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    Holiday Inn Express Hotel & Suites Salem

    991 Russell Dr, Salem, VA 24153-3068
    +1 877-859-5095
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    2017-11-26 2017-11-27
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    US$91
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    Traveller (64)
    Room & Suite (28)
    Dining (5)
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    Overview
    • Excellent56%
    • Very good30%
    • Average9%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “cinnamon rolls” (10 reviews)
    “hi express” (6 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Holiday Inn Express Hotel & Suites Salem
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    Rooms
    Nov 26Nov 27
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (328)
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    1 - 5 of 328 reviews

    Reviewed 1 week ago

    Overall, not bad... The good: The view (if you get on the mountain side) was really nice, especially in fall. The bed was new and really comfortable. The cinnamon rolls at breakfast (like all Holiday Inn Expresses) are terrific, and the little pancake machine is...More

    Thank professorroyhinkley
    Response from Sherry S, General Manager at Holiday Inn Express Hotel & Suites SalemResponded 1 week ago

    We are delighted you had time to enjoy the beautiful mountain views that our property has to offer. The cinnamon rolls as well as the pancake machine is a favorite amount many of our guests. Thank you for the nice comments about our property. Thank...More

    Hotel's Favourite
    Reviewed 7 September 2017 via mobile

    I've noticed that more and more HI properties are getting makeovers and this hotel in Salem is the latest to make my favorites list. It's the 9th one I've stayed in this year and it's like a mini-luxury hotel, here's a list or reasons. First...More

    Thank vzescape
    Response from Sherry S, General Manager at Holiday Inn Express Hotel & Suites SalemResponded 11 September 2017

    Its great to read about all the reasons why you enjoyed staying at our property and why you choose our brand of hotels. Thank you for the many nice compliments about our facility and staff. We greatly appreciate your feedback and hope we have the...More

    Reviewed 3 weeks ago

    The woman at check-in was very nice. Our room had a king bed and sofa, with a desk and table. The internet worked well. Our room was on the first floor and quiet. The bed was good but the pillows were awful. The shower was...More

    Thank kcheze
    Response from Sherry S, General Manager at Holiday Inn Express Hotel & Suites SalemResponded 3 weeks ago

    Thank you for sharing your feedback with us. We will certainly use your feedback to continuously improve the guest experience at our property. We appreciate your business and hope to have the chance to serve you again. Thank you, Sherry

    Reviewed 4 weeks ago via mobile

    One of the best HI Express hotels we've stayed at in quite some time. I'm sure being relatively new plays a big part. Clean, quiet, comfortable rooms and common areas. Friendly staff. The new upgraded beds were a pleasant surprise. Will definitely stay here again...More

    Thank waterhog
    Response from Sherry S, General Manager at Holiday Inn Express Hotel & Suites SalemResponded 3 weeks ago

    Thank you for the nice comments. Its an honor to have our guests speak of our facility this way and have so many nice compliments about our facility and staff. Thank you for sharing your feedback with us. We greatly appreciate your business and hope...More

    Reviewed 11 October 2017

    Close proximity (within an hour) to several of Virginia's colleges right off interstate 81. With Google Maps on our phone it was very easy to find. Not exactly in the center of things and you do have to drive a bit to dine out. Price...More

    Thank Di G
    Response from Sherry S, General Manager at Holiday Inn Express Hotel & Suites SalemResponded 12 October 2017

    Thank you for taking the time to share your experience with us. We are delighted your recent stay with us was nice. Thank you for the nice comments about our staff and facility. I am truly sorry for the noise issue you spoke of. We...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Self-Serve Laundry
    • Dry Cleaning
    • Multilingual Staff
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • US$95 - US$152 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Family Hotel in Salem
    • #4 Romantic Hotel in Salem
    • #4 Business Hotel in Salem
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 75
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Booking.com, Hotels.com, Expedia, Priceline, Travelocity, Orbitz, Hotwire, Cancelon, TripOnline SA, getaroom.com and Cheap Tickets so you can book your Holiday Inn Express Hotel & Suites Salem reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Salem
    • Also Known As
    • Holiday Inn Express Hotel And Suites Salem
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    Traveller (64)
    Room & Suite (28)
    Dining (5)
    Hotel & Grounds (61)
    Business Centre & Event Rooms (1)
    Nearby
    Sponsored by:
    Country Inn & Suites By Carlson, Roanoke
    757 reviews
    7.73 km away
     
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    5.55 km away
     
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    Nearby Restaurants
    Blue Apron Restaurant and Red Rooster Bar
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    Mac and Bob's
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    3.47 km away
    Billy's Barn Restaurant & Lounge
    151 reviews
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    Macado's
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    Nearby Attractions
    Parkway Brewing Company
    57 reviews
    1.07 km away
    Salem Red Sox
    48 reviews
    3.73 km away
    Charlotte's Web Antique Mall
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    3.87 km away
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    18 reviews
    3.86 km away
    Ask a question
    Questions & Answers
    MadMadMadMadWorld
    28 May 2017|
    AnswerShow all 3 answers
    Response from John O | Reviewed this property |
    When we checked out, I saw a lady with a very small dog and inquired at the Front Desk about pets. I was told only service animals were allowed, but people sneak their pets in or call them "service" animals.
    0
    Votes
    MadMadMadMadWorld
    27 May 2017|
    AnswerShow all 3 answers
    Response from chazleen | Reviewed this property |
    I don't believe so. However there are other hotels in the area that are. I would advise calling them.
    0
    Votes
    Ariel S
    25 April 2017|
    AnswerShow all 2 answers
    Response from Sherry S | Property representative |
    We are located on the same street as Lewis Gale but on the North end. We are roughly 10 minutes or less from the hospital.
    0
    Votes
    Room Tips
    "Ask for a mountain view."
    Read review
    "The staff was very helpful in honoring our request of a first floor suite."
    Read review
    "Mountain View rooms are worth it."
    Read review
    "Any room is great. Quiet"
    Read review
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