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Holiday Inn Express Hotel & Suites Salem

332 reviews
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Traveller (64)
Room & Suite (28)
Dining (5)
Overview
  • Excellent55%
  • Very good31%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“pancake machine”(10 reviews)
“cinnamon rolls”(10 reviews)
“hi express”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Hotel & Suites Salem
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (332)Write a Review
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Traveller rating
177
104
31
11
9
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Time of year
LanguageEnglish
177
104
31
11
9
Show reviews that mention
All reviewspancake machinecinnamon rollshi expressfront deskviews of the mountainssausageburger kingthe breakfast areapool and hot tubgreat stayvery nice hotelbiscuitsbeds were very comfortablefree breakfastno exceptioncleaning staffwould stay here again
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131 - 135 of 332 reviews
Reviewed 30 January 2015 via mobile

Very good hotel, everything in good condition and clean. All the staff were very cheerful and friendly. Furniture at the reception area was different and trendy. Hotel was easy to find coming off the Interstate and very much a lone hotel. Breakfast was similar to...More

Thank H L
Response from ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites SalemResponded 23 February 2015

Dear HL, Thank you for telling us about your visit with us. We are so glad you enjoyed the hotel. Thank you for telling us your concerns about the hotel wifi. We are very sorry for any inconvenience that you were caused because of this....More

Reviewed 21 January 2015

Very nice hotel but my only complaint is if you want to or have to work from your room you might as well go to bed! The wireless internet service is extremely slow and there isn't an option to connect directly via cable...More

1  Thank Robbie M
Response from ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites SalemResponded 23 February 2015

Dear Robbie, Thank you for telling us about your visit with us. We appreciate all of your comments and concerns about the hotel. Thank you for your concern about the hotel internet. We will pass this on to our tech team. We are very sorry...More

Reviewed 14 January 2015 via mobile

My friend and I stopped here as a quick overnight stay on a road trip and I can not say enough good things! Both front desk agents we encountered were very friendly, our room was spotless, the room was large with high ceilings, the beds...More

Thank Megkreidyy
Response from ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites SalemResponded 23 February 2015

Dear Megkreidyy, Thank you for telling us about your visit with us. We value all of your feedback. Thank you for all of of your great comments about the hotel. We will be sure to pass this feedback on to our staff. They always appreciate...More

Reviewed 5 January 2015

This place is awesome. My wife and I stayed here as we drove through the area. The Hotel itself was very well cared for, the staff were very friendly and helpful, the room was clean and beds comfortable. We had a room with 2 queens...More

1  Thank MattwG
Response from ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites SalemResponded 23 February 2015

Dear MattwG, Thank you for telling us about your visit with us. We are so glad you and your wife chose us for your hotel needs. We are so glad you enjoyed the hotel. Thank you for telling us your concerns about the room. We...More

Reviewed 29 December 2014

This hotel was clean and staff was nice but a couple things were aggravating. We have a large family and needed a room with a pullout couch. Upon arrival I asked if there was bedding for the pullout. The desk clerk was very courteous and...More

Thank Erik R
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites SalemResponded 13 January 2015

Dear Erik R, Thank you for taking the time to review our property. I appreciate your positive feedback about the cleanliness and nice staff at the hotel. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Dry Cleaning
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$104 - US$164 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Salem
#4 Business Hotel in Salem
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$104 - US$164 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Salem
#4 Business Hotel in Salem
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (64)
Room & Suite (28)
Dining (5)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
MadMadMadMadWorld
28 May 2017|
AnswerShow all 3 answers
Response from John O | Reviewed this property |
When we checked out, I saw a lady with a very small dog and inquired at the Front Desk about pets. I was told only service animals were allowed, but people sneak their pets in or call them "service" animals.
0
Votes
MadMadMadMadWorld
27 May 2017|
AnswerShow all 3 answers
Response from chazleen | Reviewed this property |
I don't believe so. However there are other hotels in the area that are. I would advise calling them.
0
Votes
Ariel S
25 April 2017|
AnswerShow all 2 answers
Response from Sherry S | Property representative |
We are located on the same street as Lewis Gale but on the North end. We are roughly 10 minutes or less from the hospital.
0
Votes
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12
Room Tips
"Ask for a mountain view."
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"The staff was very helpful in honoring our request of a first floor suite."
Read review
"Mountain View rooms are worth it."
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"Any room is great. Quiet"
Read review
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