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All reviewscontinental breakfastroom was cleantoastcracker barrelmini muffinsno extra chargecheck in was quickcoffee machinegreat valuehalfway pointfirst floorgas stationallow petsfront desk staffup to datequiet locationno issues
I stayed in room 104. I requested a room on the first floor and close to the office or to an exit. I got exactly what I asked for!. I've been in many Red Roof hotels in the past and this one far exceeded in...More
Response from GM-JVP, General Manager at Red Roof Inn Roanoke - TroutvilleResponded November 6, 2017
Thank you for sharing your positive experience with others.
I will share your comments with our team. An excellent review like yours, is always an encouragement to all of my team members as we strive to continuously improve the quality of our services....More
Had to find a hotel that had lowered bed in the handicap accessible room. They had them so we decided to try it after reading the reviews. This place was better than we expected. It was clean and the staff was very nice. The rooms...More
Response from GM-JVP, General Manager at Red Roof Inn Roanoke - TroutvilleResponded October 29, 2017
Thank you for sharing your positive experience with others. We feel proud to know that our hard work is paying off.
I will make sure to share your comments with the rest of our team. An excellent review like yours, is always an...More
Was not at all happy with the first room we were given. Even though there was a write up at the front desk about the bugs, I didn't think that when we got settled in the room the bugs would be crawling over the walls,...More
Thank Darrell C
Response from GM-JVP, General Manager at Red Roof Inn Roanoke - TroutvilleResponded October 19, 2017
I am really sorry to know that your experience didn't meet your expectations. Please accept my sincere apologies. I will talk to our desk agent for the poor response given to you. It is against our policy. We don't expect you to pay...More
We generally stay here as a halfway point on our trips. Sometimes the rate doubles depending on if there is a VT game.
Regardless, it is a great place to stay. If we have the dog, he stays free. Interior entrances to the rooms are...More
Response from GM-JVP, General Manager at Red Roof Inn Roanoke - TroutvilleResponded October 5, 2017
Thank you for your kind review. We are glad to know that you had a very comfortable stay. Your review is very important to us for our improvements and we promise you to work on it soon. We are looking forward to your...More
The staff was courteous, efficient and helpful and the location was easy to find. This is a budget hotel, so don't expect everything to be brand new. On the other hand, everything was well-attended. Bathroom was clean and bed was comfortable. Continental breakfast was very...More
Thank Lance R
Response from GM-JVP, General Manager at Red Roof Inn Roanoke - TroutvilleResponded September 19, 2017
Thank you for sharing your positive experience and an excellent review with others. I feel proud knowing that our hard work is showing positive results. We always try to meet or exceed the expectations of our guests.
I will make sure to share...More