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Hampton Inn Salem East-Electric Road

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#2 of 13 Hotels in Salem
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Hampton Inn Salem East-Electric Road
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452 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Salem East-Electric Road
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Showing 450: English reviews
Reviewed 29 June 2016

We stayed 2 nights and enjoyed our weekend very much.The room was very clean and the bedding was comfortable. Breakfast was very good and on Sunday morning they do not rush to clean up at 10AM. It seemed the breakfast was not cleared away until all guests were finished visiting the buffet.The staff especially Serita at the front desk went...

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Helpful?
1Thank robertbS2907IC
Bob S, General Manager at Hampton Inn Salem East-Electric Road, responded to this review

Thank for choosing us and congratulations! 50 years is quite an achievement! We hope to see you on the 51st anniversary!

Chester, United States
Reviewed 29 June 2016

I would highly recommend this hotel! VERY clean and friendly. Did have a small problem with internet hookup but other than that, we had no problems!!!! Complimentary breakfast was excellent every morning. A Variety was served each day. Housecleaning staff was wonderful. Very friendly and eager to speak to each of their guests.

Review collected in partnership with Hampton
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1Thank Jill D
Bob S, General Manager at Hampton Inn Salem East-Electric Road, responded to this review

Thank you for the wonderful critique! I'll pass your comments along to the staff.

Danbury, United States
Reviewed 28 June 2016

Stayed one night at this property. We were just traveling thru. Was up to Hampton standards. Located across the street from a steak house that we had an enjoyable meal. Had a unique lobby design that I haven't see at other locations.

Review collected in partnership with Hampton
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2Thank Francis K
Bob S, General Manager at Hampton Inn Salem East-Electric Road, responded to this review

Thank for staying with us. We do love our lobby and I'm glad that you took notice. I hope you got to enjoy our lemonade stand we've recently built.

Columbia SC, United States
Reviewed 28 June 2016

Nice clean rooms...very friendly and helpful employees...and the breakfast was far above the usual breakfast. Among the things seldom seen on a breakfast bar were Canadian bacon and a large bowl of fresh fruits. This hotel truly stood out in quality and service.

Review collected in partnership with Hampton
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Helpful?
1Thank Robert R
Bob S, General Manager at Hampton Inn Salem East-Electric Road, responded to this review

Thank you for the wonderful review. I also appreciate the specific mention of our breakfast bar items. We really try to please everyone.

Keyport, New Jersey
Reviewed 27 June 2016

Staff was very friendly. Hotel was very clean. A few of the staff went out of their way to make us feel welcome and comfortable.we checked out and didn't realize we forgot something in our room. The woman in housekeeping found us in the lobby with our forgotten item.

Review collected in partnership with Hampton
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Helpful?
Thank Michael F
Bob S, General Manager at Hampton Inn Salem East-Electric Road, responded to this review

Thank you for taking the time to give a review. I'm so glad to hear that we were able to catch you before you left without leaving anything behind. I hope you have a great weekend!

Seguin, United States
Reviewed 26 June 2016

Being next to the hospital where i was working was a great advantage! No sidewalks to reach areas outside the immediate property was a disadvantage. Not having a pantry shop in the hotel was not acceptable. No room service (in room meals) was not acceptable. Parking lot lights kept my room from acceptable darkness for sleeping. Staff conversations just outside...

Review collected in partnership with Hampton
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Helpful?
Thank Gary H
Bob S, General Manager at Hampton Inn Salem East-Electric Road, responded to this review

Thank you for providing a review of our hotel. I'm glad to hear you were happy with our location as we have many things in walking distance from the hotel. There is a crosswalk to go across the street, but there are no sidewalks as you've pointed out at the street level. There are sidewalks around the hotel itself, but...

Clearwater, United States
Reviewed 26 June 2016

This is a truly excellent property, with superb staff in every area. Located in Salem, but close to Roanoke. Also, if you are visiting the LewisGale Medical Center, then this is your hotel of choice! Just a short walk across the parking lot and you are in the hospital lobby.

Review collected in partnership with Hampton
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Helpful?
Thank David B
Bob S, General Manager at Hampton Inn Salem East-Electric Road, responded to this review

Thank you! I will pass along your comments to our staff. I love to hear when we meet expectations!

Lewisville, Texas
Reviewed 20 June 2016

We were met at check in by attentive and gracious employees who made us feel welcome. The room was well appointed, clean and with very comfortable beds. The breakfast and lobby area were inviting. The breakfast selections were above average. The only minor drawback of the property is the parking which is spread out and in different areas. We would...

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Helpful?
Thank Charlie C
Bob S, General Manager at Hampton Inn Salem East-Electric Road, responded to this review

Thank you for taking the time to provide a review. We agree that that parking is different than most locations, but we also think that it is more convenient than other locations as well. You can enter our hotel on 3 floors where most are only entered on the ground floor only. I'm glad you enjoyed our breakfast selection, and...

Alexandria, Virginia
Reviewed 20 June 2016

Serita is AWESOME. After a problem with our AirBnB the day of a wedding we were going to, we needed a place to stay ASAP and get ready for the afternoon wedding. She set us up with a great room and was even able to make sure it was ready in time for us to check-in early. Great hotel and...

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Helpful?
Thank Christine C
Bob S, General Manager at Hampton Inn Salem East-Electric Road, responded to this review

Thank you for the wonderful review! Yes, Serita is always happy to go above and beyond and is just simply a great employee and person. I'll pass along your comments to Serita. See you again soon! Bob

Pennsylvania
Reviewed 19 June 2016 via mobile

I try to support hotels with EV charging and chose this hotel for that reason. They have four charging stations, but they were all blocked during my entire visit. Staff was not interested in enforcing the one and only "electric vehicle only" spot. Now we have to drive rather conservatively to try to reach another charger in order to make...

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Helpful?
Thank Cermak
Bob S, General Manager at Hampton Inn Salem East-Electric Road, responded to this review

Hi, The parking lot at the 4th floor belongs to our hotel not the hospital, so we have 3 parking lots and sufficient parking for our capacity. When we're completely booked as we were during your stay, some of our guests do have to drive around the back of our hotel... but there is an entrance there and it is...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Hampton Inn Salem East-Electric Road

Address: 1886 Electric Rd, Salem, VA 24153-7461
Region: United States > Virginia > Salem
Price Range: $152 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn Salem East-Electric Road 3*
Number of rooms: 113
Reservation Options:
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Also Known As:
Hampton Inn Roanoke/Salem Hotel Salem
Hampton Inn Salem
Salem Hampton Inn
Hotel Style:
#2 Romantic Hotel in Salem
#2 Business Hotel in Salem
#3 Family Hotel in Salem
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Salem East-Electric Road staff and other travellers.
2 questions
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Myrtle Beach, South Carolina
1 month ago
over a year ago

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Questions? Get answers from Hampton Inn Salem East-Electric Road staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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