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Holiday Inn Express & Suites Charlottesville - Ruckersville

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Holiday Inn Express & Suites Charlottesville - Ruckersville
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315 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Charlottesville - Ruckersville
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Showing 313: English reviews
Sterling, Virginia
Reviewed 14 February 2016

We had a good stay. The room was clean. There were some items missing in the room, nothing major, just small things you expect. We had hair conditioner but no shampoo. The bag for the ice bucket wasn't there. Looks like someone just didn't hit every block on their daily checklist. The room was quiet. We noticed someone down the...

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Helpful?
Thank Imzpickle
Raj D, General Manager at Holiday Inn Express & Suites Charlottesville - Ruckersville, responded to this review

Dear Guest, I want to first apologize for the little items that were missed in the rooms during your stay. This should not have happened. I have addressed it with the housekeeping staff and also have the executive housekeeper follow up on rooms that were clean. The ice machine has been repaired on the floor that you were on, We...

Winchester, Virginia
Reviewed 1 February 2016

Though we had a small issue with our first room, the problem was remedied very quickly and to our complete satisfaction. (Apparently the heater wasn't working in the first room and someone had checked in and left after using the bathroom and it hadn't been reported yet.) Breakfast was great: pork and turkey sausage, scrambled eggs, biscuits and gravy, cereal,...

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Helpful?
Thank SusanMcK_44
Raj D, General Manager at Holiday Inn Express & Suites Charlottesville - Ruckersville, responded to this review

Dear Guest, Thank you so much for your review of our hotel. First I want to apologize for the heater not working properly. Next, I am pleased to hear that after moving you to another room you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again....

Ruckersville, Virginia
Reviewed 27 January 2016

We stayed here over the weekend when it snowed so we could get to work. The staff is AMAZING! The lady who checked us in made sure we were happy and even called to make sure the room was what we needed. Very thoughtful!!! At the middle of the night I went outside to smoke and started to nod off....

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Helpful?
Thank SB19RU
Raj D, General Manager at Holiday Inn Express & Suites Charlottesville - Ruckersville, responded to this review

Dear guest, Thank you for the review of our hotel during your stay. A positive guest experience is one thing that our staff takes great pride in. We are glad that you enjoyed the breakfast and the cleanliness of the guestrooms. We look forward to having you again next time there's a snow storm.

Tempe
Reviewed 23 January 2016

Formerly Best Western. Holiday Inn bought the hotel last Fall and have been remodeling it. Breakfast area is open and inviting instead of closed off. Fewer than 25% rooms were occupied but we still managed to be in the room next to the construction and power tools. Not thrilled when the fire alarm accidentally went off at 6:30 a.m. This...

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Helpful?
Thank Judy B
Raj D, General Manager at Holiday Inn Express & Suites Charlottesville - Ruckersville, responded to this review

Dear guest, Thank you for your review of our hotel. We do apologize that your placed on a floor with renovations happening and the fact that the fire alarm went off so early in the morning. Our renovations are almost complete and we hope that you will come back and see the new hotel when your travels bring you back...

Reviewed 19 January 2016 via mobile

This hotel is now a Holiday Inn Express. We had a King Suite. Very dark. Room needs more light and it has a very strange layout. Not worth the money. No phone service in the living room because it was behind the elevator. Breakfast terrible. Pre-fab omelets, rubbery pancakes and rubbery hard boiled eggs. In-room frig and microwave very nice....

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Helpful?
Thank Elizabeth C
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Charlottesville - Ruckersville, responded to this review

Dear Elizabeth C, Thank you for being our guest and for taking the time to write your review. It is great to know that you were able to appreciate the service provided by our staff. However, I was concerned to see that you were not impressed with our breakfast offerings and the layout of the room. I would like to...

Raleigh, North Carolina
Reviewed 4 January 2016

We needed a place to stay after Christmas for an overnight visit with relatives in nearby Barboursville. This Holiday Inn fills a long-time need for a convenient hotel in the Ruckersville, VA area. It is new, clean, well-appointed and the staff is extremely courteous and professional, also very reasonably priced. There is also a complimentary gym in the basement. Their...

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Helpful?
Thank L C
madison, wi
Reviewed 24 December 2015

Instead of staying in Charlottesville, va and battling the traffic to get to the airport, this hotel is so close to the airport, the staff so friendly and helpful, and the rooms are updated, clean and beautiful, you'll want to extend your stay. Breakfast is included, warm but the usual.

