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Holiday Inn Express Hotel & Suites Salem

HIExpress.comUS$86*
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#4 of 13 Hotels in Salem
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites Salem
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305 Reviews from our TripAdvisor Community

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Showing 305: English reviews
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Nashville
Reviewed 1 week ago

An overnight stop on a trip north. We had stayed in this location several years ago and were hopeful that things would be the same. We found the hotel still very well kept with clean and inviting common areas and a well maintained look. Our room was clean & comfortable. Staff friendly & helpful. Thank you for a great stay.

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Helpful?
Thank MikeAllenNashville
Sherry S, General Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

I am very excited that you decided to stay with us again on your recent travels up north. Its great that you received the same great stay as you did several years ago. Thank you for the nice comments and for sharing your experience with us. We appreciate your business and hope to have you stay with us on your...

Baltimore, Maryland
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

I almost knocked this down to a 3 or 4 star because the cleaning staff came in my room at 4:30 pm without knocking and I had a sleeping toddler taking a nap. I asked them to please leave, and then they came back in seconds later! They also tried to clean our room at 8:45 am when checkout is...

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Helpful?
1Thank joeybagz312
About Hotel's Favourite Review
Sherry S, General Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

We are delighted that your overall stay with us was great. We are delighted you and your family liked our hot buffet style breakfast. There is a little something for everyone. Thank you for the nice comments about our staff and facility. I am very sorry about the housekeeping staff knocking on your door so early in the morning. I...

Washington DC, District of Columbia
Reviewed 2 weeks ago

Summary: I stayed in room #203 on 5/6/2017 and paid $189 for the privilege of basically not sleeping from all the noise - it feels like the building is made of sticks and duck tape. I'll start off with the two pros, since everything else is full of cons: Pros: - Good mountain views from the rooms in the back...

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Helpful?
Thank venture2017
Sherry S, General Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to...

Connecticut, United States
Reviewed 4 weeks ago via mobile

Made reservations over the phone, staff was wonderful. Prices were amazing! We ended up arriving at 4am, and the gal at the front desk was all ready for us, it was the quickest check in I've ever done! Room was beautiful; clean and stocked! Water pressure great, beds comfortable, firm and soft pillows available. Breakfast was great, all staff were...

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Helpful?
Thank Antonio D
Sherry S, General Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

We appreciate you taking the time to share your experience with us. We are delighted your stay was great as well as convenient and efficient for your needs. We only wish you could of spent more time at our property. Maybe on your next stay with us you will be able to. Thank you for the nice comments about our...

New City, New York
Reviewed 18 April 2017

Clean, neat, and well appointed. What more could you want or ask for. It's close to the interstate, about 1/2 miles away. The free breakfast was a bonus. It's a non smoking hotel as there is a sign posted at the entrance to the hotel. The pool is outdoors so it is a seasonal pool.

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Helpful?
Thank geodandrew
Sherry S, General Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

We are excited to know that your recent stay with us was great. I am sorry that you were not able to take advantage of our pool and hot tub due to the season. Maybe on your next stay with us it will be the right season and you will have the chance too. Thank you for your nice comments...

Pennsylvania
Reviewed 8 April 2017

We stayed at this HIE once again on our way down and back to Florida this year. It upholds the standards of the franchise very well as providing a clean, quiet lodging at a reasonable price. Good breakfast and comfortable room, and easy on and off the interstate. We have used this place for a few years as our waypoint...

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Helpful?
Thank Grofe
Sherry S, General Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

Its great to receive feedback from guests that stay with us often. Your feedback is very important to us and we will continue to use it to continually improve were our guests tell us we may need it. I am very delighted that your stay with us has always been great. Thank you for sharing your experience with us and...

Reviewed 20 March 2017 via mobile

I was very pleased with my stay here. Exceptionally clean! Room and bed were fantastic. Everything was as listed and no surprises! The hot breakfast bar was very good. No gravy for the biscuits, but that wasn't a biggie. Eggs, sausage, bacon, pancakes... wonderful! I will definitely return to this hotel.

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Helpful?
Thank Marsha W
Sherry S, General Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

I am excited to know that your stay with us was excellent and you found your room to be exceptionally clean. The hot breakfast is a great way to start your day. There's a choice for everyone. I'm sorry that the gravy was not on the menu the morning you stayed. Hopefully we will be serving it on your next...

