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All reviewsno elevatordulles airportroom was cleanmotel styleshuttle servicegreat staystay there againlong term parkingan early morning flightfree shuttlefirst floorthe general managerpark and flybooked this hotelnice breakfastone night stayconvenient location
This place is filthy. When I checked in, I immediately had to call the front desk because there was a dried urine stain on the toilet seat. They sent Edwin from housekeeping to clean it, who apologized and told me that my room had not...More
Response from BestWesternHotels, Corporate at Best Western Dulles Airport InnResponded 4 days ago
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us...More
This is a typical Best Westin establishment, it's neat, clean and extremely functional.
We used this hotel as a "recovery stop" after an 18 hour trans-atlantic flight from Johhanesburg, via Dakar across several time zones.
Staff was super professional and very friendly. The shuttel services...More
1 Thank PhilipdeBruin
Response from BestWestern D, General Manager at Best Western Dulles Airport InnResponded 15 November 2017
Thank you so much for sharing this great positive experience at our hotel. I am so pleased to understand that we were able to provide you a good start for your Holiday.
At BW Dulles, our goal is to provide the best possible...More
Staff was AMAZING. The hotel was nice, clean and accommodating in all areas. I would definitely recommend this hotel. The only thing I didn't like was that you had to go outside to get to your room however; it wasn't a deal breaker.
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We checked in late and out early, so our experience may be a bit limited. The room is more like that of a motel (no elevator in the property it seems). Wifi was strong. Room amenities were minimal.
Breakfast was comparatively better. We could not...More
I was forced to stay at this hotel due to a cancelled flight. I can't say enough how pleasant and helpful every staff member was to me. The room itself was adequate and clean. I didn't love that my room opened directly to the outside,...More
Response from BestWestern D, Manager at Best Western Dulles Airport InnResponded 4 days ago
Thank you for the lovely review. We are glad to hear that you enjoyed your stay with us. We are happy that you loved our helpful and friendly staff. We strive to provide our guests with warm hospitality, efficient service and clean rooms. I am...More
Response from Mark Douglas H | Reviewed this property |
We took a rental auto shuttle to the car rental location. Parked at the BW, and, parked at various stations and took mass transit into/out of DC. Didn't want the "joy" of driving / parking in DC. Best!