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Helpful?
Thank livetoswim
Raj D, General Manager at Holiday Inn Express & Suites Charlottesville - Ruckersville, responded to this review

Dear Guest, I wanted to say thank you for your review of our hotel. I am pleased to hear that your stay was great and enjoyable. This is something that our staff takes great pride in, so we truly value your feedback and hope that you will visit us again when you come back to the Charlottesville area. Sincerely, Raj...

Beijing
Reviewed 12 December 2015 via mobile

The property was undergoing renovations as it has just converted to a Holiday Inn Express branding. The front desk staff were fantastic and all elements of service was professional. They offer a free breakfast and was, as expected, very basic. The king size room was well appointed and comfortable. The 2nd floor laundry machines allowed me to travel light during...

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Helpful?
Thank RDI_13
Raj D, General Manager at Holiday Inn Express & Suites Charlottesville - Ruckersville, responded to this review

Dear Guest, I want to thank you so much for your review of our hotel. I am please to hear that you enjoyed your stay and that the staff was fantastic. As you mentioned we are currently undergoing a renovation and doing as much as we can to impact every guest stay as minimal as possible. We hope that you...

Surprise, Arizona
Reviewed 10 November 2015 via mobile

Good location to visit Monticello, Ash Lawn, and Montpelier. Comfortable King bed. Fluffy towels. Plenty of hot water. Pretty good hot breakfast included. Hot tea and coffee available all day. Cupcakes at late afternoon. Microwave and refrigerator. Desk clerk, Dimisile?, was wonderful. Always smiling and gracious. Very informative about the area. She gets 10 stars!

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2Thank Mary W
Reviewed 29 September 2015

The property was undergoing renovations having just converted to a Holiday Inn Express. The service was fine and the free breakfast was, as expected, not great – but the automated pancake maker was amazing!! The room was sizable and relatively comfortable. The 3rd floor ice machine did not work and was not fixed during our 3 day stay.

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Helpful?
Thank Jim B
Raj D, General Manager at Holiday Inn Express & Suites Charlottesville - Ruckersville, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We are glad that you enjoyed the pancake machine. Sincerely, Raj D.

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Airport Transportation
  • Banquet Room
Official Description (provided by the hotel)
Welcome to the new 100 percent non-smoking Holiday Inn Express & Suites in Charlottesville - Ruckersville. We are conveniently located on Route 29, four miles north of the Charlottesville Albemarle Airport (CHO). With our location being 14 miles north of Downtown Charlottesville, we offer a quiet setting off the highway. Leisure guests will find the Holiday Inn Express and Suites Charlottesville - Ruckersville near popular area attractions: Thomas Jefferson's Monticello, James Madison's Montpelier, Shenandoah National Park, Monticello Wine Trail and the University of Virginia. Share the spirit of the Cavaliers at Scott Stadium or catch a concert at John Paul Jones Arena. As a guest at our modern hotel near Charlottesville, enjoy convenient amenities including free breakfast, on-site parking and Wi-Fi with every stay. Our hotel also features a 24-hour fitness center, business center and seasonal, outdoor pool. ... more   less 

Additional Information about Holiday Inn Express & Suites Charlottesville - Ruckersville

Address: 5920 Seminole Trail, Ruckersville, VA 22968-0900 (Formerly Charlottesville Airport Inn & Suites)
Region: United States > Virginia > Ruckersville
Price Range: $149 - $365 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Charlottesville - Ruckersville 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Best Western Plus Charlottesville Airport Inn And Suites
Best Western Plus Charlottesville Airport Hotel Ruckersville
Best Western Ruckersville
Ruckersville Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Charlottesville - Ruckersville staff and other travellers.
3 questions
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Lewisburg, West Virginia
over a year ago
Thornton, Colorado
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Berkeley Springs, West Virginia
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Questions? Get answers from Holiday Inn Express & Suites Charlottesville - Ruckersville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sits behind Dunkin Donuts off 29.”
568tamalas, 18 Oct 2016 | Read review
“#1-Best Hotel to stay in Ruckersville Virginia”
eavey123, 18 Oct 2016 | Read review
“don't get one with a connecting door.”
jtbmom, 28 Aug 2016 | Read review
“The hotel is in a small town but close to local restaurants or even to Charlottesville.”
839lesk, 23 Jun 2016 | Read review
“be advised they rooms on the first floor and the lobby gets loud in the morning with free breakfast.”
Jeff1519, 20 Jun 2016 | Read review
5 of 5