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Best Western Plus Richmond Airport Hotel

555 reviews
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Traveller (46)
Room & Suite (16)
Dining (4)
Overview
  • Excellent44%
  • Very good34%
  • Average14%
  • Poor6%
  • Terrible2%
Travellers talk about
“richmond airport”(49 reviews)
“room was clean”(41 reviews)
“waffles”(23 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2.5 Star Hotel
All hotel details
Offers from Best Western Plus Richmond Airport Hotel
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Rooms
Mar. 5Mar. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (555)Write a Review
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Show reviews that mention
All reviewsrichmond airportroom was cleanwafflespotatoesburger kingfirst floorhot breakfastfast foodgreat staywould stay againnice breakfastvery nice hotelstaying at this hotelan older hotelthe breakfast areafree breakfastwaffle house
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1 - 5 of 545 reviews
Reviewed 4 weeks ago via mobile

I got stranded overnight in Richmond Virginia when my air flight was cancelled and I called this BW and they had someone come pick me up at airport and then took me through a drive thru for fast food as every was already closed at...More

Thank bflees
Response from HotelAdminMrg, Director of Sales at Best Western Plus Richmond Airport HotelResponded 4 weeks ago

Thank you for staying with us as well as posting a review in regards to your brief, yet recent stay at our property. I am more than ecstatic you had a wonderful experience while staying with us and had the opportunity to enjoy our amazing...More

Hotel's Favourite
Reviewed 7 December 2017

We tend to use Best Western the most when we travel and have to say, this location is one of the best we have stayed at. It starts with an incredibly friendly and helpful staff. From check in to check out, every staff member is...More

Thank rduinc
Response from HotelAdminMrg, Director of Sales at Best Western Plus Richmond Airport HotelResponded 8 December 2017

Thank you for allowing us to be your home away from home, taking time to rate and post a review in regards to your recent stay at our property. I am pleased you had a wonderful experience during your brief stay with us. I truly...More

Reviewed 10 January 2018

King size bed was comfortable, room darkening curtains helped with sleeping, good climate control, everything was clean and pleasant. No odors or stains noted. Did not try WiFi. Ground floor room was very quiet. Nice breakfast with pancakes, waffles, eggs, sausage, the usual cereals, bagels,...More

Thank Paul E
Response from HotelAdminMrg, Director of Sales at Best Western Plus Richmond Airport HotelResponded 15 January 2018

Thank you for staying with us, rating and posting a review in regards to your recent yet brief stay at our property. I am more than pleased you had a pleasant experience while staying with us. I am also ecstatic you had the opportunity to...More

Reviewed 9 January 2018

The staffs were very friendly and helpful. However, the facility was out dated and bathroom door knob was broken. I could hear sex sound from the next room. I was satisfied with free breakfast and internet.More

Review collected in partnership with Best Western
Thank seungheeh2018
Response from HotelAdminMrg, Director of Sales at Best Western Plus Richmond Airport HotelResponded 10 January 2018

Thank you for your recent stay at our property. On behalf of the entire hotel and staff, I sincerely apologize for the experience you encountered during your brief stay with us. I have passed along this maintenance issue to my maintenance department and they are...More

Reviewed 9 January 2018

The only redeeming quality about this hotel is that it is close to the airport. I assume that is why they have airport hotel in their name. They advertise that that they have an airport shuttle service. Unfortunately, it stops running at 12:30. We were...More

Thank Oh2Bretired
Response from HotelAdminMrg, Director of Sales at Best Western Plus Richmond Airport HotelResponded 10 January 2018

On behalf of the entire hotel/staff, I want to apologize for the experience you encountered during your recent yet brief stay at our property. Unfortunately our shuttle does not run 24 hours, the shuttle times are 4:15 am-12:30 am. Our property does offer the "Park...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Airport Transportation
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Tennis Court
Outdoor pool
Details
Price range
US$87 - US$115 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Sandston
#1 Family Hotel in Sandston
#4 Business Hotel in Sandston
Room types
Non-Smoking Rooms, Smoking rooms available, Family Rooms
Details
Price range
US$87 - US$115 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Sandston
#1 Family Hotel in Sandston
#4 Business Hotel in Sandston
Room types
Non-Smoking Rooms, Smoking rooms available, Family Rooms
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Traveller (46)
Room & Suite (16)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Kristine_LongIsland
1 August 2017|
Answer
Response from HotelAdminMrg | Property representative |
No, we do not provide shuttles to local breweries...only 2 miles around the hotel.
1
Vote
Chelle3003
3 April 2017|
AnswerShow all 2 answers
Response from HotelAdminMrg | Property representative |
Yes we provide transportation anywhere within 2 to 3 mile radius. The Mankin Mansion is right down the street from this location.
0
Votes
N P
2 March 2017|
AnswerShow all 2 answers
Response from HotelAdminMrg | Property representative |
Shuttle is available until 12:30am
0
Votes
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12
Room Tips
"Ask for king, there will be more space to walk around in."
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"Perhaps upper levels are quieter?"
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"We stayed on the second floor near the front of the building and it was very quiet."
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"West side quieter but gets evening sun. Top floor quieter."
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