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Holiday Inn Richmond Airport

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115 Reviews from our TripAdvisor Community

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Showing 110: English reviews
Reviewed 6 September 2015 via mobile

After traveling from Pennsylvania with 3 kids I was ready for a good night of sleep, what I walked into was a lobby full of wedding guest and no one at the front desk. It was 2am, I was tired, and just wanted my room keys. After waiting a few minute a member of the wedding party walked behind the...

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Helpful?
1Thank Julie R
IHGCare, Guest Relations Manager at Holiday Inn Richmond Airport, responded to this review

Dear Julie R, Thank you for taking the time to write a review about your stay with us. We are glad to know that you found our rooms to be clean and very comfortable. However, we would like to apologize for the less than satisfactory experience you had at check-in and for falling short of your expectations regarding our elevator....

Arizona
Reviewed 21 July 2015

This hotel is clean and comfortable.Only stayed for the one night but would recommend it. The receptionist was very helpful to us. Not sure of her name but want to thank her for all the help she gave us in finding us adjoining rooms for the night while we had checked out of the Holiday Inn Express next door because...

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Helpful?
3Thank 2gotraveling
HenidhShah, General Manager at Holiday Inn Richmond Airport, responded to this review

Dear 2gotraveling, Thank you for staying at our Holiday Inn, as we know you have many options to choose from. We were delighted to hear you had a great stay and I certainly apologies part of cleanliness compliant from one of our other bran Hotel, Of course we will reach out their management to making sure guest will get clean...

Cape Charles, VA
Reviewed 20 July 2015

This was a very impromptu overnight stay as we traveled to the western part of Virginia. Desk staff was very friendly, the room was very comfortable, and the hotel was quiet. Perfect for a much-needed stop on our journey.

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Helpful?
2Thank ESGal
HenidhShah, General Manager at Holiday Inn Richmond Airport, responded to this review

Dear ESGal, Thank you for staying with us and choosing Holiday Inn Richmond Airport for your stay. We strive to go above and beyond when making our guest feel welcomed. Thank you for all the pleasant words you posted in your review. We hope to have you return in the future. Thanks again for choosing the Holiday Inn Richmond Airport!....

Washington DC, District of Columbia
Reviewed 22 June 2015

With commencement, most hotels in RVA were heavily booked so we went further out to the airport since a member of the family is flying in. My past experience with Holiday Inn was all with older properties, so this is a delightful surprise. Brand new building, everything was upscale, stone bathroom and stylish interior decor. We didn't come here to...

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Helpful?
3Thank Keydawn
HenidhShah, General Manager at Holiday Inn Richmond Airport, responded to this review

Dear Keydawn, Thank you so much for taking the time to review our property. Here at the Holiday Inn Richmond Airport we strive for 100% guest satisfaction, and it seems that in this case we have met and exceeded that goal. We are always so pleased to hear from our guests. Again, thank you for your time. We look forward...

Chesapeake Beach, Maryland
Reviewed 30 May 2015

They quoted us a price over the phone & then over charged us upon check out. The manager refused to speak with us & refused to return our calls. The room was dirty & I will never stay at this hotel ever again. Bad customer service.

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Helpful?
2Thank Pat Y
HenidhShah, General Manager at Holiday Inn Richmond Airport, responded to this review

Dear Pat Y, I sincerely apologize for the issues you experienced while staying at one of our brand hotel. I never received any of the voicemail, call or email regards rate issue lately, as my counter investigation by an error you have selected a wrong IHG based property feeling up your review at TripAdvisor, I’m saddened to hear that the...

Newport News, Virginia
Reviewed 16 May 2015

My wife & I are always treated very well here. Newer, very clean hotel. Always exceptional service provided by exceptional staff. My wife like extra pillows + extra towels, and without fail -- we are always provided these in prompt, courteous fashion. We both have some physical challenges. Though we can manage our luggage, but rather than watch us struggle...

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Helpful?
1Thank Scott N
HenidhShah, General Manager at Holiday Inn Richmond Airport, responded to this review

Dear Scott N, Thank you for taking the time to review our hotel! We are very appreciative of you and your wife choosing our hotel for your visits to Richmond. My staff and I enjoy seeing you and your wife and we are always glad to provide anything extra you may need to make your stay a great one! We...

Hernando, Florida, United States
Reviewed 12 April 2015

We stayed here for the 2nd time with a large group from all over the country to honor a member. Rooms were comfortable, breakfast buffet was decent, banquet was very good. Would stay again. Convenient to airport if you are flying in. Down side was there were no restaurants nearby - you had to drive.