Beltsville, Maryland
Reviewed 14 March 2017

This hotel is outstanding in every way. We were traveling and I was sick and needed a really comfortable place to stay for the night. We made reservations by sitting by the side of the road and figuring out how far we could go before I got totally exhausted. This was the place and we were so fortunate to find...

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Helpful?
Thank John O
Sherry S, General Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

Its exciting to know what a great stay you had with us during your long exhausting travels. Thank you for the nice comments about our facility and staff. I am very sorry that you were not feeling well why you were staying with us but I am certainly glad that our staff and facility were able to make you comfortable....

Connecticut
Reviewed 6 March 2017

We stayed at this Holiday Inn Express driving from Florida back home to Connecticut! Arriving after 13 hours on the road we were greeted by Monica! She was friendly, helpful and efficient. I had an issue with my membership number and Monica took care of getting it all settled without even being asked! The room was very clean, comfortable and...

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Helpful?
Thank chazleen
Sherry S, General Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

I am excited to know how well your stay was and that you will continue to stay at our property on your annual trip. Thank you for the nice comments about our front desk staff. I am certainly pleased that she was able to clear up any issues with your membership and make your check in experience efficient. Thank you...

Lancaster, PA
Reviewed 3 March 2017

We stayed at the Salem VA Holiday Inn Express twice in the last 3 weeks as we traveled down to the FL panhandle and again on the way back. I always look for a Holiday Inn Express when we're traveling and we're never disappointed and Salem is no exception. The rooms are always very well designed for space while having...

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Helpful?
Thank Flanlgirl
Sherry S, General Manager at Holiday Inn Express Hotel & Suites Salem, responded to this review

Its an honor to read all the nice things you had to say about our property as well as all the Holiday Inn Expresses you have stayed at. Consistency when traveling is a great deal to a guest. With our brand of hotels You know what to expect before you arrive at our properties. Here at the Holiday Inn Express...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The newest addition to the heart of Blue Ridge is the Holiday Inn Express Hotel & Suites Salem, VA! We are conveniently located to I-81 at exit 141, just a short drive to following area attractions : Roanoke College, Salem Civic Center, & James Moyer Complex. With our world class service and many Salem/Roanoke businesses, restaurants and attractions within walking distance or minutes from our front door, you ll discover why our guests have selected us as their preferred hotel in Roanoke Valley! This state-of-the-art hotel features special in room amenities such as free high-speed Internet access, 37 flat panel LCD TV and free local calls. Whether you are staying with us for business or pleasure, take time to relax and enjoy our outdoor swimming pool, business center, wireless Internet access in all public areas and fitness center. Points of Interest: Companies: General Electric, Carter Machinery, & Medeco. Hospitals: Lewis Gale Hospital, & Veterans Affairs Hospital. Universities: Roanoke College, Virginia Tech, Hollins University & Radford University. Local Attractions: Taubman Museum of Art, Virginia Museum of Transportation, & Dixie Caverns. Stay Smart at the Holiday Inn Express Hotel and Suites Salem Virginia. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Salem

Address: 991 Russell Dr, Salem, VA 24153-3068
Region: United States > Virginia > Salem
Price Range: $130 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Salem 2.5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Salem
Hotel Style:
#4 Romantic Hotel in Salem
#4 Business Hotel in Salem
#4 Family Hotel in Salem
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Salem staff and other travellers.
3 questions
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Valdosta, Georgia
Charleston, South Carolina

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Questions? Get answers from Holiday Inn Express Hotel & Suites Salem staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else”
venture2017, 7 May 2017 | Read review
“It's a smoke free hotel.”
geodandrew, 18 Apr 2017 | Read review
“We like upper floors away from the elevator and ice machine.”
226JohnO226, 14 Mar 2017 | Read review
“I've never had a bad room but you will have a ton of extra space if you get a King bed instead of 2 Queens”
Flanlgirl, 3 Mar 2017 | Read review
“We request a first floor room. Easier for my 86 year old husband. We return again and again. Love the good spirited staff.”
I8472PFjanem, 19 Jan 2017 | Read review
5 of 5
HIExpress.com
US$86* /night
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HotelQuicklyUS$116
Booking.comUS$86
Expedia.comUS$86
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Prices are for 1 room, 2 adults
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