floor - no water pressure (hot or cold)"
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