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Extended Stay America - Washington, D.C. - Sterling

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Traveller (18)
Room & Suite (20)
Dining (2)
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Overview
  • Excellent54%
  • Very good18%
  • Average2%
  • Poor11%
  • Terrible15%
Travellers talk about
“front desk”(21 reviews)
“room was clean”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Kitchenette
Multilingual Staff
2 Star Hotel
All hotel details
Additional information
Offers from Extended Stay America - Washington, D.C. - Sterling
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (116)
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LanguageEnglish
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All reviewsexcellent managerfront deskroom was cleanneeded a place to stayhome away from homedulles airportbernardhousekeeperkitchenette
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1 - 5 of 113 reviews
Reviewed 3 days ago via mobile

Stayed one night and was moved there because the original hotel was overbooked. Clean enough, somewhat outdated , very basic, nice location. Very limited breakfast items with only coffee and granola bars. Plenty of parking

Thank dara52018
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - SterlingResponded 3 days ago

Thank you for your feedback. We are pleased you had an overall enjoyable stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management

Hotel's Favourite
Reviewed February 1, 2018

Great staff ! Mr Bernard Sawyer and team is the best .I have stayed here for more then 7 months and the quality has not changed . Clean at all times with no odors in room or lobby area . Location is great with stores...More

Review collected in partnership with Extended Stay
Thank shagtusun
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - SterlingResponded February 2, 2018

Thanks for returning to Extended Stay America and for sharing your perfect feedback. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. It was a pleasure having you here, and we look...More

Reviewed 2 weeks ago via mobile

We've found it to be a very well done hotel, very friendly staff and maintenance that is on the ball. Our only complaint is the new WiFi system: difficulty signing in, randomly requires new sign in, and requires it daily unlike their old system where...More

Thank Pierce B
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - SterlingResponded 1 week ago

Pierce, thank you for being our guest at Extended Stay America. We are delighted to read you had a comfortable stay and liked the service provided by our staff. Having said that, please accept our apology for the Internet not working properly and for the...More

Reviewed April 13, 2018

Overall, did not enjoy my stay at all. This property is nicer than another ESA property in the area. There is some comfort in the room. It was bigger than I thought it would be, based on size in sq. feet alone. Seemed like there...More

Thank Mar0975
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - SterlingResponded April 14, 2018

We appreciate you taking the time to leave your feedback online. Although you liked some aspects of your stay, we apologize for not meeting all of your expectations. Your review will be discussed with the management team to make necessary corrections. We obviously have room...More

Reviewed February 16, 2018

This extended stay is quiet, close to my job, and the staff is very helpful. I don't have to ask for any additional service, the room is clean, the bed is cozy, and the wifi is just great for travel..

Thank Unix200
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - SterlingResponded February 17, 2018

Thank you for sharing your experience. We are happy to read you liked our service and that our location was perfect for your needs. We appreciate your feedback and hope to welcome you back to earn a better rating in the future. Sincerely, Hotel Management

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast included
Room amenities
Microwave
Details
Price range
US$90 - US$131 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$90 - US$131 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (18)
Room & Suite (20)
Dining (2)
Pool & Beach (1)
Questions & Answers
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Kim S
February 2, 2016|
AnswerShow all 2 answers
Response from Asad M | Reviewed this property |
Yes they did provide this service when i stayed there. Better to call and check in advance. 0 seconds ago
0
Votes
Room Tips
"quite floors"
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"sometimes it's hard to sleep when it's sunny outside"
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"Don not stay here, that is the best room advice I can give."
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"Corner room towards restaurant side is really nice"
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