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The staff at the extended stay were very friendly. My room had some uninvited guests. There was a spider on the wall, when I came in. There were also spiderwebs all around the radiator and the dresser. In the evening I found a cockroach in...More
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Sterling - DullesResponded 4 weeks ago
Thank you very much for your feedback. We apologize for not living up to our commitment to clean, fresh accommodations during your stay. We're working with our housekeeping department to make sure all procedures are being followed so this does not happen again. We hope...More
I visit this hotel extended stay America when I have an early flight in IAD airport, I stayed here a day before my flight, i really like the place it was very quite and comfortable and also it is very near to the airport with...More
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Sterling - DullesResponded 26 October 2017
Thank you for sharing your wonderful experience at Extended Stay America. We are glad to read your well-appointed room and our proximity to the airport met all of your expectations for a pleasant stay. Thanks once more for allowing us to be of service, and...More
I stayed at the extended stay for a week while I was in town for work. The staff are exceptionally friendly and nice. However, that can only account for so much when you're paying for lodging. The initial room that I was in smelled of...More
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - Sterling - DullesResponded 5 October 2017
Please accept our sincere apologies for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and we will take immediate action to identify why...More
I stayed here before about a year ago and wrote a great review, but today was is a very different one this was the worst stay I ever experienced and will never recommend or come back to this location.where should I start hmmm... well we...More
Thank Mary M
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Sterling - DullesResponded 23 September 2017
Mary, please accept my sincere apology for the difficulties you encountered with our rooms. We appreciate you bringing these issues to my attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable...More
Great staff and amenities. Very helpful and accommodating people that work at this location. The rooms are efficient and utensils are provided. Its right next to the airport, which may come with the occasional fly-over. Aside from that, this is a great Extended Stay.More
Thank Reza H
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - Sterling - DullesResponded 14 September 2017
Reza, thank you for being our guest and taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide...More
US$70 - US$101 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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