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Helpful?
1Thank Carol K
HenidhShah, General Manager at Holiday Inn Richmond Airport, responded to this review

Dear Carol K, Thank you for taking the time to review our hotel. I am pleased to hear that your stay was a good one. I am glad you enjoyed the banquet and breakfast! We hope to see you and the group you traveled with again in the future. Yours in service, Henidh Shah

Athens, Georgia
Reviewed 29 March 2015

We stayed overnight near the airport to accommodate a very flight the next morning. The HI is located in a cluster of hotels right next to a Holiday Inn Express. The hotel was clean and the staff were friendly. There were a number of high school age girls roaming the hall -- probably a sports team. The hotel was quiet...

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Helpful?
Thank FredL757
HenidhShah, General Manager at Holiday Inn Richmond Airport, responded to this review

Dear FredL757, Thank you for taking the time to review our hotel. I am pleased to hear that your stay was a good one. I apologize for the noise of the girls on the sports team. I’m glad that you enjoyed the breakfast buffet our restaurant had set up. We hope to see you again in your future visits to...

Montreal, Canada
Reviewed 19 January 2015

I stayed here for one night to wait for my flight, the only thing I wanted was to sleep, and i could here lots of noise from the next room, not from noisy neighbors ( i have had lots) normal noises like TV, toilet, shower. Also this hotel is near airport, therefore planes are near so I think they should...

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Helpful?
1Thank Eder55
IHGCare, Guest Relations Manager at Holiday Inn Richmond Airport, responded to this review

Dear Eder55, Thank you for sparing some time out of your busy day to write us a feedback regarding your recent stay. I am glad to see that our property's location was convenient for your travel needs. On the other hand, please accept my sincerest apologies for the noise levels, which may have inconvenienced you in any way. Please be...

Newport News, Virginia
Reviewed 4 January 2015

My wife & I stayed here as part of our 5 year anniversary gift to each other. When reserving the room we had asked to have a room on the top floor, and had shared that because it was our 5 yr anniversary -- we were hoping to check-in as early as was feasible. After we arrived, we unpacked our...

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Helpful?
1Thank Scott N
HenidhShah, General Manager at Holiday Inn Richmond Airport, responded to this review

Dear Scott N, Thank you for taking the time to review our hotel! I am pleased that you and your wife chose to stay with us for your 5 year anniversary! We hope that you two enjoyed the gifts. I am glad to hear that your entire stay was awesome, and that my staff was wonderful as well. We hope...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Richmond Airport Hotel conveniently located only a mile from the Richmond International Airport (RIC), the Holiday Inn of Sandston, VA is a new hotel close to Richmond's finest attractions and businesses. Our Sandston hotel's central location provides easy access to great Richmond attractions, from racing at the Richmond International Raceway and Colonial Downs to events at the Richmond Convention Center, the Coliseum and VCU's Siegel Center. You can explore history and fine living at Mankin Mansion, the New Kent Winery and the waterfront district of Rocketts Landing, or take the family for a day of fun and education at the Virginia Aviation Museum. Business travelers appreciate our Richmond hotel's proximity to businesses such as Dominion Resources, Hewlett Packard, Million Air, Philip Morris Research Center, Qimonda, Smurfit-Stone and Thomas & Betts. You can utilize our business center, five meeting rooms and free Internet access to meet your business needs. This new hotel near the Richmond International Airport offers more than Richmond motels, as we feature an indoor pool and a 24-hour fitness center for use during your stay. You can satisfy your hunger without breaking your budget at the 1607 Bistro & Bar, our lounge and restaurant where kids can eat for free. Book with us today to reserve your Sandston, VA hotel room near Richmond's culture, history and all the area has to offer! ... more   less 

Additional Information about Holiday Inn Richmond Airport

Address: 445 International Center Drive, Sandston, VA 23150
Region: United States > Virginia > Sandston
Price Range: $170 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Richmond Airport 3*
Number of rooms: 143
Reservation Options:
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Also Known As:
Holiday Inn Richmond-Airport Hotel Sandston
Sandston Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Richmond Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we were on the 5th floor hardly heard the planes”
 of 5 bubbles 882sallys, 2 Feb 2017 | Read review
“Top floors away from pool are quieter”
 of 5 bubbles L9889QLjanicec, 19 Jan 2017 | Read review
“Rooms on the front have better views and less A/C noise”
 of 5 bubbles Hilbillydoc, 23 Oct 2016 | Read review
“All rooms seemed equal”
 of 5 bubbles ColleeninBaltimore, 20 Apr 2016 | Read review
“Either side you are looking at parking lots, but one side has the sun the other shade.”
 of 5 bubbles Keydawn, 22 Jun 2015 | Read review
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