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We stayed at Motel 6 in Troutville, Va. from Fri Nov 3-Sun Nov 5. When we entered the room we were impressed at the look of the room for what we paid. Then I went to the bathroom. Short black hairs on the floor, in...More
Pros: Nicely updated room. Friendly front desk staff. No charge for pets.
Con: The only sprinkler head in room is sealed shut with paint and would be a fire hazard. Cigarette holes in sheets of non-smoking room. Old food left in microwave. Mold in mini...More
Motel 6 is highly advertised and recommended. This specific Motel 6 was new and very need, but compared to other hotels in other Countries in the World, I could have stayed in at least a 3 star hotel. I was not that much impressed with...More
Response from 6Team, Brand Experience Team Member at Motel 6 TroutvilleResponded 15 September 2017
Izaks, We are sorry to hear that you did not enjoy our award winning Phoenix room redesign featuring wood-effect laminate floors. We encourage you to contact our Guest Relations department at 1-855-787-9864 to record the details of your visit to help us provide a better...More
We stopped here because there was a huge sign on the highway with the price of $49.99 lit up. My husband went in and came out and said the rooms are $69.99 the guy told me that he can't change the sign on the highway....More
Response from 6Team, Brand Experience Team Member at Motel 6 TroutvilleResponded 3 August 2017
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken...More
Basic Motel 6, nice room with fridge/micro, but the cleanliness level was not quite what I've come to expect from the new redesigned Motel 6. The fridge was full from the last tenant and the walls of the shower were dirty. When I asked for...More