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Richmond Airport Hotel

Traveller (56)
Room & Suite (30)
Pool & Beach (2)
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5501 Eubank Rd, Sandston, VA 23150-1909 See on map
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Free Airport Transportation
3 Star accommodation
Sep. 30Oct. 1
1 room, 2 adults, 0 children
Standard Room
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Reviews (503)
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All reviewsrichmond airportan early flightconvenient locationfitness centerparking lotbruceshuttledeskconvenienceratesmidnightplane
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91 - 95 of 499 reviews
Reviewed October 11, 2015

I did a Stay and Park recently at this hotel. I had been told of a poor review before arriving. I asked to see the room before checking in. The room was clean and acceptable. This hotel needs some updating, but the staff, who have...More

Thank Lisa M
Response from DawnAGM, Manager at Richmond Airport HotelResponded October 15, 2015

Thank you so much for the kind review and wonderful compliments about our team. We strive to provide superior service and we are so pleased you are happy with your stay with us. We hope to see you again should your travels bring you back...More

Reviewed October 8, 2015

Staff is friendly. The hotel is a dive. Gave us the creeps with all the cob webs and the stained sheets. The shuttle picked us up in 5 minutes.. The lobby was dated, the elevator was grimy and our room was not cleanMore

1  Thank LBP572015
Response from DawnAGM, Manager at Richmond Airport HotelResponded October 15, 2015

I do again apologize to you for the inconvenience and unhappiness you endured while at our property. If you have further needs or questions, please do not hesitate to contact me directly at dave.richmondairporthotel@gmail.com or at (804) 226-6400. I trust your further travels will be...More

Reviewed October 4, 2015

Recently stayed at the hotel and had a good experience. Staff was very helpful and friendly. Rooms were older, but clean and very comfortable. Very convenient to the airport, especially for early morning flights. Shuttle driver even offered to take us to the airport at...More

Thank Bill A
Response from DawnAGM, Manager at Richmond Airport HotelResponded October 5, 2015

Thank you so much for the kind review and wonderful compliments about our team. We strive to provide superior service and we are so pleased you are happy with your stay with us. We hope to see you again should your travels bring you back...More

Reviewed October 3, 2015

I've never had such a terrible hotel experience that I've been sufficiently motivated to write a bad review about it, but the management's response to the problems caused by their hotel is just appauling. This was supposed to be for a two night stay, which...More

3  Thank Louie G
Response from ServiceandQuality, General Manager at Richmond Airport HotelResponded October 9, 2015

Dear Mr. G…. As to your room reservation, at 2:18 am on Sept 11th, with you not having arrived for your guaranteed reservation for Sept 10t or called us concerning it, the night auditor marked the room as a “no show”. Since you had pre-paid...More

Reviewed September 30, 2015 via mobile

My wife and I needed to stay overnight in the area as we were coming from Baltimore and on our way to the outer banks. We made reservations through Groupon since they had a $79 one-night stay deal. We called the hotel ahead to let...More

2  Thank Anthony J
Response from DawnAGM, Manager at Richmond Airport HotelResponded October 1, 2015

Thank you so much for your recent comments about our hotel. Anytime we can receive feedback whether a compliment or constructive criticism we truly appreciate it. When we fall short, we do sincerely apologize. Without feedback like this we can not reach our goal of...More

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Closet hotel to the Richmond International Airport. Complimentary shuttle within a three mile radius. ...More Less
Hotel class
Hotel Amenities
Free Parking
Free High Speed Internet (WiFi)
Air Conditioning
Breakfast Available
Business Centre with Internet Access
Meeting Rooms
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Room Service
Breakfast included
Fitness Centre with Gym / Workout Room
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
Price range
US$78 - US$125 (Based on Average Rates for a Standard Room)
Formerly known as
DoubleTree by Hilton Hotel - Richmond Airport
Also Known As
Doubletree Richmond Airport
Doubletree Sandston
Doubletree Hotel Sandston
Sandston Doubletree
United States > Virginia > Sandston
Traveller (56)
Room & Suite (30)
Pool & Beach (2)
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Questions & Answers
Ask a question
June 15, 2016|
AnswerShow all 7 answers
Response from General M | Property representative |
The pool is currently closed for renovations.
April 10, 2015|
AnswerShow all 3 answers
Response from ServiceandQuality | Property representative |
Sorry Trip Advisor will not allow links to be put in the answer. You can call us at 804-226-6400 and we will be glad to tell you! Thanks!
Room Tips
"Pick a different hotel."
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"It's loud because of the AC, not because of people being raucous."
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"Everything seemed equal."
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"I was supposed to be in non-smoking but could smell smoke."
Read review
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