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Richmond Airport Hotel

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Richmond Airport Hotel
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454 Reviews from our TripAdvisor Community

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Showing 451: English reviews
Suffolk, Virginia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

This is not a hotel I would choose for a vacation, for a family trip or for a couples getaway. It's located right next to the Richmond Airport, and the Park and Fly deal was the entire reason we chose it. The money we saved on parking fees and the time we saved by being so close to the airport... More 

Helpful?
Thank Res S
DawnMGR, Manager at Richmond Airport Hotel, responded to this review

We thank you so much for your kind words and continued patronage of our property. We always strive to meet our guest's needs, and we're glad to know we have been able to do that for you. Please do join us again when your travel plans bring you back in our vicinity. If I can be of service to you... More 

Roanoke, Virginia
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 week ago NEW

This place needs a lot of work. I think I would've stayed away based on previous reviews, but my boss made the reservations. The hallways are very large, empty, and kind of scary. The room was dirty and outdated. There was a mess of cables behind the night stand, sitting on top of the most dust I've ever seen. Clearly,... More 

Helpful?
Thank Huey L
DawnMGR, Manager at Richmond Airport Hotel, responded to this review

We are so sorry that your stay with us left you feeling dissatisfied and displeased. We are in the midst of preparing to renovate our property and address many of the issues you raised. Despite the content of your comments being critical, we appreciate what you had to say and will strive to use your input to improve our hotel... More 

Roanoke
Level Contributor
5 reviews
3 hotel reviews
Reviewed 1 week ago via mobile

Front desk is rude & felt it was okay to have us stand outside for 20 mins in 34 degree weather like it was no problem. The bathrooms are DISGUSTING. Never would recommend, there is better in the area.

Helpful?
Thank Rachel Antoinet... P
DawnMGR, Manager at Richmond Airport Hotel, responded to this review

We are so sorry that your stay with us left you feeling dissatisfied and displeased. We are in the midst of preparing to renovate our property and address many of the issues you raised. Despite the content of your comments being critical, we appreciate what you had to say and will strive to use your input to improve our hotel... More 

Espoo, Finland
Level Contributor
64 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

Stay was ok though the service at front desk was not the greatest with some of the workers. Room was basic, clean and I got a good night´s sleep. Would recommend and go again if at the neighborhood. Breakfast was plenty.

Helpful?
Thank Hessu_FIN
DawnMGR, Manager at Richmond Airport Hotel, responded to this review

We thank you so much for your kind words and continued patronage of our property. We always strive to meet our guest's needs, and we're glad to know we have been able to do that for you. Please do join us again when your travel plans bring you back in our vicinity. If I can be of service to you... More 

Mendon, Massachusetts
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 weeks ago via mobile

After an evening of flight delays I was pleased to know my hotel was just a door step away. Room was very spacious but needs a bit of updating: especially bathroom. No breakfast offered either. Would have like a coffee bar.

Helpful?
1 Thank Jean C
DawnMGR, Manager at Richmond Airport Hotel, responded to this review

We thank you so much for your kind words and continued patronage of our property. We always strive to meet our guest's needs, and we're glad to know we have been able to do that for you. Please do join us again when your travel plans bring you back in our vicinity. If I can be of service to you... More 

Dronfield, United Kingdom
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 27 October 2016

Like a previous reviewer I also arrived at the hotel from the airport very late, although having called ahead to use the shuttle bus the receptionist had already got all my paperwork ready so I was checked in very efficiently. As with the previous reviewer, the public areas of the hotel are very tired (seems that it was originally a... More 

Helpful?
Thank Cpt_Strangepork
DawnMGR, Manager at Richmond Airport Hotel, responded to this review

We thank you so much for your kind words and continued patronage of our property. We always strive to meet our guest's needs, and we're glad to know we have been able to do that for you. Please do join us again when your travel plans bring you back in our vicinity. If I can be of service to you... More 

Level Contributor
82 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 17 October 2016 via mobile

We got into the Richmond airport very late and by the time we got our car rental and headed out it was 12:30 am... so nice to go a block to the hotel. Though it was tired and needed major redecorating it was clean and quiet.

Helpful?
Thank Kat B
DawnMGR, Manager at Richmond Airport Hotel, responded to this review

We thank you so much for your kind words and continued patronage of our property. We always strive to meet our guest's needs, and we're glad to know we have been able to do that for you. Please do join us again when your travel plans bring you back in our vicinity. If I can be of service to you... More 

Greenville, SC
Level Contributor
121 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 28 September 2016

First of all, this hotel is not near I-95. Some reviews show that it is, but you have to travel a good 30 minutes from I-95 to get to it. The pricing is great so it still may be worth it to you as I stayed there on a Thursday night and came back again on the following Sunday when... More 

Helpful?
Thank blackwidowinsc
DawnMGR, Manager at Richmond Airport Hotel, responded to this review

We thank you so much for your kind words and continued patronage of our property. We always strive to meet our guest's needs, and we're glad to know we have been able to do that for you. Please do join us again when your travel plans bring you back in our vicinity. If I can be of service to you... More 

1 review
Reviewed 21 September 2016 via mobile

New carpet or bare floors are needed in the elevators. Plenty of parking for late arrivers. Easily accessible, clean and comfortable. Excellent stay, excellent price. Breakfast buffet with the hot waffles was worth it.

Helpful?
Thank Marlon B
DawnMGR, Manager at Richmond Airport Hotel, responded to this review

We thank you so much for your kind words and continued patronage of our property. We always strive to meet our guest's needs, and we're glad to know we have been able to do that for you. Please do join us again when your travel plans bring you back in our vicinity. If I can be of service to you... More 

Bedford
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 19 September 2016

My wife and I stayed at this place years ago when it was the Doubletree. It is still being promoted as such, or at least they didn't remove all affiliating with the Doubletree. Still stickers on the reception doors. No smoking rooms now, the rooms and hallways are filled with access holes, drywall peeling off the walls, carpets might be... More 

Helpful?
Thank Dennis J
DawnMGR, General Manager at Richmond Airport Hotel, responded to this review

Thank you so much for your recent comments about our hotel. Anytime we can receive feedback whether a compliment or constructive criticism we truly appreciate it. When we fall short, we do sincerely apologize. Without feedback like this we can not reach our goal of providing accommodations that exceed our guests' expectations. We do take great pride in our hotel... More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about Richmond Airport Hotel

Address: 5501 Eubank Road, Sandston, VA 23150 (Formerly DoubleTree by Hilton Hotel - Richmond Airport)
Region: United States > Virginia > Sandston
Price Range: $93 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Richmond Airport Hotel 3*
Number of rooms: 160
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Also Known As:
Doubletree Richmond Airport
Doubletree Sandston
Doubletree Hotel Sandston
Sandston Doubletree
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Questions & Answers

Here's what travellers have asked, with answers from Richmond Airport Hotel staff and other travellers.
2 questions
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Baltimore, Maryland
5 months ago
Central VA
over a year ago

See all questions (2)

Questions? Get answers from Richmond Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go elsewhere until they upgrade.”
 of 5 bubbles Veryunhappy914, 19 Sep 2016 | Read review
“Noisy first floor”
 of 5 bubbles JaneH338, 26 Aug 2016 | Read review
“No suggestions”
 of 5 bubbles star1brad, 17 Aug 2016 | Read review
“The breakfast buffet is NOT free! They offer two choices: (1) Continental for $8.99 or (2) Full for $9.99.”
 of 5 bubbles JeanJimD, 21 Jul 2016 | Read review
“First floor was very loud.”
 of 5 bubbles jevotm, 22 Jun 2016 | Read review
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